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Preparing for an Upgrade Preparation and planning may be of little consequence for small, casual installations but is mandatory for large enterprise-level installations. Create a Back Up Always...

Liferayのアップデート

Official Documentation

Updating Liferay Liferay DXP 7.3 SP3+/Portal 7.4 GA1+ Update your Liferay installation with Bundle Releases. The latest features, security releases, as well as library updates are all delivered...

Kubernetesからのメトリクスの表示

Official Documentation

Viewing Metrics from Kubernetes It is important to track resource usage in the Kubernetes cluster. To view your resource usage, you must use a collector and an exporter. Before you can view...

AWSでLiferayを設定する

Official Documentation

Configuring Liferay in AWS Since Liferay installations hosted in AWS use Helm, you must configure and customize Liferay using the Helm CLI. You can write as many .yaml files as you need. To update...

内部管理サービスの構成

Official Documentation

Configuring Internally Managed Services Internally managed services are configured and managed within the chart. These services are defined using the dependencies property: dependencies: : ...

データベースの移行

Official Documentation

Migrating the Database For support, maintenance, or performance reasons, you may decide to migrate from the database you use to one of the other databases Liferay supports. Though the exact steps...

Docker のメンテナンスとトラブルシューティング

Official Documentation

Maintenance and Troubleshooting in Docker The Liferay Docker container has tools for maintenance and troubleshooting out-of-the-box. You can set various environment variables to modify settings...

Can't change user's password: Passwords may not be changed under the current password policy.

legacy Troubleshooting

Issue As an administrator, when trying to change a user's password the message "Error: Passwords may not be changed under the current password policy" is shown. Under certain circumstances the message...

Cannot start up server after applying a new patch

legacy Troubleshooting

Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main]...

Starting nodes concurrently can lead to incorrect module upgrades

legacy Troubleshooting

Issue Module functionality seems to fail after moving to a newer fixpack. After executing a system:check unsatisfied dependencies like the following appear: Component with ID 58 is unavailable due to missing...

Log4j warnings after upgrading to Fix Pack 15

legacy Troubleshooting

Issue After upgrading Liferay DXP 7.2 to Fix Pack 15, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...

Known Issue: "PermissionChecker not initialized" errors are observed and no pages are rendered following upgrade to 7.3

legacy Troubleshooting

Issue After upgrading from 7.0 to 7.3, when we start up our bundle for the first time the site does not render any pages (other than to show "powered by" on the home page) and the following error can be observed in...

How to get the groups associated to organizations using JSON Web Services

legacy How To

Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...

Liferay DXP Feature Comparison

legacy

Each version of Liferay improves on the features and functionality of previous versions. Since the release of Liferay Portal 6.2 EE, the Liferay platform has continued to evolve to...

Upgrading from Liferay DXP 7.1 to 7.2

legacy How To

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.1 to 7.2. It contains an upgrade checklist, the upgrade steps, and what to do after a successful...

Portal has upgraded successfully and NullPointerException is thrown with the server startup

legacy Troubleshooting

Issue Successfully upgraded the Liferay portal from 6.2EE to DXP 7.1 GA but the server is not started and thrown the NPE Null pointer Exception: 2019-09-13 01:11:59.750 ERROR [http-nio-8080-exec-1][MainServlet:1225]...

Different Browser Cache Behaviour on HTTPs Protocol in Google Chrome

legacy Troubleshooting

Issue Not all of the static requests are cached in Google Chrome, when you follow this documentation to set up HTTPs: Setting Up HTTPs on Tomcat Reproduction steps: Set up the portal as per attached...

Important Changes in Fix Pack Release Notes

legacy

Issue Some fix packs cannot be reverted or may have hard limits on which versions that the patch level can be reverted to. The reason why a rollback option is unavailable is due to database schema updates, plugin updates,...

Benchmark Study of Liferay DXP 7.2

legacy

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.2 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also...

Blogs Image Properties Moved to OSGi Config

legacy How To

Issue After installing 7.2 fix pack 1 the blogs.image.max size and blogs.image.extentions settings do not persist. Resolution The blogs.image. portal properties have been modularized and need to be set in the Control...

After upgrading to Liferay 7.1+, guest users cannot see some web contents

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...

Liferay Upgrades: Updating Custom Plugins

legacy How To

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port...

Internal Server Error after Upgrade

legacy Troubleshooting

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not...

Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42

legacy Troubleshooting

This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix...

Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error

legacy Troubleshooting

Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade Environment Below...

PATCH request is not working for custom fields

legacy Troubleshooting

Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input...

BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server

legacy Troubleshooting

Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the...

Cannot insert the value NULL into column 'classNameId'

legacy Troubleshooting

Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the...

Does the Admin user have to be active to upgrade Liferay?

legacy

Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess

legacy Troubleshooting

Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...

Error updating time zone definition - n.f.ical4j.model.TimeZoneUpdater

legacy Troubleshooting

Issue The following logging error is observed on a regular basis: n.f.ical4j.model.TimeZoneUpdater - Error updating timezone definition java.net.ConnectException: Connection timed out (Connection timed out) How...

Update database indexes

legacy How To

Issue You might face a requirement where you need to update your database indexes, such as during an upgrade process or a database migration process Environment Liferay DXP 7.0+ Resolution Up until Liferay DXP 7.3:...

"Portlet must not be null" error during upgrade

legacy Troubleshooting

Issue You might encounter an issue where you face an error during upgrade such as follows: 2023-03-29 08:09:14.891 ERROR [Framework Event Dispatcher: Equinox Container:...

スクリーン名について(Liferay DXP版）

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: スクリーン名について(Liferay DXP版）, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名について(Liferay DXP版）

Help Centerチケット添付用のパッチレベルファイルを取得する

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Help Centerチケット添付用のパッチレベルファイルを取得する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Help...

パッチングツール

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: パッチングツール, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: パッチングツール

Account Roles Are Not Visible After a LAR File Import

legacy Troubleshooting

Issue After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles Regular Roles and Site Roles from the...

Order by Last Login Date not Arranging Users in the Correct Order

legacy Troubleshooting

Issue In the Users & Organizations pane, when I sort users by last login date the users are not arranged in the correct order. Environment Liferay Quarterly Release Resolution In System Settings > Feature Flags...

Hotfix Currently not installed Won't be installed requires version 2025.q1

legacy Troubleshooting

Issue Trying to install a hotfix on a 2025.q1 version got an error showing : Currently not installed; Won't be installed: requires version 2025.q1.0-lts Environment Liferay DXP 2025.Q1 Resolution...

After upgrading to DXP 7.4 u92 I receive an unable to locate transaction executor error on server startup

legacy Troubleshooting

Issue I have an issue with deploying our custom built Java modules. I upgraded from DXP 7.4 update 81 to u92. After the upgrade, on server startup the deployment of the custom built modules behavior is inconsistent and...

Unable to cast String to Long error during upgrade

legacy Troubleshooting

Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...

How to Remove Owner Role Permissions?

legacy

Issue We have users who had Site Admin role on one of their Sites and created a Page/Asset. After we revoked their Admin role (but not the Site Membership, so they can still access the Site), they continue to have...

How to set two Liferays as separate SAML and IdP servers?

legacy How To

Issue How to set two Liferays as separate SAML and IdP servers? Environment Liferay DXP Quarterly Release Resolution Configure and setup first bundle: Add portlet.session.replicate.enabled=true to...

"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping

legacy Troubleshooting

Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...

Should LDAP verify that user images exist in the Document Library?

legacy

Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...

ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database

legacy Troubleshooting

Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO [main][UpgradeProcess:145] Failed upgrade process...

Unable to sync callable error during upgrade

legacy Troubleshooting

Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null at...

Is there a Headless API to retrieve a User Profile Image?

legacy

Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...

Illegal mix of collations during upgrade process

legacy Troubleshooting

Issue You might encounter the following error or similar during the upgrade process if your database's collation differs from the collation of the tables: com.liferay.portal.kernel.upgrade.UpgradeException:...

Installing hotfix on weblogic server

legacy How To

Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check...

Users can't see all of their own roles when they make a my-user-account headless API call

legacy Troubleshooting

Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...

'Invocation of 'addApplication' failed' after upgrading

legacy Troubleshooting

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...

Error when deserializing a session

legacy Troubleshooting

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...

Auto Upgrade in DXP 7.3 and Above

legacy How To

Issue Starting from Liferay 7.3, new upgrades for modules won't run automatically on startup by default. Resolution The following options are available to run the upgrades we may include in fix/service packs:...

Upgrade from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1 fails

legacy Troubleshooting

Issue When running the DB upgrade process from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1, it fails due to Duplicate column name 'defaultVirtualHost':...

Warnings get thrown while attempting to upgrade Lock_ table

legacy Troubleshooting

Issue Several warnings get thrown, while the migration tool is trying to upgrade Lock_ table. WARN [main][UpgradeProcess:446] Attempting to upgrade table Lock_ by recreating the table due to: You have an...

UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries

legacy Troubleshooting

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Violation of PRIMARY KEY constraint on startup after DB upgrade

legacy Troubleshooting

Issue After successfully upgrading your DB with the db-upgrade tool you might face a similar error to the following one on fresh startup:...

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