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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay SaaS, the properties to disable the editing of certain fields like First and Last name and E-mail address are not...

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain logged in. However, in DXP 7.4 u50 (and below)...

Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance Settings > Platform > Instance Configuration > Terms of Use, the new...

Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null.   This causes the error "User must first login through the portal xxxxx" [com.liferay.portal.service.impl.UserLocalServiceImpl:1314]...

Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following groovy script. Note the userAssetEntry value will be set but the...

Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following mechanisms: Control Panel > Instance Settings > User Authentication > Allow...

Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # # Set this to true to record last login information for a user. # # Env:...

Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a clean bundle. Apply the same patch that was installed in the affected...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing accent or special characters, a blank page is displayed and the...

Issue Starting from DXP 7.3, the Control Panel  is accessible via the waffle Applications Menu replacing the left-side flyout Menu. Is there any setting that will allow me to bring back the traditional DXP 7.2 Menu? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can switch to...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I accidentally deleted an admin user due to customization. How should I...

Issue After setting dl.store.impl= in portal-upgrade-ext.properties and using the upgrade tool to upgrade from 7.0 to 7.4, login fields are greyed out in 7.4. Environment 7.4 Resolution Double check your upgrade configuration and process per 7.4 upgrade documentation. The presence of the...

Issue Patching tool commands fail with below error even when a new hotfix is placed inside patches folder: "The command has failed. Please see the log for details."  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This error occurs...

Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method "com.liferay.portlet.expando.model.impl.ExpandoBridgeImpl.getAttribute(String)" threw an exception when invoked on...

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution There is a way to display the User Personal Menu in the Control Menu if...

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException java.lang.NullPointerException at...

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions tab 3) Click on any permission for checking (e.g. Users and Organizations)...

Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND (portletpre0_.plid = ?) AND (portletpre0_.portletId = ?) AND portletpre0_.ctCollectionId = 0...

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error line:  Problem occurred during the parsing of the hotfix:...

Issue After upgrading to 7.4, users are not being indexed, but we are able to see them in the database. New users are unable to login and are not searchable within the portal. Admin is unable to search new users to add them to groups or roles. Environment Liferay DXP 7.4 & Quarterly...