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Unable to cast String to Long error during upgrade

Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...

How to Remove Owner Role Permissions?

legacy

Issue We have users who had Site Admin role on one of their Sites and created a Page/Asset. After we revoked their Admin role (but not the Site Membership, so they can still access the Site), they continue to have...

How to set two Liferays as separate SAML and IdP servers?

legacy How To

Issue How to set two Liferays as separate SAML and IdP servers? Environment Liferay DXP Quarterly Release Resolution Configure and setup first bundle: Add portlet.session.replicate.enabled=true to...

"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping

legacy Troubleshooting

Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...

Should LDAP verify that user images exist in the Document Library?

legacy

Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...

ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database

legacy Troubleshooting

Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO [main][UpgradeProcess:145] Failed upgrade process...

Unable to sync callable error during upgrade

legacy Troubleshooting

Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null at...

Is there a Headless API to retrieve a User Profile Image?

legacy

Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...

Illegal mix of collations during upgrade process

legacy Troubleshooting

Issue You might encounter the following error or similar during the upgrade process if your database's collation differs from the collation of the tables: com.liferay.portal.kernel.upgrade.UpgradeException:...

Installing hotfix on weblogic server

legacy How To

Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check...

Users can't see all of their own roles when they make a my-user-account headless API call

legacy Troubleshooting

Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...

'Invocation of 'addApplication' failed' after upgrading

legacy Troubleshooting

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...

Error when deserializing a session

legacy Troubleshooting

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...

Auto Upgrade in DXP 7.3 and Above

legacy How To

Issue Starting from Liferay 7.3, new upgrades for modules won't run automatically on startup by default. Resolution The following options are available to run the upgrades we may include in fix/service packs:...

Upgrade from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1 fails

legacy Troubleshooting

Issue When running the DB upgrade process from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1, it fails due to Duplicate column name 'defaultVirtualHost':...

Warnings get thrown while attempting to upgrade Lock_ table

legacy Troubleshooting

Issue Several warnings get thrown, while the migration tool is trying to upgrade Lock_ table. WARN [main][UpgradeProcess:446] Attempting to upgrade table Lock_ by recreating the table due to: You have an...

UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries

legacy Troubleshooting

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Violation of PRIMARY KEY constraint on startup after DB upgrade

legacy Troubleshooting

Issue After successfully upgrading your DB with the db-upgrade tool you might face a similar error to the following one on fresh startup:...

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