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Disabling localization - I cannot remove the locale from the page URL - DXP 7.3

We have a website set with the English language only. The pages of the site can be accessed with two URLs. For example: www.liferay.com/en/customer www.liferay.com/customer We added the property...

Disable Pragma: no-cache header

legacy Troubleshooting

Issue Liferay adding a "Pragma: no-cache" to the response header, and this is preventing the app server, or the client from caching the data. Environment Liferay DXP 7.2 Resolution Set the browser.cache.disabled...

Error "Incorrect string value" in logs when adding emojis to Web Content

legacy Troubleshooting

Issue When inserting emojis (emoticons) to a Web Content article, the portal fails to add/update the article and an error similar to the one below is shown on logs. 09:33:30.544 ERROR...

I cannot configure the "Look and Feel" of widgets on the Content Page

legacy How To

Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no...

Changing locale using the Language selector in a private page redirects to a 404 error page

legacy Troubleshooting

Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17....

GMT Unexpectedly Appears in Time Zone Dropdown

legacy Troubleshooting

Issue I'm trying to customize the default list of time zones in Liferay DXP by setting the time.zones property in the portal-ext.properties file. I didn't include GMTin the configuration, but it is still showing...

How to Enable Audio for CAPTCHA

legacy How To

Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...

Unable to use /-/ for redirection rules.

legacy How To

Issue When I use 2024.q3.13 I'm unable to use /-/ for redirection. I receive an error. Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 QR 2024.Q3.13 Go to Configuration -> Redirection and add a new...

The drop-down is not working when clicking anywhere apart from the arrow

legacy Troubleshooting

Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce: 1. Navigate to...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...

Multiple Performance Issues Identified via Lighthouse, Google Insights and Web Audit Tools

legacy How To

Issue How do I increase site performance with Lighthouse, Google Insights and Web Audit Tools? Environment Quarterly Releases DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Firstly, please note that Liferay does...

After changing image file extension it is no longer visible for selection within a fragment

legacy Troubleshooting

Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...

Web Content is being approved after the expiry date

legacy

Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to...

OHS IP Appended to Image URLs on One Application Server Node

legacy Troubleshooting

Issue Inconsistent behavior is observed between two application server nodes with identical configurations. One node appends the OHS (Oracle HTTP Server) IP address to image URLs, causing 404 errors, while...

Receiving ClassNotFoundException:JspTagHandlerPool in traces

legacy Troubleshooting

Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...

How to change class name of copied Fragment from the default name + "copy"

legacy

Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...

Incorrect Pagination Behavior in the SearchResultsPortlet

legacy Troubleshooting

Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up...

"Information Templates" page is blank

legacy Troubleshooting

Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new...

Display date disappears if you update a web content

legacy Troubleshooting

Issue I have an issue with the web content article display date. When I update the web content by changing the title, the published date disappears. Reproduction Steps: 1. Start 2025.q1.8-lts 2. Go to Content & Data...

Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession

legacy Troubleshooting

Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...

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