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Browser icon is not visible on the page editor side bar when custom theme is used

Issue When editing a page, on the side bar the browser icon is not visible, although the function works fine. This happens when a custom theme is applied. Environment Liferay DXP 7.4+ Liferay theme generator 10.2.1...

Update packages and regenerate your custom theme with the latest available in order to solve accessibility or style related bugs

legacy How To

Issue Sometimes in order to solve user interface bugs (like accessibility or style related), our customers need to update their custom themes with the latest versions available of liferay-frontend-theme-unstyled ,...

Form Upload Input is missing when mapping to a custom Object's Upload Field

legacy Troubleshooting

Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....

Failure during import of site template.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Text is not visible in phone mode

legacy

Issue In tablet and desktop mode, the text is visible. In phone mode, the text is not visible. Steps To Reproduce: 1. Start a server DXP 7.3 2. Access the portal 3. Click Edit > Fragments > Slider 4. Add an image....

Unable to delete numeric field value in translations

legacy Troubleshooting

Issue The field value cannot be completely cleared Steps to Reproduce: 1) Navigate to Liferay DXP > Content & Data > Web Content 2) Go to the Structure tab 3) Add a structure with a Numeric field 4) Back to the Web...

Unable to preview web content after enabling repeatable of nested fields

legacy Troubleshooting

Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...

Needs to change friendly URL of web content

legacy

Issue When working with assets such as 'Web Content', the details always include the friendly URL. The concern now is that this friendly URL contains a hyphen (-) that requires to be removed. Environment Liferay...

ratings-score tag could not be used when updating from 7.0 to newer versions.

legacy How To

Issue In 7.0 (or a previous version) a custom development is using <liferay-ui:ratings-score> tag. When this custom code is updated to be used in a newer version (for example, 7.4) this tag is not found and could...

Can a user upgrade from Liferay 6.1 to DXP 7.4.x?

legacy How To

Issue Do I need to follow the upgrade page mentioned in the below article for example: Liferay Portal 6.1.x → DXP/Portal 7.1 → DXP 7.4: Environment Portal 6.1 DXP 7.4.x Resolution Ensure parameter...

I want Liferay to fill the hreflang tag in pages only for translated languages

legacy How To

Issue Liferay generates an hreflang alternate url in the head of every page for every locale available for that site. If no translation is available for the content, it will be displayed in the default language. This...

About Friendly URLs for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

HTML tag can not be interpreted in form fields

legacy Troubleshooting

Issue HTML code won't be interpreted in the body text of the form fields. Environment DXP 7.1 Resolution To change the size and style of the text you input, you can use the Alloy Editor that comes with Liferay., content:...

The already selected text colour is overridden when changing the text style in fragment's rich text editor

legacy Troubleshooting

Issue When we edit a fragment (e.g. paragraph) with the rich text editor on a content page and change the text style of a previously coloured/formatted text section, the colour is lost. As an example: We change the...

When trying to translate web content, multiple fields are absent

legacy Troubleshooting

Issue Web Content Translation Page does not display repeatable Fields Steps to reproduce: 1) Navigate to Content & Data> Web Content> Structures 2) Make a structure with different fields that are repeatable. 3)...

Cannot select a layout template in a widget page

legacy Troubleshooting

Issue Layout templates can be chosen in the configuration of widget pages to specify the columns and rows where widgets will be placed. When trying to select another layout template (deployed inside a custom theme...

Liferay Frontend NPM Toolkit compatibility matrix for Node.js, NPM, Yeoman, Gulp and Generator Liferay Theme

legacy

Issue If a client wants to generate custom themes, they need to install: Node.js and NPM Yeoman Gulp generator-liferay-theme As a result, it is difficult to know which version to install depending on the portal version...

Portlet on Private Pages does not save changes in Configuration

legacy Troubleshooting

Issue When adding a portlet to a private page and changing its configuration, the portal displays the success message, but the content returns to the previous value. Environment DXP 7.3 DXP 7.4 Resolution Please...

The asset selection changes from collection to manual

legacy Troubleshooting

Issue The selected collection is not kept in the asset collection Steps to reproduce: 1. Create a Page > Add the 'Asset Publisher' widget to it 2. Configure 'Asset Publisher' to use the Collection 3. Select the...

Collection Variations are not prioritized

legacy Troubleshooting

Issue Asset Publisher and Collection Display do not display the collections correctly. Steps to reproduce: 1. Create a Collection Navigate to Site Builder > Collections > + > Manual Collection > Set a name > Save...

The title of the web content should not appear after it has been published

legacy Troubleshooting

Issue If a web content display widget is used on the widget pages, the title of the web content appears after publishing it, however, on content pages, the title does not appear. Steps to reproduce: 1) Create web...

Non published page as home page causes 404

legacy Troubleshooting

Issue When an unpublished page becomes the home page it will cause a 404 error to display. Environment DXP 7.4 Resolution To resolve this behavior, update your installation to 7.4.13 DXP U47, or open a help...

Custom theme is missing from some sites after a clean server start

legacy Troubleshooting

Issue We are trying to create sites from a site template that is generated from a custom theme this custom theme contains the resource WEB-INF/classes/resource-importer/ in the theme's war file there are no custom...

Can I select mutiple images when inserting image in the Web Content

legacy

Issue Can I select multiple images for insertion in html field/rich text field in the Web Content? Environment Liferay DXP 7.1 Liferay DXP 7.4 Resolution The inline editor (Alloy Editor, CKEditor) will insert the image...

Scheduled Web Content has two versions after being edited again

legacy

Issue A scheduled Web Content with a Workflow that requires approval before publishing has two versions after editing again, as follows, what will happen: Environment Liferay DXP 7.2 Resolution It's confirmed Version 1.0...

Latest version URL is pointing to old version of document

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Documents & Media > Upload an image. 3. Click on the uploaded image > info > check the Latest Version URL. 4. Now, reupload another image in the...

Customize/Extend the out of the box classic theme

legacy How To

Issue I would like to base my custom theme on the out of the box classic theme. Environment Liferay DXP 7.1+ Resolution Please read Creating Themes Then create a folder and open terminal Instead of yo liferay-theme,...

sr-only elements

legacy

Issue class="sr-only" elements can be observed in the HTML of my pages. Environment Liferay DXP 7.3+ Resolution Does not need to be removed and it is not malicious. It is implemented by the changes made on LPS-118487...

Link to Telephone number preventing the publishing of Web Content

legacy Troubleshooting

Issue A link containing a telephone number prevents the publishing of web content and seems related to https://issues.liferay.com/browse/LPS-126914 Environment DXP 7.3 Resolution Request a hotfix containing...

When you refer to "online community" in your Liferay portal, what do you mean exactly?

legacy

Issue When you refer to "online community" in your Liferay portal, what do you mean exactly? Environment Portal 6.1+ DXP 7.0+ Resolution Prior to Liferay Portal 6.1, there were two ways of creating sites: organizations...

ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.

legacy Troubleshooting

Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected" Actual Result Sr doesn't announce what is...

Dynamic Data Lists do not save inputted data when switched to Spreadsheet View

legacy Troubleshooting

Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...

Integration with Vlibras Script

legacy Troubleshooting

Issue When attempting to include the Vlibras script into the page, certain errors arise, causing the script to malfunction or causing buttons and links to stop working properly, for example. Environment Liferay...

Custom error 404 page

legacy Troubleshooting

Issue A static page in Liferay has been built with the following property in portal-ext.properties. layout.friendly.url.page.not.found=/web/error/error404 Hit the URL: https://xyz/web/error/error404 (just for...

How to delete the web content article version via groovy script?

legacy How To

Issue Users need to delete the web content article version with the help of the groovy script. Environment Liferay DXP 7.4 Resolution Please Note: The below script is only a template that is meant to serve as a...

Can I specify multiple roles for workflow notification settings?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Look and Feel Configuration popup is missing

legacy Troubleshooting

Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4 Resolution The observed behavior...

Error validating the main servlet path in a content reference

legacy Troubleshooting

Issue Following an upgrade from DXP 7.3 Service Pack 1 to Update 10, we cannot reference a main servlet path within a Basic Web Content article Steps to Demonstrate 1. Create a new Basic Web Content article with...

Bootstrap compatibility with Liferay DXP 7.4

legacy

Issue What version of Bootstrap is compatible with Liferay DXP 7.4 and what type of coverage is offered? Environment Liferay DXP 7.4 Resolution Liferay Support currently supports Bootstrap 4 and will be supporting...

Tabs fragment fails to render with error "Unable to render content of fragment entry 0:Index: 1, Size: 1"

legacy Troubleshooting

Issue After adding a Tabs fragment to a page, the content page is broken and can no longer be edited. The portal logs show the following error: Unexpected error has occurred." and...

How to know the pages that have added a specific Portlet

legacy How To

Issue Is there a way that allows me to identify which portal pages have added a specific portlet based on the Portlet ID? Environment Liferay DXP 7.0+ Resolution Please run the attached...

Error in assembling the CSS classes in the html generated by the Grid fragment

legacy Troubleshooting

Issue When assembling a grid using HTML fragments, Liferay generates two CSS classes "glued" in the HTML, which results in incorrect behavior of the grid. In Liferay DXP 7.4 equal or below Update 65 Environment...

Content Display Widget does not properly display video

legacy Troubleshooting

Issue Unable to see the video after attaching it to the widget. Steps to reproduce: 1) Create a New Site 2) Create a blank page with the name: Video 3) Drop the Content Display widget. 4) Attach a video file to...

Web content with text longer than 10923 characters does not appear in the asset publisher

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Error Duplicate entry '0-3-925637128-com_liferay_site_navigation_menu_web_portlet_SiteN'

legacy Troubleshooting

Issue The following error is being reported in the logs multiple times: ERROR [http-nio2-8080-exec-143][JDBCExceptionReporter:234] Duplicate entry...

Vocabulary Category Specifications

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Double clicking the accent key in the template editor crashes the entire page

legacy Troubleshooting

Issue When accidentally double-clicking the accent key in the template editor using a browser with Windows, to try to write for example "á", the portal hangs and nothing can be done except exit the page....

Error 400: Input is invalid JSON when making certain requests from Swagger UI

legacy Troubleshooting

Issue When you execute a PUT method from the Swagger UI, such as (this is the request generated from the UI): url -X 'PUT' \ 'http://localhost:8080/o/headless-delivery/v1.0/documents/183873/permissions' \...

Websphere and Liferay Update 64, icons not displaying.

legacy Troubleshooting

Issue When using Liferay 7.4 Update 64 with Websphere 9, the eye icon(Toggle Controls icon) is in the wrong place and makes it so that you are not able to edit the page. Environment Liferay 7.4 update 64 IBM Websphere...

Segment's 'AND' condition is not working properly

legacy Troubleshooting

Issue Attempting to create a segment with two Organization equals criteria and the AND operator Steps to reproduce it: 1) Navigate to Segments 2) Add a new segment 3) Put a name for this segment and drag the...

Why doesn’t copying a widget page make an exact copy of a widget page?

legacy

Issue When I make a copy of the widget page, only a copy of the layout is created(such as the columns and the portlets and configurations on the page), any web content on the original page isn't copied to the new...

Web Contents statuses are not changing to expired even after expired date is over

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Web Contents statuses are not changing to expired even after the...

The portal begins to hang after adding lengthy content with images

legacy Troubleshooting

Issue When lengthy web content with images has been uploaded, the portal starts to lag, and it takes a very long time for the cursor to appear. Users are struggling greatly with the lagging issue even when manually...

Handling SASS Related Errors

legacy Troubleshooting

In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...

CKEditor Issues in Liferay Portlets

legacy Troubleshooting

Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...

Internet Explorer 11 Memory Leaks

legacy Troubleshooting

Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge. As the browser memory usage of...

List of Special Characters which cannot be used for tagging

legacy

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Unable to Access Liferay Due to Missing Theme(s)

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Installing the Audience Targeting Application

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently,...

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