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Contented Visited and Page Visited rules are missing from Behavior section in Audience Targeting after installing FP21 on DXP 7.1

legacy Troubleshooting

Issue Contented Visited and Page Visited rules are missing from the Behavior section in Audience Targeting after installing FP21 on DXP 7.1 When starting DXP 7.1 with FP21 + Audience Targetting, the following error is...

CKEditor Styles pull-down menu shifts position when hovering the mouse cursor over it

legacy Troubleshooting

Issue CKEditor Styles pull-down/drop-down menu shifts its position when hovering the mouse cursor over it: This only happens when setting up CKEditor using the following properties on...

Unable to open the notification of the deleted user

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a new user by navigating to the Users &...

Caused by: java.sql.SQLException: Protocol violation

legacy Troubleshooting

Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...

JAWS Screen Reader is announcing state and navigation of Menu items incorrectly

legacy Troubleshooting

Issue The JAWS screen reader does not announce whether a Menu item is expanded or collapsed Environment Liferay DXP 7.4 Resolution This resolution requires customization and should only be implemented at the...

Unable to publish the web content with huge data

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...

Issue with Rating functionality

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to Configuration-> Settings-> Social-> Ratings and change the Web Content type to Like with the help of the dropdown and save it. 2. Navigate to Design-> Widget Templates-> Create...

'getRealUserId is not a function' when upgrading to 7.3 u6+

legacy Troubleshooting

Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error: Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update...

Breadcrumb in Display Page Template does not display the correct path

legacy

Issue When adding the BreadCrumb Widget in a Display Page Template (DPT) we can't configure it to display the correct path. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately, currently it is...

Why are Fragments still marked as used in the Home page(Draft) even though it was removed?

legacy Troubleshooting

Issue When a test fragment is created and then removed from the page, it is still marked as being used on a draft of a page. When I go to "View Usages" of the created Fragment, the Home page(Draft) under Fragment...

Banner Slider restarts navigation after image selection

legacy Troubleshooting

Issue After uploading an image to a Banner Slider Fragment, the Banner Slider restarts the navigation to the first position. Environment Liferay DXP 7.3.X Resolution Please request a Hotfix with LPS-163496 to...

Slider restarts navigation after image selection

legacy Troubleshooting

Issue After uploading an image to a Slider Fragment, the Slider restarts the navigation to the first position. Environment Liferay DXP 7.3.X Resolution Please request a Hotfix with LPS-161282 to resolve the...

ThemeDisplay.getDevice(request) returns null or a dummy implementation

legacy

Issue Calling themeDisplay.getDevice(request) from a theme template returns null or a dummy implementation of Device interface Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The classes which provided the...

Pagination works until a certain page but not for the remaining pages

legacy Troubleshooting

Issue Users are not displayed properly with delta value 5 Steps to reproduce : 1) Created 200 and more users 2) Set 'Delta' value '5' Observed Behavior: No page is displayed if the user clicks '....' and then...

Asset Publisher Loses Sorting by Custom Field

legacy

Issue The Asset Publisher loses sorting by custom fields when more than one type of structure is selected. This happens even if the structure fields of selected structure/templates are identical. Environment Liferay DXP...

Can we bypass the limit of creating maximum 150 categories in a vocabulary?

legacy How To

Issue We can't put more than 150 categories in a vocabulary. Can we increase the limit somehow? Why is there a limitation anyway? Environment Liferay DXP 7.4 U79+ Resolution The limitation of 150...

Can we bulk-update our content?

legacy

Issue We have changed one of our mottos on our website and we need to change it everywhere on the site Is there a find-and-replace function in Liferay where we could do that all in one? Doing it manually...

Can't select a video for the video fragment

legacy Troubleshooting

Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...

Marketplace Doesn't Update Through the Portal

legacy Troubleshooting

Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...

Where is the option to view the layout where the web content is published?

legacy How To

Issue We are looking for a possibility to view the layout where the web content is published Environment Liferay DXP 7.1 Resolution There is the following groovy script which can be executed via Server...

Can't display other site's articles in the Web Content Display

legacy

Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...

Save display format

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

No fragment link is shown on pages

legacy Troubleshooting

Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...

Blogs With Images Load Slowly and Eventually Time Out

legacy Troubleshooting

Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...

Error: Please enter a valid property value

legacy

Issue Each time you add a property key or value with special characters a message pointing to the invalid string will be shown. Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution Currently...

Uploading an image to a form using the 'Web Content Images' option fails

legacy

Issue Users are unable to upload a new image using the option Web Content Images. Steps to reproduce 1) Log in as the admin user. 2) Navigate to Content & Data > Forms > Create a new Form with an Image element >...

web.server.host property with multiple Liferay instances

legacy

Issue Which entry should be added to the web.server.host property in case there are multiple instances added on a single Liferay portal. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

After editing them and restarting the server, default vocabularies are duplicated

legacy Troubleshooting

Issue Stage and Topic vocabularies recreate again in the global site Steps to reproduce: 1) Navigate to the Global site 2) Assert that Topic, Stage, and Audience vocabularies have been created 3) Control Panel >...

Not Able to Preview PDF Document in Recycle Bin

legacy Troubleshooting

Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to...

Unable to view uploaded video in blogs

legacy Troubleshooting

Issue It is not feasible to use uploaded videos in blogs via the content option. Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here...

Edit an uploaded image for a web content field

legacy How To

Issue A web content structure can include an Image or a Documents and Media field. When editing such a web content you can upload a new image for that field. Is it possible to edit (crop, apply a filter, etc) the...

Cannot change the HTML WYSIWYG editor in webcontent or document types

legacy

Issue In DXP 7.4, we want to change the HTML WYSIWYG editor in web content and documents and media types from CKEditor to AlloyEditor. When we try to change it using the following portal-ext.properties property, the...

Embed Internal Videos in Knowledge Base Articles

legacy Troubleshooting

Issue The video button the editor for Knowledge Base Articles does not allow for connecting to videos that are uploaded to Documents and Media Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay DXP 7.4...

Search result is not appearing for web content when switching to card view

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Create a new basic web content. 3. Search the created web content in the search bar. 4. Now, switch the Display Style to Card view. Expected Behavior: The...

Questions widget's My Subscription tab incorrectly displays message board subscriptions

legacy Troubleshooting

Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards. Environment...

If a drop zone is inserted between 2 others with existing fragments placed, the drop zone content is shifted

legacy How To

Issue A fragment is created with multiple drop zones and some other fragments are placed onto these zones. <div class="fragment_1"> <h1> Drop Zone 1 </h1> <lfr-drop-zone id="drop-zone-1"></lfr-drop-zone> <h1> Drop Zone...

Disable Personal Information Fields in User Account Settings

legacy How To

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the...

How to retrieve the layouts where a web content is displayed

legacy

Issue How to determine what page a web content is displayed on. Resolution Best approach is to use the methods of the API provided by com.liferay.journal.service.JournalContentSearchLocalServiceUtil , content:...

Problems with Images in WebContent Structures

legacy Troubleshooting

Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web...

Language override is missing the Export-Import

legacy Troubleshooting

Issue We would like to use the Export-Import feature for our translations at Control Panel → Language override but we cannot find it. Environment DXP 7.4 Update 1-15 Resolution This feature has been available since...

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