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After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log

Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...

Back Button is Unresponsive After Opening a Notification

legacy Troubleshooting

Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...

CKEditor Upgrade to version 5

legacy

Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...

PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...

Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims

legacy Troubleshooting

Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....

Getting a web content in scheduled status using the headless rest API

legacy How To

Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it

legacy

Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...

JavaScript URLs are not updating when Staging is enabled

legacy How To

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...

How to filter web content by structure field with headless APIs

legacy How To

Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...

Categories translated to a new language do not show the updated language despite setting the language in Account Settings

legacy Troubleshooting

Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'. This occurs even when the Account...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

Minification of CSS and JavaScript resource

legacy

Issue Unable to minimize the CSS and Javascript using the minifier.enable portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When...

After upgrading, these ComboServlet errors are shown: 'Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript'

legacy Troubleshooting

Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not...

The editor is able to translate the non localizable value in Web Content

legacy Troubleshooting

Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner...

Placeholder text visible for empty mapped web content

legacy Troubleshooting

Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...

'Error : The friendly URL has too many slashes' is observed in friendly URL of child site

legacy

Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be...

Unable to edit permissions for Guest in a Web Content

legacy Troubleshooting

Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...

Hide image formats to be returned in search result

legacy How To

Issue When users search for a specific keyword (let's say fav) using the Liferay search bar portlet, the search result shows each and every content with the keyword fav that are Web Content, Images, users, etc....

How to remove file upload option for the particular user

legacy How To

Issue How to remove or add the file upload option in the web content for the specific user. Environment Liferay DXP 7.4 Resolution The following are the steps that can be taken to achieve this: Log in as an...

Scheduled Articles continue to be displayed with scheduled filter when edited to be published

legacy Troubleshooting

Issue When an article gets initially published with a scheduled date, then edited to display immediately, the article will still appear when the schedule filter tag is used. Steps to reproduce 1) Navigate to...

Buttons do not have an accessible name exception

legacy Troubleshooting

Issue When running a Lighthouse Accessibility audit in Liferay DXP 7.2 a "Buttons do not have an accessible name" exception is flagged on the report. Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack 6. 2....

Elements in Web Content showing incorrect view and count

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to Content & Data > Web Content. 2. Navigate to Structure Tab. 3. Create more than 10 structures. 4. Go back to the WebContent tab, click on the "+" button. 5. The element...

WebContent Sort Order is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay. 2. Navigate to Content > Web Content. 3. Create multiple web contents. 4. Set Filter and Order settings as below ORDER BY: Display Date descending order 5....

Unable to publish WebContent for localized Site

legacy Troubleshooting

Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...

More than one status of WebContent is showing on Live site

legacy Troubleshooting

Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...

Display setting is blank for Asset Publisher in the configuration

legacy Troubleshooting

Issue When clicking on the display settings tab of the Asset publisher configuration, it displays a blank screen with the below error. ERROR [http-nio-8080-exec-18][BaseJSPFormNavigatorEntry:55] Unable to include JSP...

Applying decorators on a content page within fragments

legacy

Issue Using fragments with embedded widgets, like web content display, the default theme decorator is not being applied to the embedded widget. Environment Liferay DXP 7.2+ Resolution The desired scenario of...

Configuring portlets, embedded by a theme within the header or the footer

legacy

Issue When a portlet is embedded within a footer/header on a content page, the portlet configuration is inaccessible, even in edit mode. Environment Liferay DXP 7.2 Resolution Configuring portlets - embedded by a...

Error displaying geolocation field OpenStreetMap (Leaflet) for the second time, showing a white map when cached

legacy Troubleshooting

Issue We have a web content structure with a "geolocation" type field (we use the Open Street Map option). We display it using a template for said structure. The map appears correctly the first time it is loaded, but...

Can the Web Content-related elements' IDs change after export/import processes?

legacy

Issue I want to know if the IDs that can be seen on the UI for Web Content articles, Structures, Templates can change after exporting and importing them on the same or a different site. We did a test where we exported...

User shouldn't be able to select more than one category if Allow Multiple Categories is toggled to No

legacy Troubleshooting

Issue Steps To reproduce 1. Go to Site Content -> Categorization -> Categories 2. Add a new Vocabulary called Test 3. Toggle Allow Multiple categories to No. Click on Save. 4. Add 3 categories in Test - A, B, C 5....

Stored XSS with Blog

Troubleshooting

Issue Steps to reproduce: 1) Add a Blog's widget to a page 2) Add a blog entry 3) In the content field, switch to code view (or source view) 4) Enter a script in the content field. 5) View the newly added blog...

Unable to create a site with the required vocabulary

legacy Troubleshooting

Issue When creating a category vocabulary with the Associated Asset Type set to 'Site' and 'Required', a new Site cannot be created. Steps to Reproduce (1)Open the menu on the upper right and select the Global Site...

Is it possible to configure several user groups with their own site section so only members should be able to create, edit, publish or delete their assets?

legacy

Issue For a large corporate site, it is a common use case to divide it into different site sections and grant edit and publish permissions to specific user groups. Inside each section, only members of that specific group...

Reverse Chronological Order in WebContent

legacy Troubleshooting

Issue The default order of showing the WebContent articles is in "Chronological" order, which shows the older created articles first. And, want to list the latest created articles first. Steps to reproduce 1....

en_US and en_GB is available and it is always displayed in long-form

legacy How To

Issue We want to have both American English and British English available in the Instance settings, but only use one of them on a site that has a non-English language set as the default language. The URL should be...

An empty Control Menu is visible for a user without permissions

legacy Troubleshooting

Issue When a regular user (user created with default settings) log in to the portal, an empty Control Menu bar is displayed on all Content Pages. Environment Liferay DXP 7.3. Liferay DXP 7.4. Resolution Please...

Unable to order by published date at the time of selecting assets for a manual collection

legacy

Issue When we use Manual Collections, we have to select the items manually, using a selection screen. In this screen, under the Filter and Order selector, we can set Title or Modified Date as an item order. Is there...

What to expect if the company.default.home.url is set as "/"

legacy

Issue This article provides a high-level overview of what to expect if the company.default.home.url is set as /. Environment Liferay DXP with sites or instances with multiple virtual hosts Resolution Let's say that your...

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