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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Resources Importer runs twice and will not update all structures and templates

legacy Troubleshooting

Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...

Scheduled web content is not published on time - DXP 7.0

Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...

Unable to select other sites as scope in the Asset Publisher's configuration

legacy Troubleshooting

Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Cannot import .LAR due to missing languages

legacy Troubleshooting

Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...

AlloyEditor / CKEditor will not allow tags to surround other heading tags

legacy Troubleshooting

Issue AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab: <a class="test"...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Version Limits for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to access a custom navigation menu in theme

legacy How To

Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...

When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version

legacy

Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...

Button "-" doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue After creating a structure with repeatable fields, when trying to delete a field by clicking the "-" button, the field is not deleted. Steps to reproduce Navigate to Content & Data > Web Content >...

Servlet filter is not invoked, when using virtual hosts in the site configuration

legacy Troubleshooting

Issue The implementation of a servlet filter for friendly URLs is causing issues. It works as expected without Virtual host configuration, but when the virtual host is configured, a filter is not invoked....

Which tables in the database contain web content, documents and media information?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Error in plugin "sass" when migrating themes "... is deprecated and will be removed in Dart Sass 2.0.0."

legacy Troubleshooting

Issue When migrating themes to a newer version, you can get these types of errors: Deprecation Warning: Using / for division outside of calc() is deprecated and will be removed in Dart Sass 2.0.0. Recommendation:...

Does Liferay Support Angular 13 +

legacy

Issue After updating an Angular portlet from v12 to v13 it can no longer be viewed and the browser console logs display a liferay-amd-loader error. Environment DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution This...

Is it possible to view page usages for global Fragments

legacy

Issue Is it possible to see the page name as well as the site name and usage in this scenario? It would be useful to know which fragments are used on which pages. Steps to reproduce: 1. log in as an admin user 2....

After redeploying the fragment collection, an unwanted image attribute persisted

legacy Troubleshooting

Issue The page editor StrcutreTree is populated based on the fragmentEntryLink content Steps to reproduce: 1. Start a DXP 7.3 server 2. Check Fragment propagation in System Settings > Page Fragments > Propagate...

Screen reader doesn't read the full page upon page load

legacy Troubleshooting

Issue Screen reader does not read the full page upon new page load. Environment DXP 7.4, 7.3 Resolution There are technical limitations due to how Single Page Applications (SPA) work of screen readers not being able read...

Authentication of Iframe Widgets

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Does...

How to use multiple virtual hosts with the correct friendly URL for Web Content?

legacy Troubleshooting

Issue We have 2 virtual hosts: virtualhost1.com and virtualhost2.com, and also a web content with a link in the content field that points to a page or entity within the Liferay instance. When we have a web content with...

Notification when subscribing to stand-alone Web content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to map Web Content Selector fields to Web Content Display?

legacy

Issue Can a Web Content selector field be mapped to a Web Content Display on a Display Page Template? Right now, I can only select one specific Web Content article. Environment DXP 7.0+ Resolution This feature does not...

Fragment with a dropzone doesn't work with the original dropzone in the master page

legacy Troubleshooting

Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....

Button '-' doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue When clicking on the '-' button, the field should be deleted Steps to Reproduce: 1) Navigate to Content & Data > Web Content > Structures. 2) Create a new structure as follows: Field 1 Type: Text Localizable:...

Activities portlet doesn't show journal updates

legacy Troubleshooting

Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

Removing an image from a fragment not possible

legacy Troubleshooting

Issue When a user uploads an image to a fragment on DXP 7.3, there is no possibility of removing the image from it. Users can either replace it with another one or remove the whole fragment. This is true for...

My Javascript code is rendered twice when SPA is enabled

legacy Troubleshooting

Issue The following code renders a modal window when the DOM Content is loaded: ... if (document.readyState === 'loading'){ document.addEventListener("DOMContentLoaded", onContentLoaded); } else { onContentLoaded();...

I want to hide "Disable" when using the "Date" item in Web Content Structure.

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

How to find all the invalid references in Web Content and Blog entries?

legacy

Issue We want to check if there are invalid references in all our web content articles and blog entries. There is a possibility to check web content articles with the class ModelValidatorUtil using a Groovy script....

Cannot list web content templates

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.4, the web content templates cannot list in the pop-up window when trying to add new web contents. The error message is like below: ERROR...

The URL may contain a language code such as "en" and the display language may switch unintentionally.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code

legacy How To

Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as...

Sitemap is not generated properly for the domain in a clustered environment

legacy Troubleshooting

Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior...

Behavior when different Javascript is set in the advanced settings of page and widget pages

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

CKEditor does not wrap the text in a new line in the same paragraph automatically

legacy How To

Issue Pressing 'Enter' when typing, CKEditor will not wrap the new line in the same paragraph automatically. The editor generates a new line with a <br /> tag instead. Environment Liferay DXP 7.3 Update 5+ Resolution...

Elements in Web Content showing incorrect view and count

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to Content & Data > Web Content. 2. Navigate to Structure Tab. 3. Create more than 10 structures. 4. Go back to the WebContent tab, click on the "+" button. 5. The element...

Is it possible to configure several user groups with their own site section so only members should be able to create, edit, publish or delete their assets?

legacy

Issue For a large corporate site, it is a common use case to divide it into different site sections and grant edit and publish permissions to specific user groups. Inside each section, only members of that specific group...

Unable to publish WebContent for localized Site

legacy Troubleshooting

Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...

More than one status of WebContent is showing on Live site

legacy Troubleshooting

Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...

Display setting is blank for Asset Publisher in the configuration

legacy Troubleshooting

Issue When clicking on the display settings tab of the Asset publisher configuration, it displays a blank screen with the below error. ERROR [http-nio-8080-exec-18][BaseJSPFormNavigatorEntry:55] Unable to include JSP...

Applying decorators on a content page within fragments

legacy

Issue Using fragments with embedded widgets, like web content display, the default theme decorator is not being applied to the embedded widget. Environment Liferay DXP 7.2+ Resolution The desired scenario of...

Configuring portlets, embedded by a theme within the header or the footer

legacy

Issue When a portlet is embedded within a footer/header on a content page, the portlet configuration is inaccessible, even in edit mode. Environment Liferay DXP 7.2 Resolution Configuring portlets - embedded by a...

Error displaying geolocation field OpenStreetMap (Leaflet) for the second time, showing a white map when cached

legacy Troubleshooting

Issue We have a web content structure with a "geolocation" type field (we use the Open Street Map option). We display it using a template for said structure. The map appears correctly the first time it is loaded, but...

Buttons do not have an accessible name exception

legacy Troubleshooting

Issue When running a Lighthouse Accessibility audit in Liferay DXP 7.2 a "Buttons do not have an accessible name" exception is flagged on the report. Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack 6. 2....

Unable to create a site with the required vocabulary

legacy Troubleshooting

Issue When creating a category vocabulary with the Associated Asset Type set to 'Site' and 'Required', a new Site cannot be created. Steps to Reproduce (1)Open the menu on the upper right and select the Global Site...

WebContent Sort Order is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay. 2. Navigate to Content > Web Content. 3. Create multiple web contents. 4. Set Filter and Order settings as below ORDER BY: Display Date descending order 5....

Reverse Chronological Order in WebContent

legacy Troubleshooting

Issue The default order of showing the WebContent articles is in "Chronological" order, which shows the older created articles first. And, want to list the latest created articles first. Steps to reproduce 1....

en_US and en_GB is available and it is always displayed in long-form

legacy How To

Issue We want to have both American English and British English available in the Instance settings, but only use one of them on a site that has a non-English language set as the default language. The URL should be...

An empty Control Menu is visible for a user without permissions

legacy Troubleshooting

Issue When a regular user (user created with default settings) log in to the portal, an empty Control Menu bar is displayed on all Content Pages. Environment Liferay DXP 7.3. Liferay DXP 7.4. Resolution Please...

Unable to order by published date at the time of selecting assets for a manual collection

legacy

Issue When we use Manual Collections, we have to select the items manually, using a selection screen. In this screen, under the Filter and Order selector, we can set Title or Modified Date as an item order. Is there...

What to expect if the company.default.home.url is set as "/"

legacy

Issue This article provides a high-level overview of what to expect if the company.default.home.url is set as /. Environment Liferay DXP with sites or instances with multiple virtual hosts Resolution Let's say that your...

Site template propagation performance

legacy Troubleshooting

Issue The layouts, portlets, and data from the template are copied to the site created from the template using the export-import process. The initial site created using the template just copies the content data....

Freemarker error: "Denied access to model object as it does not belong to current company"

legacy Troubleshooting

Issue Some freemarker templates show the message: "Denied access to model object as it does not belong to current company 20116" Reproduction Steps 1) Setup Liferay DXP 7.3 with Fix Pack 1 2) Navigate to Control...

After saving the SEO configurations, tags have been replaced

legacy Troubleshooting

Issue The entered tags become blank when we click the save button on the SEO configuration page. Steps to reproduce 1) Create Widget Page 2) Select layout, enter tags, and save it 3) Navigate to SEO, enter any...

ADA Liferay WAVE error

legacy Troubleshooting

Issue When we run WAVE analysis on Liferay site and, even on vanilla bundle, one of the error is “Empty Button” under the element with the id of “hrefFM” is observed. Steps to reproduce 1. Install the WAVE tool...

$reserved-article-url-title.data doesn't provide i18n friendly URL

legacy Troubleshooting

Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL....

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