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Audit entries stopped being shown or generated

Issue We have recently upgraded to a new Update version, and we noticed that the Audit tool is not working or not displaying the most up to date information, showing last updates as 'x days ago', around the time when we...

Email Notification of Web Content

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check user status in Database

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Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and...

Installation of OSGI Modules are skipped during hotfix installation on 7.2 SP6 Bundle

legacy Troubleshooting

Issue It has been reported that when installing a hotfix on an SP-6 bundle, whether it has been upgraded to Fix Pack 18 or not, users encounter a message similar to the one below, which states that certain modules will...

Patching Tool 'support-info' command

legacy Troubleshooting

Issue Trying to run the 'support-info' command using the patching tool, but nothing happens. But there is no output, and there is no error. How can users find out about modules? Environment Liferay DXP Patching...

SessionTracker in clustered environment

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Issue Session Tracker cannot be used to track visited paths among cluster nodes. Environment Clustered environment with two or more nodes. Resolution Session Tracker doesn't support tracking visited paths when...

How to build a SOAP JAX-WS (Java API for XML Web Services) client using the Liferay infrastructure.

legacy How To

Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance....

Unexpected operator and Bad substitution errors executing the patching-tool

legacy Troubleshooting

Issue When you try to execute the patching-tool, the following errors show up: $ sh ./patching-tool.sh patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [:...

macro buildChildrenNavItems not found after an upgrade to 7.3

legacy Troubleshooting

Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems...

Unable to create role with edit/update/delete permissions on all widget's application display templates

legacy Troubleshooting

Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be...

SightRoll specifications when a user is removed from the site

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Memory information displayed on the server management resource screen

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Password reset notification emails may be sent to different email addresses

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...

Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'

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Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called....

Assign User to Account

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Issue Not able to select the created User to be assigned to an Account. Environment Liferay DXP 7.4 Commerce 4.0 Resolution Users for Accounts can only be created within the Account Users interface. A...

The birthday is reset to {01/01/1970} on LDAP import

legacy Troubleshooting

Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...

How to switch between modal and full screen display of the login screen

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...

Authority to edit notices

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is it safe to delete the standard automatically generated roles?

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check users who have turned on "Receive change notifications" in Asset Publisher

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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