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How to know the pages that have added a specific Portlet

Issue Is there a way that allows me to identify which portal pages have added a specific portlet based on the Portlet ID? Environment Liferay DXP 7.0+ Resolution Please run the attached...

Error in assembling the CSS classes in the html generated by the Grid fragment

legacy Troubleshooting

Issue When assembling a grid using HTML fragments, Liferay generates two CSS classes "glued" in the HTML, which results in incorrect behavior of the grid. In Liferay DXP 7.4 equal or below Update 65 Environment...

Content Display Widget does not properly display video

legacy Troubleshooting

Issue Unable to see the video after attaching it to the widget. Steps to reproduce: 1) Create a New Site 2) Create a blank page with the name: Video 3) Drop the Content Display widget. 4) Attach a video file to...

Web content with text longer than 10923 characters does not appear in the asset publisher

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Error Duplicate entry '0-3-925637128-com_liferay_site_navigation_menu_web_portlet_SiteN'

legacy Troubleshooting

Issue The following error is being reported in the logs multiple times: ERROR [http-nio2-8080-exec-143][JDBCExceptionReporter:234] Duplicate entry...

Vocabulary Category Specifications

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Double clicking the accent key in the template editor crashes the entire page

legacy Troubleshooting

Issue When accidentally double-clicking the accent key in the template editor using a browser with Windows, to try to write for example "á", the portal hangs and nothing can be done except exit the page....

Error 400: Input is invalid JSON when making certain requests from Swagger UI

legacy Troubleshooting

Issue When you execute a PUT method from the Swagger UI, such as (this is the request generated from the UI): url -X 'PUT' \ 'http://localhost:8080/o/headless-delivery/v1.0/documents/183873/permissions' \...

Websphere and Liferay Update 64, icons not displaying.

legacy Troubleshooting

Issue When using Liferay 7.4 Update 64 with Websphere 9, the eye icon(Toggle Controls icon) is in the wrong place and makes it so that you are not able to edit the page. Environment Liferay 7.4 update 64 IBM Websphere...

Segment's 'AND' condition is not working properly

legacy Troubleshooting

Issue Attempting to create a segment with two Organization equals criteria and the AND operator Steps to reproduce it: 1) Navigate to Segments 2) Add a new segment 3) Put a name for this segment and drag the...

Why doesn’t copying a widget page make an exact copy of a widget page?

legacy

Issue When I make a copy of the widget page, only a copy of the layout is created(such as the columns and the portlets and configurations on the page), any web content on the original page isn't copied to the new...

Web Contents statuses are not changing to expired even after expired date is over

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Web Contents statuses are not changing to expired even after the...

The portal begins to hang after adding lengthy content with images

legacy Troubleshooting

Issue When lengthy web content with images has been uploaded, the portal starts to lag, and it takes a very long time for the cursor to appear. Users are struggling greatly with the lagging issue even when manually...

Handling SASS Related Errors

legacy Troubleshooting

In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...

CKEditor Issues in Liferay Portlets

legacy Troubleshooting

Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...

Internet Explorer 11 Memory Leaks

legacy Troubleshooting

Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge. As the browser memory usage of...

List of Special Characters which cannot be used for tagging

legacy

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Unable to Access Liferay Due to Missing Theme(s)

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Installing the Audience Targeting Application

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently,...

Re-Enabling the XSL Content Widget in DXP 7.1

legacy How To

The XSL Content widget allows anyone who has permission to configure the widget to modify any XML/XSL file. The widget is originally deprecated and was removed from Digital Experience Platform 7.1. The widget will not...

Configuring Cookies' httpOnly Status

legacy How To

Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # #...

Minimizing JRuby Memory Issues

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...

Preventing Inaccurate or Incomplete PDF Document Previews

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating...

Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme

legacy Troubleshooting

If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template....

Broken Links Prevent Web Content from Publishing in DXP 7.0

legacy Troubleshooting

Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is...

Incorrect Language Locale Appended to URLs for Authenticated Users

legacy Troubleshooting

This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user...

Common Errors When Applying CSS in DXP 7.1

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...

Using a Custom Theme for Account Verification and Default Landing and Logout Pages

legacy How To

Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...

Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...

'Nested Applications temporarily unavailable' error

legacy Troubleshooting

Issue After upgrading to DXP 7.2+, I see that some Nested Applications widgets are not displayed on my pages and instead show a Nested Applications temporarily unavailable error. Environment Upgrading from DXP 7.0 to DXP...

Known Issue: Fragment section background colors are no longer full width after upgrading to 7.3 GA1

legacy Troubleshooting

Issue After upgrading from 7.2 to 7.3, we noticed that some of our page fragments (contained within layout sections on content pages) that had been configured to use a full-width background color had the width...

Disable Pragma: no-cache header

legacy Troubleshooting

Issue Liferay adding a "Pragma: no-cache" to the response header, and this is preventing the app server, or the client from caching the data. Environment Liferay DXP 7.2 Resolution Set the browser.cache.disabled...

Error "Incorrect string value" in logs when adding emojis to Web Content

legacy Troubleshooting

Issue When inserting emojis (emoticons) to a Web Content article, the portal fails to add/update the article and an error similar to the one below is shown on logs. 09:33:30.544 ERROR...

I cannot configure the "Look and Feel" of widgets on the Content Page

legacy How To

Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no...

Display Template "List Menu" is always showing the full pages tree in Menu Display widget

legacy

Issue Although 'Auto' mode is configured for the List Menu display template in Menu Display widget, the full pages hierarchy is displayed. Environment Liferay DXP 7.3+ Resolution In previous versions of...

How to hide 'Content Performance' icon for every user

legacy How To

Issue The 'Content Performance' icon should be hidden for all default users with 'Administrator' or 'Content' roles. Environment Liferay DXP 7.4 Resolution Navigate to Control Panel> System Settings> System Scope>...

Contents without URL shouldn't link

legacy Troubleshooting

Issue Contents without URLs linked when used in a Navigation Menu Steps to reproduce: 1) Create web content and set None in the display page selection 2) Create a Site Navigation Menu and add the created web...

The first repeatable field in a web content cannot be removed

legacy Troubleshooting

Issue Unable to remove the 1st repeatable element Steps to reproduce: 1) Start the DXP server 2) Create a new structure > add a Text field > set Repeatable to Yes > save the structure 3) Start creating new web...

Unable to select the empty vocabulary

legacy Troubleshooting

Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...

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