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I cannot set the default template for a web content structure

Issue When I create web content based on a structure with multiple templates, I would like to change the default template of that structure. Environment Liferay portal 6.2 Liferay DXP 7.0 + Resolution In order to change the default template of a structure, please perform the following:...

JournalArticle not properly indexed with 'Document contains at least one immense term' error

legacy Troubleshooting

Issue When attempting to perform a re-index, JournalArticle contents are not properly indexed due to an error similar to the following: For Solr: 2020-09-23 06:32:13 ERROR org.apache.solr.common.SolrException: Exception writing document id...

Filtering expired web contents shows incorrect results

legacy

Issue We have a web content that we set to Expired, then changed the Expiration Date to a date in the future so not it is shown as Approved. When we look for the web content using the Approved filter, we can still see that web content with the status Approved. When we look for the web...

Adaptive Media not applied on Content Pages

legacy Troubleshooting

Issue I noticed that Adaptive Media is not applied in fragments with an image. Add an image to the Documents and Media Library with a width above 600px Go to Control Panel→Configuration→Adaptive Media Add a new resolution with the properties width: 600px, height: automatic Adapt the new...

After a web content owner loses his membership of a site, he can still edit all the previously authored web content

legacy How To

Issue If an editor user creates a web content, and after his site membership is removed, he can still edit/configure the web content. Environment Portal 6.2 DXP 7.0+ Resolution This behavior works as intended. The Web Content is expected to be configured using the Web Content's...

Custom editor configuration is not applied to repeatable fields

legacy Troubleshooting

Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor", "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet",...

Metadata is not restored when deleting recent modification from history

legacy

Issue While restoring an older version of a web content article the metadata tags do not return to the previous state and stay in the modified state. Environment DXP 7.2 Resolution This behavior is intentional so it works as expected. The reason for this implementation is that the...

Making changes to a Velocity Application Display Template does not update dynamically

legacy Troubleshooting

Issue When making changes to a Velocity Application Display Template, these changes are not processed and updated dynamically, and are not reflected immediately upon saving. Environment Liferay 6.2 Resolution This issue is due to a portal property that controls the interval in which...

Embedded Language Selector with "Select Box" template throws "Uncaught TypeError: Cannot read property 'attr' of null" when switching language

legacy Troubleshooting

Issue When embedding the Language Selector in the theme or a layout template and setting it to have "Select Box" template in the portlet's Configuration settings, the below error will be thrown in the browser's console upon switching the language: combo?browserId=othe…get-position.js:173...

"Error: Please enter a valid title." when creating or editing a web content

legacy Troubleshooting

Issue After updating to DXP 7.2 Fix Pack 7, we can't create or edit web content articles that default language is different than the site's language by enabling the "Changeable Default Language" in the System settings, OR When the site language is different than the default instance...

Asset Publisher ordering breaks when switching to a non-default language

legacy Troubleshooting

Issue I created some Web Contents based on a Web Content Structure The structure has a Date field I have an Asset Publisher Widget on the page The Widget is configured to show Web Contents with the above structure The order of the Web Contents is based on the dates provided in the Date...

Javascript errors and disabled elements when editing or saving Web Contents

legacy Troubleshooting

Issue When editing or creating new web contents based on a custom structure, the information may be inconsistent, fields may be disabled and non editable, or related errors may be observed. This is an example of a web content that needs to be edited but its contents are disabled: We can...

Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."

legacy Troubleshooting

Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message: build/_css/mystyle.scss Error: It's not clear which file to import for '@import...

Disable Liferay "set your preferred language" message

legacy How To

Issue In case the User's Display Language is set differently than the language of the Site that is being displayed, a warning message appears with the option to set your preferred language. You may wish to disable or remove this message by default, but you may not be able to find a way...

Web Content Display portlet shows content for Guest even when permission is denied

legacy Troubleshooting

Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the permission set earlier for the content itself. Environment Liferay DXP 7.0...

After upgrading to Fix Pack 17, extra privateLayout=true lines are generated in the database

legacy

Issue After upgrading to Fix Pack 17, we can see in the database that some private layouts are generated even though we have no private pages. Environment DXP 7.1 with Fix Pack 17 Resolution The private layouts are actually expected, they are part of the changes in LPS-97133 They should...

How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content

legacy Troubleshooting

Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to 'buttonStyle'. Expected one of the following values:...

Microsoft Office XML metadata are copied in CKEditor

legacy Troubleshooting

Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata will be copied alongside and will show when switching to the source mode:...

Audience Targeting filename

legacy

Issue What does WCM-XXXX in the Audience Targeting source filename? Example: Liferay Audience Targeting 3.0.0-WCM-1508-src.zip Environment DXP 7.1 Resolution Aside from the version (3.0.0.), the other part (WCM-1508) of the filename represents the last fix to be included into the...

How to include unique links in an RSS feed that point to a displayed web content article

legacy How To

Issue Our team is attempting to set up an RSS feed for web content, but are running into one of two issues: either all URLs listed in the feed are identical (pointing to the site, instead of pointing to where an asset can be viewed), or the links are unique but the page is blank when...

In DXP, it is not possible to differentiate configuration per site on embedded portlets

legacy Troubleshooting

Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234" defaultPreferences=freeMarkerPortletPreferences.getPreferences(preferencesMap)...

Navigation Menu portlet won't list child of child pages

legacy Troubleshooting

Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page will be shown: Environment Liferay DXP 7.0+ Resolution The current issue has...

Web content loses its display page when deleting the default Asset Publisher from the page

legacy

Issue We have a Widget page with an Asset Publisher on it, which is set to be the default AP on that layout We also have a web content and our page is set as its display page in the web content's configuration When we delete the Asset Publisher, the web content gets updated and loses its...

Getting the themeDisplay object in DXP themes and layout templates

legacy How To

Issue In Liferay Portal 6.2, the themeDisplay object was inherited in themes and layout templates. How is it possible to get the same object in DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution For 7.0, this can be an example: <#assign...

Changing layout's type removes portlet preferences

legacy Troubleshooting

Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The use case is caused by LPS-67368 missing a cleanup step (layout typesettings are not...

Contributed Fragment Collection's content is not correct after deployment

legacy Troubleshooting

Issue We have created a Contributed Fragment Collection, carefully following the documentation The collection contains two fragments After successful deployment, we see only one fragment is present twice in the portal Environment Liferay DXP 7.2+ Resolution The fragment.json files are...

How Can I Share Widget Content on Social Media?

legacy How To

Issue I would like to share blogs, web content, and other asset-based widgets on social media sites like Twitter, Facebook, or Linkedin. Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sharing widget content on social media can be done in two ways, either by using the social bookmarks...

Handling Freemarker Template Errors in the UI

legacy Troubleshooting

Issue Liferay renders Freemarker Template errors in the UI, particularly when a Web Content template references a non-existent value from a Web Content structure. This can potentially cause confusion or negative user experience for a non-admin user visiting the site. ...

Liferay Audience Targeting 3.0.0+ does not work with Hypersonic

legacy

Issue Liferay Audience Targeting does not work with the built-in Hypersonic or HSQL database. Environment Liferay Audience Targeting 3.0.0+ Liferay DXP 7.1 Resolution Hypersonic is not supported by Liferay Audience Targeting 3.0.0+. The Liferay Audience Targeting page on Liferay...

Locale exceptions

legacy Troubleshooting

Issue After upgrade, from Liferay 7.0 to Liferay 7.2, facing the issue when trying to disable any option in public page configuration. The below exception is observed javax.portlet.PortletException:com.liferay.portal.kernel.exception.LocaleException Environment Liferay 7.2 Resolution...

How to Resolve Commas Automatically Inserted Into Web Content When Using the Integer Structure

legacy Troubleshooting

Issue When editing previously published web content which was made using the integer structure, commas are automatically inserted into the integers. This prevents the content from publishing. Environment Liferay DXP 7.2 Resolution This is a known issue with is fixed by...

Can not change virtual host from an existing virtual instance

legacy Troubleshooting

Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button. Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution This is an outdated index issue that affects the new virtual host value...

Invalid CSRF Token warnings

legacy Troubleshooting

Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and portlet com_liferay_message_boards_web_portlet_MBPortlet: User 20127 did not provide a...

RSS Publisher portlet on Widget Pages can be refreshed by guest users

legacy Troubleshooting

Issue RSS Publisher portlet on Widget Pages can be refreshed by guest users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Add an RSS publisher portlet to Wiget Page Go to Configuration, set a title and URL, and save it. Logout with your admin...

DevTools failed to load SourceMap: Could not load content for popper.min.js.map on Chrome browser

legacy Troubleshooting

Issue While using a production instance of Liferay, the below warning will appear in the Chrome console: DevTools failed to load SourceMap: Could not load content for http://localhost:8080/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE Environment...

Can not add images in a Paragraph fragment of a Content Page

legacy Troubleshooting

Issue It is not possible to link an image in the rich-text editor of a Paragraph fragment in a content page. Environment Liferay DXP 7.2 fix-pack dxp-6 or older. Resolution This is a known and fixed bug. Please install fix-pack dxp-7+ or request a hotfix with the LPS-111873. Additional...

Errors occur after Liferay Faces upgrade

legacy Troubleshooting

Issue After the upgrade of Liferay Faces (by updating the given versions in dependencies shown in the provided screenshots), the following error occurs logs: javax.el.ELException: Function 'p:component' not found Original dependency versions: Upgraded dependency versions: Environment...

Are Blade/Gradle FrontEnd NPM 7.0/7.1 portlets still available and supported on 7.2?

legacy How To

Issue Developers are using Blade/Gradle FrontEnd NPM portlets on DXP 7.0 / DXP 7.1, for example: https://help.liferay.com/hc/en-us/articles/360018170751-React-npm-Portlet https://help.liferay.com/hc/en-us/articles/360017891632-Angular-npm-Portlet...

[CKEditor] Browse Server button is missing from Image Info tab

legacy

Issue Using the CKEditor, in Image Properties I cannot see the Browse Server button under the Image Info tab so if I want to change the image, I have to delete it and add it again. Environment Liferay DXP 7.2 Resolution This behavior is an intended change that was introduced...

User is redirected to the Pages section after saving a Widget Page

legacy

Issue When creating a new Widget Page and saving it, the user is landed on the Pages section instead of the newly created Widget Page. Environment DXP 7.1+ Resolution This is an intended behavior that was introduced in DXP 7.1 along with the replacement of the page tree view with the...

Web Content validation is not working on mandatory field

legacy Troubleshooting

Issue Web Content validation is not working on the mandatory field. Steps are as follows: 1. Create a new Web Content structure with an Image field. 2. For Image field: change "Required" & "Repeatable" to Yes. 3. Create a new Web Content with this structure, then adding two Image fields....

Which table keeps the data for Web Content in the Database?

legacy

Issue Which table keeps the data for Web Content in the Database? Environment Liferay DXP 7.1 Resolution The tables whose name starts with "journal*" are the ones that keep the data related to Web Content. , content:...

How to load a third-party npm package as a JS provider OSGi bundle in Liferay 7.1 and 7.2?

legacy How To

Issue Front-End developers may at times need to load third-party NPM packages in Liferay DXP and consume them from the Liferay APIs Environment Liferay DXP 7.1 + Liferay Loader version 4.x Liferay DXP 7.2 Resolution As an example, we will use the minimal, zero-dependencies, NPM...

Why does it take so long to save a Web Content article?

legacy Troubleshooting

Issue When we try to Publish (save) a Web Content article it takes several minutes. Environment Liferay DXP 7.2 Resolution By default when a Web Content article is saved within Liferay DXP 7.2 all versions of the article are indexed alongside the latest version. If an article has been...

Language priority when a page is displayed

legacy

Issue Which localization is being used when a page is displayed? Environment Liferay Portal DXP 7.0+ Resolution The language of a page can be determined by 3 factors: the page URL (whether there is a language id) GUEST_LANGUAGE_ID cookie jsessionid cookie (session variables) If we are...

Pagination not working in 7.2 Fix Pack 5

legacy Troubleshooting

Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5 Resolution This behavior is caused by a regression bug introduced...

How to delete the old data from Audit?

legacy

Issue How to delete the old data from Audit? Environment Liferay DXP 7.0 Resolution Please note: The following information involves customizations that are beyond the scope of Liferay Support. Please exercise appropriate discretion in the use of this information to choose or to...

How to make the image as clickable with the link in fragments?

legacy How To

Issue How to make the image as clickable with the link in fragments? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of Liferay Support. Please exercise appropriate...

On slow networks, the browser's console throws "A require() call has failed but no failure handler was provided" at frontend-js-spa-web@/liferay/init.es

legacy Troubleshooting

Issue Administrators may run their Liferay DEV instances on slow networks due to different reasons. In those cases, several issues will be observed: - Buttons unresponsive - Forms not showing data from the database - No pop-ups appearing etc .... The browser's console will print some...

"Version specific upgrade task must return function" error when running gulp upgrade command

legacy Troubleshooting

Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11] 'upgrade' errored after 680 μs [18:20:11] Error in plugin...

In Select File modal window, when clicking on the SITES breadcrumb link, I see sites that I am not a member of

legacy

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on it, I can see also sites that I don't belong to. Environment DXP...

In Select File modal window, when clicking on the SITES breadcrumb link, the Global site is not listed

legacy How To

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on it, I cannot see the Global site, so I can select a document from...

Web Contents still appear after updating Display Date to a future time

legacy How To

Issue 1. Create a Web Content with a future display date 2. Add an Asset Publisher in the home page 3. The Web Content does not appear in the list (as expected) 4. Create another Web Content and publish 5. The Web Content appears in the list (as expected) 6. Change this last Web...

Can not associate an User Segment to a Content set

legacy Troubleshooting

Issue In Site management > Content & Data > Collections > Add a new manual selection > Add a new personalized variation, it is not possible to select a User segment from the list after changing the number of entries per page at the bottom left of the popup window. Environment Liferay DXP...

After 7.0 > 7.1 or 7.2 theme upgrade, the menu to edit web contents will no longer be available

legacy Troubleshooting

Issue After upgrading to DXP 7.1 or 7.2 a 7.0 DXP theme created with the Liferay Theme Generator according to e.g. this tutorial: Upgrading Your Theme from Liferay Portal 7.0 to 7.2, the Web Content Display widget showing a piece of web content will no longer have the menu options to...

How to Modify Home Folder permissions

legacy Troubleshooting

Issue Guests who don't have view permissions for the Home Folder cannot view any Web Content when the Article view permissions check enabled option is checked. Environment Liferay 7.1+ Resolution The Home folder permissions can be modified with the following steps: Navigate to Site...

How to identify the version of Clay under DXP?

legacy How To

Issue As a developer, I would like to identify the exact version of Clay on the specific DXP version (and patch level) which is currently running. Environment DXP 7.1 Resolution Please go to Control Panel -> System Settings -> Javascript Loader and enable the option Explain module...

How to check Bootstrap version under DXP?

legacy How To

Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console Insert the following line to console...

Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61

legacy Troubleshooting

Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay DXP 7.0+ Resolution Upgrade to Google Chrome v. 83.0.4103.97+ , content:...

Unable to expand accordion panels for OAuth2 due to "Uncaught TypeError: Cannot read property 'querySelectorAll' of null"

legacy Troubleshooting

Issue While trying to expand the accordion sections of "Scopes" for the OAuth2 Administration tab in Control Panel, customers may face the inability to do so as well as the below error in the browser's console: Uncaught TypeError: Cannot read property 'querySelectorAll' of null at...

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