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Issue I am trying to configure Open Graph based on the following article: Configuring Open Graph but the functionality is not available in our environment. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Open Graph is...

Assign bulk users to an organization/user group/site

legacy How To

Issue I'd like to add many users at once to an organization/user group. How to do it? Environment Liferay DXP 7.2 Resolution Currently it is not possible to assign bulk users to an organization or user group from...

How to install Liferay Connector SAML 2.0 without need to restart in a Docker Container for Kubernetes usage

legacy How To

Issue I have a docker image in Kubernetes with Liferay installed. I'd like to deploy the SAML 2.0 connector plugin without the need to restart. Environment Liferay DXP 7.2 Resolution Copy the SAML 2.0 Connector...

Configuring Liferay's LDAP Settings to Import Users in DXP 7.3

legacy How To

This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI...

Cannot Request Users With long userid After Patching to DE-93

legacy Troubleshooting

Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser()); user =...

Checking the different fixes between two hotfixes

legacy How To

Issue We have two hotfixes and we would like to know the difference between them How can we check the common and different fixes within those hotfixes? Environment Liferay Portal 6.2 Liferay DXP 7.0+...

Exporting and Importing User Roles from One Environment to Another

legacy How To

Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...

Impersonation won't give you all the permissions set of the impersonated User

legacy

Issue If User A impersonates User B than User A might not be able to perform the same actions as User B was originally able to. For example, downloading certain documents or checking the previews. For...

Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"

legacy Troubleshooting

Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...

Make Recycle Bin available for regular users

legacy How To

Issue How to make Recycle Bin available for regular users? Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...

If a user is created under an organization, a user who does not have permission to change roles can control roles.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Range affected by IP address changes

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Password Reset Expiration Date

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...

How to enable simultaneous login from multiple sessions

legacy How To

Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...

Users with role Site Member cannot find other users in search results

legacy How To

Issue Users with role Site Member cannot find other users in search results. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is the expected behavior. For security reasons, by default...

Liferay Cloud cookies

legacy

Issue Description about the cookies used in Liferay Cloud platform and their services. Environment Liferay Cloud Resolution Google Analytics cookies: _gat: Numeric It is used to limit the percent request. Term: 1...

Admin is unable to Impersonate User with NoSuchGroupException

legacy Troubleshooting

Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...

Liferay sends email notification with port number next to website address

legacy Troubleshooting

Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...

"Problem with the configuration: Unknown release in folder ..." when patching the source code

legacy Troubleshooting

Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

How to successfully install Marketplace Apps when using Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...

Constraint (IX_228562AD) violated when LDAP import on startup is on

legacy Troubleshooting

Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...

How to restrict Users to add certain portlets to page

legacy Troubleshooting

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

When I edit a user's personal information, only English Prefixes are available

legacy

Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...

How do I remove the LCS Portlet from Liferay DXP?

legacy How To

Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove...

How to resolve "Couldn't find the portal-impl.jar" errors when patching 7.0 SP 12

legacy Troubleshooting

Issue When attempting to use the patching tool with a 7.0 Service Pack 12 bundle, the following configuration error is encountered: Problem with the configuration: Couldn't find the portal-impl.jar. Please check the...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Why does logging in with a new user create two '\home' entries in the database?

legacy How To

Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Method to diff two Liferay Fix Packs

legacy How To

Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2 DXP 7.1 DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...

Who is this Anonymous User?

legacy

Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...

Migrating the users from one portal to another

legacy How To

Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...

Record results from the lb command on Gogoshell

legacy How To

Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...

LDAP User Groups are not Importing in Liferay DXP 7.1

legacy Troubleshooting

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...

Deleting Global and Default Site

legacy How To

Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...

Disable Account Settings page for all users

legacy How To

Issue Question: Is it possible to disable Account Settings page for all users. Environment Liferay DXP 7.1+ Resolution Disabling the Account Settings page for all users can be achieved by defining permission for the default...

Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1

legacy Troubleshooting

Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...

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