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Activating Liferay Commerce Enterprise Starting with Liferay DXP/Portal 7.3, Commerce ships with all Liferay bundles and Docker containers and doesn't require a separate installation. However, the...

Portal has upgraded successfully and NullPointerException is thrown with the server startup

legacy Troubleshooting

Issue Successfully upgraded the Liferay portal from 6.2EE to DXP 7.1 GA but the server is not started and thrown the NPE Null pointer Exception: 2019-09-13 01:11:59.750 ERROR [http-nio-8080-exec-1][MainServlet:1225]...

How to resolve deployment issues following the installation of Fix Pack DXP-12 for Liferay DXP 7.1

legacy Troubleshooting

Issue Please bear in mind that special considerations should be taken after applying the Fix Pack 12 (DXP-12). After the installation of DXP-12, it has been reported that deployment errors related to several core...

After upgrading to Liferay 7.1+, guest users cannot see some web contents

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...

Work folder under Liferay Home

legacy

Issue After upgrading to Liferay DXP we noticed that a work folder is created in {Liferay_Home}, in addition to {Tomcat_Home}/work directory. Is this the normal behaviour? Environment Liferay DXP 7.0 Liferay...

Failed upgrade process for module com.liferay.dynamic.data.mapping.service - Nested exception: Content is not allowed in prolog.

legacy Troubleshooting

Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service ...

APR library not found

legacy Troubleshooting

Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal...

Deleting users using UserLocalServiceUtil.deleteUser(user) gets slow

legacy Troubleshooting

Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after...

How to resolve when basic configuration portal properties are not read during startup

legacy Troubleshooting

Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.* properties) do not take effect and...

How to know if your UDP Multicast communication is working

legacy Troubleshooting

Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances. Changes have not been replicated from one node to another. Environment...

Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process

legacy Troubleshooting

Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...

6.2 to 7.1 Oracle 12 Database Upgrade Results in Web Content with Custom Structures and Templates to have Missing Content

legacy Troubleshooting

Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom...

Slow Performance or OutOfMemory errors due to StripFilter

legacy Troubleshooting

Issue The StripFilter in Liferay DXP removes blank lines from Javascript, CSS, and other files. While this can result in slightly faster load times for dial-up users, it can also result in a big...

Setting Site Member Role Permissions

legacy How To

Issue How can I change/edit permissions for a Site Member Role? Environment Liferay 7.0 Liferay 7.1 Resolution Permissions for the Site Member Role can be found at: Control Panel > Users > Roles > Site Roles Tab >...

Users Not Appearing in Control Panel After Upgrading Liferay Version

legacy Troubleshooting

Issue Users are not appearing in the Control Panel > Users > Users and Organizations section after upgrading to a newer Liferay version. Environment Liferay DXP 7.0, 7.1 Resolution 1. Remove...

Migrating to Liferay DXP: Best Practices, High Level Approach, and Strategy

legacy How To

This paper is to help organizations assess their own resources at-hand and come up with a plan for their migration project. It contains a questionnaire to guide customers in developing their migration plans, such as...

Duplicate Logging in Upgrade to DXP 7.1

legacy Troubleshooting

Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying...

"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?

legacy Troubleshooting

Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The...

Benchmark Study of Liferay Digital Enterprise 7.0

legacy

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.0 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the...

How to Upgrade to Liferay DXP from Liferay 6.X

legacy

This whitepaper aims to set a framework for Liferay’s recommended upgrade path for your organization. A major technology upgrade is an endeavor requiring a deep analysis of your business requirements, careful planning,...

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