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Liferay DXP 7.1 Upgrade Performance Benchmark
The Liferay Support and Liferay Engineering tuned Liferay 6.2 EE databases for upgrade and tested upgrading them to Liferay DXP 7.1. Databases from several vendors were tested. This whitepaper describes the test...
After upgrading to Liferay 7.1+, guest users cannot see some web contents
Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...
Failed upgrade process for module com.liferay.dynamic.data.mapping.service - Nested exception: Content is not allowed in prolog.
Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service ...
Migrating to Liferay DXP: Best Practices, High Level Approach, and Strategy
This paper is to help organizations assess their own resources at-hand and come up with a plan for their migration project. It contains a questionnaire to guide customers in developing their migration plans, such as...
Duplicate Logging in Upgrade to DXP 7.1
Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying...
Upgrade Tool Uses Wrong Version of Tomcat
Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the...
I would like to upgrade my portlets to Liferay DXP but can not find where XML Descriptors have been moved to
Issue Upgrading from Liferay 6.2 to Liferay 7.0+ is a significant process. One of the changes implemented is the use of OSGi components. Several XML Descriptors have been converted to OSGi services. Environment...
Updating to Liferay DXP 7.2 SP1 / Fix Pack 2 (or Above) from Liferay DXP 7.2 GA1 or Fix Pack 1
Issue When migrating from 7.2 GA1 or Fix Pack 1 to Liferay DXP 7.2 Fix Pack 2 (ie: SP1) or above, you will be required to run the upgrade tool after installing the patch. The reason for this is, SP1 and FP2 have...
Taking Thread Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Upgrading from Liferay DXP 7.1 to 7.2
This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.1 to 7.2. It contains an upgrade checklist, the upgrade steps, and what to do after a successful...
Blogs Image Properties Moved to OSGi Config
Issue After installing 7.2 fix pack 1 the blogs.image.max size and blogs.image.extentions settings do not persist. Resolution The blogs.image. portal properties have been modularized and need to be set in the Control...
How to resolve deployment issues following the installation of Fix Pack DXP-12 for Liferay DXP 7.1
Issue Please bear in mind that special considerations should be taken after applying the Fix Pack 12 (DXP-12). After the installation of DXP-12, it has been reported that deployment errors related to several core...
High Priority Issue Checklist
This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...
Before Opening an Upgrade Ticket
The following article outlines a short checklist of questions to ask and steps to take before opening an upgrade ticket. By taking a moment to go through this checklist before opening a request, you are ensuring the...
User's group membership not updating with LDAP after upgrading to Liferay Portal 6.0 EE SP2
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the...
Issues Encountered with Upgrades to Liferay Portal EE Versions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...
Deleting users using UserLocalServiceUtil.deleteUser(user) gets slow
Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after...
How to know if your UDP Multicast communication is working
Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances.  Changes have not been replicated from one node to another.   Environment...
Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process
Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...
APR library not found
Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal...
Users Not Appearing in Control Panel After Upgrading Liferay Version
Issue Users are not appearing in the Control Panel > Users > Users and Organizations section after upgrading to a newer Liferay version. Environment Liferay DXP 7.0, 7.1 Resolution 1. Remove...
How to resolve when basic configuration portal properties are not read during startup
Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.*  properties) do not take effect and...
6.2 to 7.1 Oracle 12 Database Upgrade Results in Web Content with Custom Structures and Templates to have Missing Content
Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom...
"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?
Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The...
How to Upgrade to Liferay DXP from Liferay 6.X
This whitepaper aims to set a framework for Liferay’s recommended upgrade path for your organization. A major technology upgrade is an endeavor requiring a deep analysis of your business requirements, careful planning,...
Upgrading from Liferay DXP 7.0 to 7.1
This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.0 to 7.1. It contains an upgrade checklist, the upgrade steps, and what to do after a successful upgrade. The paper is available...
Taking Heap Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Permissions Are Not Working Post-Upgrade
After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other...
LDAP settings and upgrading from 5.2.x to 6.x
This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not...
Backslashes in Screen Name Are No Longer Valid After Upgrading to Liferay Portal 6.2
After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name....
[Upgrade] Handling Quartz Data during Liferay Portal Upgrades
Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs,...
Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42
This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix...
Internal Server Error after Upgrade
A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not...
SQL Exception Warnings Appear During DXP Upgrade Indicating 'Fallback to recreating the table'
This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN...
Fix Pack and Hotfix installation order on Liferay Portal EE
The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11...
Upgrading to Liferay Portal 6.0 EE SP1
When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your...
Checklist for Upgrading to Liferay DXP
Upgrading to Liferay DXP (7.0, 7.1, 7.2, or 7.3) is a major project and requires careful planning, testing and execution in order to be successful. However, Liferay DXP and DXP Cloud...
パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。
, knowledgeArticleType: howTo, legacy: true, name: パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 134686, title:...
DXP 7.3 Upgrade Reference Guide
An upgrade to Liferay DXP 7.3 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team...