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Large page tree loads slowly and consumes too much memory

Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes...

How to change the value of padding of basic components in DXP 7.3

legacy How To

Issue The default value of padding of basic components is 3px in DXP 7.2, but it changed from 3px to 0px after upgrading to DXP 7.3. Environment Liferay DXP 7.3 Resolution In DXP 7.3, the way styles are applied to...

How to specify fonts to be used in Liferay

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is it possible to see the last time a site was accessed by a user?

legacy How To

Issue There is currently no out of the box solution that tracks when a user has visited a site. The group_ table in the database contains details about sites, but it does not keep track of the dates for site visits. ...

Blog subscription email for blogs added on content page adds wrong re-direct URL

legacy Troubleshooting

Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a...

Migrated site template creates a site without the page templates

legacy Troubleshooting

Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...

Configured favicon is not appearing in PDF viewer

legacy Troubleshooting

Issue Despite setting a specific favicon in the Page settings, when a PDF document is uploaded via Documents and Multimedia and subsequently utilized within a Web Content article, the PDF viewer displays the...

JSONWS API /journal.journalarticle/search return duplicate articles

legacy Troubleshooting

Issue Reproduction Steps: 1. Startup Liferay 7.3 DXP-1 2. Navigate to Content & Data > Web Content 3. Click [+] to add new article 4. Set title to: test 5. Click flag icon to modify translation for fr-FR 6. Set title to:...

Instance settings not being respected when setting an upload limit in Forms

legacy Troubleshooting

Issue When setting a value above the default (5) for the allowed upload limit for a guest user in the instance settings, my form is not accepting more than 5 submissions In order for this behavior to be achieved, I...

Custom CSS on a page

legacy How To

Issue How to add the custom CSS on a page Environment Liferay DXP 7.4 Resolution CSS editor is where users are able to add custom CSS code to the Page. To add the custom CSS, the following steps can be taken:...

Users getting stuck with a non-default language in the URL

legacy Troubleshooting

Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...

Can we use the same friendly URL in a page's translations?

legacy How To

Issue We have a page where we want to use the same friendly URL for different translations, but when we try to save the page, it fails with an error: Please enter a unique friendly URL. We understand that...

When moving a web content to another folder, the modification date of the web content is updated

legacy

Issue When moving a web content from a folder to another, the modification date of all versions of the web content are updated. Is this an expected behavior? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution...

How can we access portlet preferences in our custom portlet?

legacy Troubleshooting

Issue We are trying to add a custom Portlet on a page. However, we can't provide it with the portlet preferences by using the javax.portlet.init-param.edit-template property Environment Liferay DXP 7.4...

Categories displaying ID in URLs

legacy

Issue When using a Category Filter with an Asset Publisher in my Portal, when selecting the category, my URL displays the ID of that category instead of its name. Is it possible to configure my URL so that it displays...

Some of the common reasons why DXP may need to access the database instead of the cache

legacy Troubleshooting

Issue Why there are so many journalarticle calls in the database rather than in the cache? Environment Liferay DXP [all versions] Resolution A JournalArticle object in the database represents a Web Content Article,...

Why does Language selector update the User?

legacy

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at...

Show/hide 3-point menu (⋮) in trash contents

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Using a Display Page Template for a Blog that has its own scope (page scope)

legacy

Issue We have created a normal content page and we have added a blog widget to the page. That blog widget has its own scope. So any blog posts/content that has been created is stored in that scope. However, when a user...

Accessibility Menu option available in Liferay

legacy How To

Issue How to enable the accessibility menu on the portal Environment Liferay DXP 7.4 Resolution To make it easier for the user to enable certain accessibility properties. Users can access the accessibility menu...

Unable to save home page, must use unique friendly url

legacy

Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3 Resolution This is an intended...

Anchor link does not jump to the tag

legacy Troubleshooting

Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page. Once the form is loaded the page is scrolled to the top...

Site's custom field value is not available in Staging Site

legacy Troubleshooting

Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...

Unable to upload the webp images in small image section of blogs

legacy Troubleshooting

Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...

Theme images not loading in web content

legacy Troubleshooting

Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Profile photo is uploaded rotated

legacy Troubleshooting

Issue When we try to upload a specific picture it appears rotated upon upload, but the orientation is fine when viewing it locally. Environment DXP 7.0+ Resolution The root cause of the issue is the metadata of the...

I can't delete a master page because it's being used

legacy Troubleshooting

Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...

Losing CSS Client Extensions when navigating to different page settings tabs and saving

legacy Troubleshooting

Issue CSS Client Extensions are being lost when navigating to a different tab in page settings and saving changes. This can be reproduced with the following steps Steps to reproduce Start a clean bundle of Liferay DXP...

'View in Context' link is not showing update content with display page template

legacy Troubleshooting

Issue Users are unable to view the updated content on the page with the display page template when clicking on the 'View in Context' link on the Review page. Steps to reproduce: 1. Create a Page and deploy asset...

'web-content-name' is temporarily unavailable when trying to preview the content

legacy Troubleshooting

Issue 'content is temporarily unavailable' when trying to preview pending content through the view icon on the Review Page. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the single approver workflow to...

Restrict drag and drop for multiple images in blogs

legacy Troubleshooting

Issue Why is there no error or warning while selecting multiple images to upload via drag-and-drop functionality? If it is not uploading multiple images, then it should not select multiple images in the first...

Asset Publisher widget configuration saves by itself

legacy

Issue The Asset Publisher widget configuration saves itself when changing the Asset Selection Environment Liferay Portal EE 6.2 Liferay DXP 7.0+ Resolution This is the expected behavior of the Asset Publisher...

It is not possible to add a Tag when creating a Web Content

legacy Troubleshooting

Issue When a user creates a Basic Web Content and tries to type in a Tag, the Tags option disappears and the following error is shown in the logs: No JSON web service action with path /assettag/search and method...

Site navigation menu can't be edited

legacy Troubleshooting

Issue We noticed that our site navigation menu is not editable anymore and it throws an error message and an exception in the logs when we open it: <Menu> is temporarily unavailable....

Questions App - Questions are not in correct Highest Vote order

legacy Troubleshooting

Issue Questions are not in the correct Highest Vote order As a user of the questions app, users want to see the answers to the questions ordered according to the ranking of the questions answers. Environment...

Lost in format texts when copying content from Google Docs

legacy How To

Issue When trying to copy content from Google Docs, it loses the format. Environment All environments. Resolution This is an expected behavior, unfortunately. The resolution is to customize CKEditor to detect...

How to disable the Asset Publisher's auto scroll

legacy How To

Issue I would like to disable the auto scroll of Asset Publisher. Is there any setting to do this? Environment Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 Service Pack 3+ Resolution You can disable the Asset...

Values added at source in web content are not working properly

legacy Troubleshooting

Issue When the string '-' or any special character is written in the source code of web content, it should display the hyphen character or expected character on the display page Current Behavior: The page is not...

Do video fragments support sites other than YouTube?

legacy How To

Issue There are 2 out-of-the-box fragments that support loading external videos: External Video Video URL Right now only a couple sites are supported, such as YouTube. When will the other sites, such as dailymotion, be...

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