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Web page redirection after session expiration

Issue I have two separate sites in my Liferay DXP environment, and I want to understand how to configure web page redirection after a user's session expires. Environment Liferay DXP 7.1 Resolution If you...

How to update jackson-databind library

legacy Troubleshooting

Issue For security reasons we need to update the jackson-databind library from version 2.13.2.2 to 2.13.4.1 How do I update the jackson-databind library in Liferay DXP? Security vulnerabilities in jackson-databind...

user is unable to disable the 'Password Changed Notification' and 'Password Reset Notification'

legacy

Issue User is able to disable the 'Account Created Notification'. However, there are no options for turning off the 'Password Changed Notification' and 'Password Reset Notification' notifications. Environment...

Audit entries stopped being shown or generated

legacy Troubleshooting

Issue We have recently upgraded to a new Update version, and we noticed that the Audit tool is not working or not displaying the most up to date information, showing last updates as 'x days ago', around the time when we...

Can I allow some users to solely authenticate via a SAML, while the remaining users authenticate with their Liferay password?

legacy How To

Issue This article describes a use case where it may be desirable to allow some users to authenticate through a SAML Identity Provider (IdP) only, while other users authenticate with their Liferay credentials in the Login...

Address and Phone Edit: Address type is always showing Billing and Phone as FAX

legacy Troubleshooting

Issue Organization address type is always showing Billing and Phone as FAX, rather than selected one. 2023-05-15 04:29:50.768 ERROR [http-nio-8080-exec-3][BeanPropertiesImpl:345] null jodd.bean.BeanException: Simple...

Maximum Number of Organizations that can be created in one Liferay instance

legacy

Issue We would like to know the maximum number of Organizations that can be created in one Liferay instance. Could you please let us know if there is a limit to this? Environment DXP 7.0+ Resolution There is no...

Issue with the email template when notifying a new account creation regarding [$PASSWORD_SETUP_URL$] variable

legacy Troubleshooting

Issue The issue happens after the notification of a new account creation within Liferay, when the new user checks the email it inconsistently displays the link to update the account in this way:...

What does "archived" user notification mean?

legacy

Issue At System Settings/User Notifications there are some settings related to user notifications, more precisely to so-called "archived" user notification events (see attached screenshot) But it is not clear what this...

Liferay imports from Active Directory fails with exception LDAP: error code 53 - 00002016: SvcErr: DSID-031A12B1, problem 5003 (WILL_NOT_PERFORM)

legacy Troubleshooting

Issue You are experiencing a failure to import from Active Directory with the following exception: com.liferay.portal.kernel.log.LogSanitizerException: javax.naming.OperationNotSupportedException: [LDAP: error code 53 -...

Blank screen is seen after password reset

legacy Troubleshooting

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...

AssetEntryQuery returns empty results for the className User

legacy Troubleshooting

Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...

Disallow strangers to create accounts

legacy How To

Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...

Difference between User_ loginDate and lastLoginDate

legacy

Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # #...

How to recover patching-backup.zip

legacy Troubleshooting

Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a...

Stylebooks with Accent or Special Characters in Title Fail to Export

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...

Is it possible to set the left-side flyout Menu in Liferay DXP 7.3?

legacy How To

Issue Starting from DXP 7.3, the Control Panel is accessible via the waffle Applications Menu replacing the left-side flyout Menu. Is there any setting that will allow me to bring back the traditional DXP 7.2...

Patching tool fails

legacy Troubleshooting

Issue Patching tool commands fail with below error even when a new hotfix is placed inside patches folder: "The command has failed. Please see the log for details." Environment Liferay DXP 7.0 Liferay DXP 7.1...

Resolve NPE / NullPointerException from FreeMarker template

legacy Troubleshooting

Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method...

The Liferay Server Cannot Start Up After Installing a Hotfix

legacy Troubleshooting

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException...

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