Unable to remove /web/guest from a few selected pages.

legacy Troubleshooting

Issue By following the article: How to remove unnecessary parts from the URL / shorten URL / make URL friendlier, the /web/guest is removed from the URL. However, for a few pages, the /web/guest still persists. Environment Liferay DXP 7.2 Resolution When the pages are linked through the...

What is the default jquery version used in Liferay?

legacy How To

Issue How can we find the default jQuery version used in Liferay? Environment Liferay DXP 7.0+ Resolution The best way to check the jQuery version is by executing the bellow commands when the Liferay Portal is running: Executing in browser console jQuery.fn.jquery Executing in browser...

The forms will not get submitted if the webcontent is embedded in theme

legacy Troubleshooting

Issue When a Web Content Display(WCD) is embedded in the theme header and a web content article is added in that WCD from the existing portal. Due to this, the existing forms will not get submitted because the ID & Portlet Name of selected web content gets attached to every other form....

Publish two different Contents by creating only one Web Content

legacy How To

Issue How to display two different types of content through the same web content? Environment Liferay DXP 7.2 Resolution It is possible to use the same Web Content on different pages using the different layout/template. Please refer the below example for the same: a) Create a Structure...

Pagination and expand/collapse not working for 'Documents and Media' on Internet Explorer 11

legacy Troubleshooting

Issue In "Documents and Media" portlet the pagination and expand/collapse are not working while previewing documents in the Internet Explorer browser, whereas it works absolutely fine with other browsers Environment Liferay DXP 7.2 GA 1 Resolution The above-observed behavior is a known...

HTML editor is not displaying in Web Content

legacy Troubleshooting

Issue While creating a structure, when you select a field as HTML and create web content using the same structure, the field is not displaying as an HTML editor. Environment Liferay DXP 7.0 Resolution The reason behind it is not displaying as an HTML editor is because Liferay by default...

Web Contents are not Displaying

legacy Troubleshooting

Issue If there is another Liferay server that is in sync with the other environment database. Now the Web Content is not displayed in the new server. Environment Liferay DXP 7.0 Resolution Reindexing is required to display Web Content. Below steps can be followed for the same: 1) Go to...

Primefaces: commandButton ajax="false" will not work with p:dataExporter and p:fileDownload

legacy Troubleshooting

Issue When using the Primefaces <p:commandButton ajax="false" /> with p:dataExporter and p:fileDownload, the page will not render properly, there will be visual issues. Environment Liferay DXP 7.0+ Resolution When using p:dataExporter and p:fileDownload in portlets, it is a best practice...

Soy taglib for ColorPicker no longer works as of 7.1 with fix pack dxp-13-7110

legacy How To

Issue From 7.1 with fix pack dxp-13-7110+ , using Soy taglib to create a ColorPicker, similar to this: <%@page import="java.util.HashMap"%> <%@page import="java.util.Map"%> <%@ include file="/init.jsp" %> <%@ taglib uri="http://liferay.com/tld/soy" prefix="soy" %> <p>...

Script loading issue is occurring in the sub versions of Internet Explorer 11 browser

legacy Troubleshooting

Issue The script loading issue is occurring in some systems but using the same Internet Explorer 11 subversions, its working fine in other systems. Environment Liferay DXP 7.2 Resolution Removing some of the third party scripts [For example, nicescroll.js] resolves the script loading...

Navigation

is shown on all DXP pages

legacy How To

Issue Liferay DXP HTML source will contain the below snippet on all portal pages: <nav class="quick-access-nav" id="vseg_quickAccessNav"> <h1 class="hide-accessible">Navigation</h1> <ul> <li> <a href="#main-content">Skip to Content</a> </li> </ul>...

aui_deprecated.css cannot be loaded when switching to RTL languages

legacy Troubleshooting

Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar to this (Chrome): Refused to apply style from...

Audience Targeting version 2.2.0 cannot be deployed to my Liferay DXP 7.0 environment

legacy Troubleshooting

Issue Deployment of Audience Targeting version 2.2.0 fails in my Liferay DXP 7.0 environment Environment Liferay DXP 7.0 with fix pack DE-59 or lower installed Resolution Audience Targeting version 2.2.0 requires fix pack DE-60 or higher Once DE-60 has been installed, Audience Targeting...

Canonical tags are not language specific

legacy

Issue I start Liferay I create a new site with a new page I sign out I navigate to the newly created page and inspect the HTML: <link href="http://localhost:8080/sitename" rel="canonical"> I switch to another language (eg: German) by navigating to http://localhost:8080/de/sitename I...

How to hide the Product Menu for non-admin users?

legacy How To

Issue In Liferay DXP 7.0 and 7.1, there may be the requirement to hide the Product Menu (along with the icon to open it) to certain roles (for example, regular/non-admin, site users): Environment Liferay 7.0 DXP Liferay 7.1 DXP Resolution Liferay DXP does not provide a way to achieve the...

Unable to select required Display Page

legacy Troubleshooting

Issue How can I make a Public or Private Page a Display Page? I cannot select a specific Display Page for Web Content The Display Page I want to use is grayed out / ghosted Images to demonstrate from Web Content UI Having pressed Choose, we find the Done button is not clickable for the...

Multi Language friendly URL keyword conflict

legacy

Issue While updating Multi-Language friendly URL for the Hindi language as "/hi_IN" for the new page below error is observed: "Please enter a friendly URL that does not conflict with the keyword /hi. " Environment Liferay 6.2 Resolution This is intended behavior of Liferay, as, this is...

Cannot build a theme created with blade: Sass::SyntaxError: Invalid CSS after "...nput-margin-x: "

legacy Troubleshooting

Issue When creating a theme in the latest Developer Studio, the build fails with Sass::SyntaxError: Invalid CSS after "...nput-margin-x: ": expected expression (e.g. 1px, bold), was "!default;" Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Either use the latest Blade, IDE, or...

Asset Publisher Widget cannot display more than 200 items per page

legacy How To

Issue Configure an Asset Publisher to show a Number of Items to Display greater than 200, for example, 300. The Asset Publisher only shows 200 items. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution Until Liferay DXP 7.3 Fix Pack 1: This is an expected limitation given by the...

Script loading issues in some of the Internet Explorer 11 sub versions

legacy Troubleshooting

Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its working fine in another system. Error: "Website is not responding due to a...

Some content not visible in documents and media, but visible on DDL

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Some content is not displayed in documents and media Document and media...

Site Administrator cannot add a Basic Web Content - DXP 7.0

Issue As a Site Administrator when I go to Content and click on the "+" button to add a basic web content, the basic web content option does not appear. Environment Liferay DXP 7.0 Resolution As an Administrator, if you go to Web Content and click on the 3 dots on the upper right and...

Double quotes in CKEditor source view are converted to " upon publishing the content

legacy Troubleshooting

Issue In a web content having an HTML field, after inserting this HTML in the source view: <video id="vid1" class="video-js vjs-default-skin" controls width="100%" height="480" data-setup='{ "techOrder": ["youtube"], "sources": [{ "type": "video/youtube", "src":...

Publication of a scheduled web content is delayed by 15 minutes - DXP 7.1+

Issue When I schedule web content to be published a few minutes in the future, the publication does not occur and is delayed for up to 15 minutes. Environment Liferay DXP 7.1+ Resolution The web content scheduled for a few minutes in the future will not be published, unless you change...

Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration

legacy Troubleshooting

Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue disappears after setting javascript.single.page.application.enabled=false in the...

Is it possible to change the page title displayed on the browser tab?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The page title displayed...

Applying Workflow on Content Pages

legacy

Issue As an administrator, I would like to apply the workflow feature on content pages. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution The feature of workflow is not applicable to content pages, as being a limitation of the product. The actual behavior may look like it is...

Custom portlet on DXP 7.2 triggers error 'TypeError: Liferay.Loader.addModule is not a function'

legacy Troubleshooting

Issue As a developer, I would like to use function addModule in my custom portlet on DXP 7.2 the same way I did in case of 7.1 as well. However, after deploy the following errors are shown in browser console: TypeError: Liferay.Loader.addModule is not a function and Error: The following...

Deleting background tasks (such as LAR exports)

legacy How To

Issue As an administrator, I would like to clean up the environment - therefore retrieve free space - by deleting previous exports which are no longer needed. Environment Liferay DXP 7.1 Resolution Resolution A) - A method to delete previous exports on the UI Log in as admin At the...

Set Web Content to use CKEditor instead of Alloy Editor

legacy How To

Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by setting the following property in your portal-ext.properties file:...

Upgrading from Portal 6.2 to DXP 7.1 may fail for the Knowledge Base plugin

legacy Troubleshooting

Issue When trying to upgrade the Knowledge Base plugin as part of upgrading from Liferay Portal 6.2 to Liferay DXP 7.1, an error like this may appear with: upgrade:execute com.liferay.knowledge.base.service INFO - Upgrading...

Control Menu is shown without styles

legacy Troubleshooting

Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next problematic navigation. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The...

Users unable to see scheduled content

legacy Troubleshooting

Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below) 2. User B is logged in and only sees the 'Approved' content (below) Environment DXP 7.2 DXP 7.1 Resolution Use the Filter and Order drop-down...

Unable to create a Web Content with size more than 256KB.

legacy Troubleshooting

Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3 Please add the below property in portal-ext.properties to create...

404 warning with relation to apple-touch-icon images

legacy

Issue There are several WARN messages in the logs related to apple-touch-icon PNG files. 2019-09-05 07:11:51.801 WARN [http-nio-8080-exec-10][code_jsp:178] {code="404", msg="/apple-touch-icon-precomposed.png", uri=/apple-touch-icon-precomposed.png} 2019-09-05 07:11:51.801 WARN ...

Searchable toggle is not working in web contents

legacy

Issue If I create a web content and turn the 'Searchable' switch off, it's still shown in my search results Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As an administrator, you can search for web contents in two different ways: You can search...

CKEditor update on Liferay 6.2

legacy

Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment Liferay Portal 6.2 Resolution As the Support Service for Liferay 6.2 is in the limited...

How to apply Font Awesome in a custom theme

legacy How To

Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v 7.1 -b maven -p com.liferay.docs.theme -c Theme theme 2) Add...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that intends to resolve a UI issue, you are observing the same behavior or...

What does the "Expired" filter do in Web Content?

legacy

Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired" filter and its design. Environment Liferay DXP 7.0, 7.1, 7.2...

Change the Sitemap format in Liferay DXP

legacy How To

Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead? <sitemapindex> <sitemap>...

How to hide the title of a portlet on DXP

legacy How To

Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if the title is set with an empty value, the portal automatically replaces...

Can I change the default Control Menu position to closed?

legacy How To

Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations present to change the default Control Menu position. However, it is...

Change of context between themes is not working as expected

legacy Troubleshooting

Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be loaded again, what gives Liferay a big boost in terms of load. This is the...

How can I create custom form rules?

legacy

Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this In Liferay DXP 7.1 Datasheet, Under Forms and Workflows --> Conditional...

Published web contents are not visible to users - DXP 7.1 - 7.4

Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web contents and the web content folder they are in must have the "VIEW"...

Web content is not shown with the ADT in Asset Publisher

legacy

Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc, it's shown in the default view Why isn't it displayed in the set ADT? Environment...

Resources Importer runs twice and will not update all structures and templates

legacy Troubleshooting

Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task (https://github.com/liferay/liferay-js-themes-toolkit/blob/master/packages/liferay-theme-tasks/tasks/build.js)...

About Friendly URLs for Web Content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I try to access the web content using the "Friendly URL" set when...

Scheduled web content is not published on time - DXP 7.0

Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check Interval properties for checking and expiring Web Content articles. The first is...

Unable to select other sites as scope in the Asset Publisher's configuration

legacy Troubleshooting

Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution You won't see other sites in the scope that you are not a site administrator...

Cannot import .LAR due to missing languages

legacy Troubleshooting

Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Go to Control Panel -> Configuration -> Instance Settings ->...

AlloyEditor / CKEditor will not allow tags to surround other heading tags

legacy Troubleshooting

Issue AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab: <a class="test" href="web"> <h1><span>This is a test header <img alt="test"...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I do not receive notifications when content is updated I do not receive...

Version Limits for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a limit to the number of versions of web content? Environment...

How to access a custom navigation menu in theme

legacy How To

Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav can be accessed in the theme (as navItems in init.ftl), so I wonder if...

When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version

legacy

Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were in 6.2. Observed: Portlet ID: #portlet_58 Portlet Classes: .portlet-login...

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2 Resolution Specifying a webpage icon for web clip would look and behave in a way...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL. This means that each URL could potentially point to many different languages. For...

When is scheduled Web Content added to the index?

legacy

Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay Portal EE Resolution Web Content articles will be added to the index upon creation so that...

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