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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

How to make Global Web Content default to selecting images from the Global image library

legacy Troubleshooting

Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...

NullPointerException error seen with custom Terms Of Use

legacy Troubleshooting

Issue When custom content in "Terms of Use" is set via Instance Configuration in Control Panel, and logging in as a new user for the first time, a NullPointerException is seen. Environment DXP 7.4 Resolution The Terms of...

File size UI message with web content

legacy

Issue When creating web content and selecting an image, users need to choose the standard image size. Currently, while selecting an image, the image size is not displayed. Environment Liferay DXP [all version]...

Page tree and Product menu is not visible after upgrade

legacy Troubleshooting

Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4...

Content Page History

legacy

Issue We wanted to check with Liferay support if there is any functionality for viewing content page history or to revert back to previous version? Environment DXP 7.3 Resolution Liferay DXP does not currently...

Page URL redirection is case sensitive

legacy Troubleshooting

Issue When accessing a page with an upper or lower case friendly URL, we get directed to the page correctly. However, when using the redirect tool and using the lower case source URL, the destination URL can only...

Not able to change the site logo in a site created using a site template

legacy Troubleshooting

Issue I'm trying to change the site logo using the configuration in the public pages, but there isn't an option to do so. Environment Liferay DXP 7.4 Resolution In order to be able to change site logo from a...

YBS require as a longer term fix for the SEO and Navigation Menu issues in Publications

legacy Troubleshooting

Issue It's not possible to use publications to publish pages when a page has SEO content. Pages will not publish whilst using a publication, just saves a draft. Environment DXP 7.3 Resolution This issue...

Unable to set a Display Page on documents

legacy Troubleshooting

Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...

Catalog page Products Rendering Performance issue

legacy Troubleshooting

Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce Resolution The...

Pagination for Collection Displays Missing

legacy

Issue The pagination option is missing from the display page templates. This missing feature causes the need to to update the number of items displayed in a feed on any given day, depending on priority. Asset...

Is ffmpeg viable in Liferay DXP 7.0?

legacy

Issue Is ffmpeg a viable alternative to Xuggler to stream audio and video in Liferay DXP 7.0? Environment DXP 7.0 Resolution Unfortunately, at this time FFMPEG is only compatible with Liferay 7.4. A...

ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.

legacy Troubleshooting

Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected" Actual Result Sr doesn't announce what is...

Lots of RedirectNotFoundEntry data in viewcounterentry table

legacy Troubleshooting

Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...

When you refer to "online community" in your Liferay portal, what do you mean exactly?

legacy

Issue When you refer to "online community" in your Liferay portal, what do you mean exactly? Environment Portal 6.1+ DXP 7.0+ Resolution Prior to Liferay Portal 6.1, there were two ways of creating sites: organizations...

Is it possible to hide Public Pages for non-site members while building the site?

legacy How To

Issue Is there a way to prevent indexed Google pages from being searched by non-site members while building a public internet website using Liferay DXP? Environment DXP 7.4 Resolution You can restrict...

Dynamic Data Lists Spreadsheet View does not display inputted dates properly

legacy Troubleshooting

Issue If you choose a Data Type on a Dynamic Data List that has a date field on it and insert some dates, the dates are gonna be surrounded by quotes and brackets instead of the usual way. Environment DXP...

Dynamic Data Lists do not save inputted data when switched to Spreadsheet View

legacy Troubleshooting

Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...

The validation message of some inputs doesn't mention the correct input name

legacy

Issue Fields marked as required and left empty when trying to submit a form or publish a folder display a different error message than what is expected: “This field is required”. Environment DXP 7.4 U49+...

Mark searchable toggle button by default OFF while creating new web content

legacy

Issue We would like to mark the searchable toggle button switched OFF by default in basic web content while creating new web content. Currently, while creating new web content, the searchable toggle button is ON by...

Site-Initializer: parent and child page

legacy How To

Issue We are looking into how to generate child pages with the site-initializer. Can we use the native Liferay to generate child pages or do we have to go through code? Besides, maybe there is a simple way to override...

Cannot publish article without friendly url

legacy Troubleshooting

Issue In our Liferay 7.4 instance, editors encounter an error when attempting to publish an article without a Friendly URL, which differs from the behavior in Liferay 7.1. Environment Liferay DXP 7.4 Resolution The...

Bootstrap Accordion does not work correctly

legacy Troubleshooting

Issue When I click on the expand button, the expanded area is not displayed, so I am not able to change the text (without editing the text in the source code). Environment Liferay DXP 7.3+ Resolution System settings...

Importing LAR using "Copy as New" option does not create a new copy of it

legacy Troubleshooting

Issue When exporting a Web Content article as a .LAR file and importing it through a Web Content Display widget using the "Copy as New" option the imported one mirrors the changes of the original article...

Overlapping Buttons when using AlloyEditor for Web Content Articles

legacy Troubleshooting

Issue When using AlloyEditor, creating a web content structure that includes a repeatable HTML field causes the Source Button Toggle to be overlapped by the repeatable "plus" and "minus" signs. Environment Liferay DXP...

Unable to change the default locale for already existing web contents structure

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Navigate to web content > Structure. 3. Create a structure with any type of field. 4. Change the default language to 'Spanish' > Save. 5. Navigated to Web...

How to provide permission to Fragments

legacy

Issue Does DXP have permission feasibility with fragments? Environment Liferay DXP [all versions] Resolution There is no way to directly control the visibility of a Fragment depending on the user accessing the...

Client's public IP is visible in source code

legacy

Issue User is able to see their own public IP while checking the source code of a page on the Liferay portal. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The public IP is visible through the...

Cannot login after deploying a theme

legacy Troubleshooting

Issue We get a white screen and a freemarker exception error when trying to login after deploying an OOTB theme with no customizations created via the theme generator: 2023-05-26 13:32:51.826 ERROR...

Web Content Widget, Links are Unclickable

legacy Troubleshooting

Issue When using the Web Content Widget on the Home Page, if the first line of content contains a link it will remain unclickable in the "Barebone" setting when logged in as an Admin. Environment DXP 7.2 Resolution...

Editor default configuration changed from ENTER_P to ENTER_BR on DXP 7.3 U-5

legacy How To

Issue Editor default configuration changed from ENTER_BR to ENTER_P on DXP 7.3 U-5; Environment DXP 7.3 Resolution We found this commit on LPS-148819 witch changes the default value of ENTER_P (see #use-enter-mode-p)...

Custom theme is missing from some sites after a clean server start

legacy Troubleshooting

Issue We are trying to create sites from a site template that is generated from a custom theme this custom theme contains the resource WEB-INF/classes/resource-importer/ in the theme's war file there are no custom...

Can I select mutiple images when inserting image in the Web Content

legacy

Issue Can I select multiple images for insertion in html field/rich text field in the Web Content? Environment Liferay DXP 7.1 Liferay DXP 7.4 Resolution The inline editor (Alloy Editor, CKEditor) will insert the image...

Terms of Use jsp page is missing

legacy How To

Issue Prior to Update 31, there was a terms of use JSP page located in {TOMCAT_HOME}\webapps\ROOT\html\portal that could be used to customize the Terms of Use page Starting with Update 31, that terms of use JSP page is...

Where can you create/use Analytics Cloud custom events in Liferay?

legacy How To

Issue We want to send custom events to Analytics Cloud from our Liferay DXP instance. How can we do this? Environment Liferay DXP Analytics Cloud Resolution For everything else, you can use Custom Events by using any...

sr-only elements

legacy

Issue class="sr-only" elements can be observed in the HTML of my pages. Environment Liferay DXP 7.3+ Resolution Does not need to be removed and it is not malicious. It is implemented by the changes made on LPS-118487...

Customize/Extend the out of the box classic theme

legacy How To

Issue I would like to base my custom theme on the out of the box classic theme. Environment Liferay DXP 7.1+ Resolution Please read Creating Themes Then create a folder and open terminal Instead of yo liferay-theme,...

Text is rendered vertically instead of horizontally inside fragments in Collection Display

legacy Troubleshooting

Issue When date text is rendered inside a fragment that contains nested a HTML tags, the text is rendered vertically instead of horizontally. Environment DXP 7.3 Resolution This issue has been resolved via...

Unable to find web.xml file location in WebSphere application server

legacy Troubleshooting

Issue The web.xml file cannot be located in the Websphere application server. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To modify the web.xml file, the location in the Websphere server is...

How to get a drop-down option's field reference in a fragment's html/freemarker code?

legacy Troubleshooting

Issue Steps to reproduce: 0. In System Settings/Freemarker Engine, remove serviceLocator from the list of restricted variables. (so that we can use it in a fragment code later on) 1. Create a web content structure and put...

Latest version URL is pointing to old version of document

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Documents & Media > Upload an image. 3. Click on the uploaded image > info > check the Latest Version URL. 4. Now, reupload another image in the...

Already selected blogs are not checked

legacy

Issue In the related asset search list, blogs that have already been chosen are not checked. Steps to reproduce: 1. Navigate to Content & Data > Blog. 2. Create multiple blogs and then select one blog. 3. In...

Content getting lost with multiple locales

legacy Troubleshooting

Issue Users that add their regional language to their DXP setup via portal-ext.properties file may see unexpected behavior with web content, such as clearing input from text fields of content when changing locale...

Blank screen is seen after password reset

legacy Troubleshooting

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...

Look and Feel Configuration popup is missing

legacy Troubleshooting

Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4 Resolution The observed behavior...

Navigation showing wrong page hierarchy

legacy Troubleshooting

Issue After creating public and private pages in DXP 7.3 and then creating a Master Page Template Design and a Display Page Template Design with the private pages, you should be able to see private pages in the...

Liferay Learn (learn.liferay.com) is not loading properly or looks distorted

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay Learn (learn.liferay.com) is not loading properly and...

How to delete the web content article version via groovy script?

legacy How To

Issue Users need to delete the web content article version with the help of the groovy script. Environment Liferay DXP 7.4 Resolution Please Note: The below script is only a template that is meant to serve as a...

Vocabulary Category Specifications

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Double clicking the accent key in the template editor crashes the entire page

legacy Troubleshooting

Issue When accidentally double-clicking the accent key in the template editor using a browser with Windows, to try to write for example "á", the portal hangs and nothing can be done except exit the page....

Session not carried over when navigating between a domain with and without "www"

legacy

Issue Sometimes, the behavior when accessing a domain with www and without www are not the same For example, even if a user is logged in when accessing a domain with www pre-pended to it, when the user access the...

Websphere and Liferay Update 64, icons not displaying.

legacy Troubleshooting

Issue When using Liferay 7.4 Update 64 with Websphere 9, the eye icon(Toggle Controls icon) is in the wrong place and makes it so that you are not able to edit the page. Environment Liferay 7.4 update 64 IBM Websphere...

Error 400: Input is invalid JSON when making certain requests from Swagger UI

legacy Troubleshooting

Issue When you execute a PUT method from the Swagger UI, such as (this is the request generated from the UI): url -X 'PUT' \ 'http://localhost:8080/o/headless-delivery/v1.0/documents/183873/permissions' \...

The first repeatable field in a web content cannot be removed

legacy Troubleshooting

Issue Unable to remove the 1st repeatable element Steps to reproduce: 1) Start the DXP server 2) Create a new structure > add a Text field > set Repeatable to Yes > save the structure 3) Start creating new web...

How to map Web Content Selector fields to Web Content Display?

legacy

Issue Can a Web Content selector field be mapped to a Web Content Display on a Display Page Template? Right now, I can only select one specific Web Content article. Environment DXP 7.0+ Resolution This feature does not...

Video fragment using different languages

legacy Troubleshooting

Issue If you add a video fragment using two different languages (english and then chinese, for example) the actual behavior you will see is that the page with english locale will display the other language video...

AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) deprecated and not used on DXP 7.3

legacy How To

Issue When trying to return the entries for a specific AssetCategory with AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) on DXP 7.3 you get zero results, even if you have a category and some...

How to hide version of JS libraries

legacy

Issue Sometimes when using a tool that identifies a site's web technologies, versions of Javascript libraries (jQuery and YUI, for example) are displayed. Environment Liferay DXP. Resolution It is not possible to...

Unable to select the empty vocabulary

legacy Troubleshooting

Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...

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