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Users can't see all of their own roles when they make a my-user-account headless API call

Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...

Can't change user's password: Passwords may not be changed under the current password policy.

legacy Troubleshooting

Issue As an administrator, when trying to change a user's password the message "Error: Passwords may not be changed under the current password policy" is shown. Under certain circumstances the message...

Cannot start up server after applying a new patch

legacy Troubleshooting

Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main]...

How to get the groups associated to organizations using JSON Web Services

legacy How To

Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...

Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry

legacy Troubleshooting

Issue The following error is thrown while upgrading a DXP 7.3 instance:...

"invalid keyLength value" error in console at the time of login post upgrade from Liferay 6.1 to DXP 7.1

legacy Troubleshooting

Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147]...

'Invocation of 'addApplication' failed' after upgrading

legacy Troubleshooting

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...

Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Violation of PRIMARY KEY constraint on startup after DB upgrade

legacy Troubleshooting

Issue After successfully upgrading your DB with the db-upgrade tool you might face a similar error to the following one on fresh startup:...

Warnings get thrown while attempting to upgrade Lock_ table

legacy Troubleshooting

Issue Several warnings get thrown, while the migration tool is trying to upgrade Lock_ table. WARN [main][UpgradeProcess:446] Attempting to upgrade table Lock_ by recreating the table due to: You have an...

Upgrade from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1 fails

legacy Troubleshooting

Issue When running the DB upgrade process from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1, it fails due to Duplicate column name 'defaultVirtualHost':...

Groovy Script for deleting users from the database

legacy How To

Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API....

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...

ORA-01408 exception when upgrading custom Service Builder module

legacy Troubleshooting

Issue Running g! upgrade:check it turns out that a component was not migrated successfully, the output is for example: There is an upgrade process available for ServiceBuilder.service from 0.0.0 to 1.0.0 Upon...

Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error

legacy Troubleshooting

Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment....

Important Changes in Fix Pack Release Notes

legacy

Issue Some fix packs cannot be reverted or may have hard limits on which versions that the patch level can be reverted to. The reason why a rollback option is unavailable is due to database schema updates, plugin updates,...

Different Browser Cache Behaviour on HTTPs Protocol in Google Chrome

legacy Troubleshooting

Issue Not all of the static requests are cached in Google Chrome, when you follow this documentation to set up HTTPs: Setting Up HTTPs on Tomcat Reproduction steps: Set up the portal as per attached...

Upgrading from Liferay DXP 7.1 to 7.2

legacy How To

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.1 to 7.2. It contains an upgrade checklist, the upgrade steps, and what to do after a successful...

Benchmark Study of Liferay DXP 7.2

legacy

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.2 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also...

After upgrading to Liferay 7.1+, guest users cannot see some web contents

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...

Migrating to Liferay DXP: Best Practices, High Level Approach, and Strategy

legacy How To

This paper is to help organizations assess their own resources at-hand and come up with a plan for their migration project. It contains a questionnaire to guide customers in developing their migration plans, such as...

Duplicate Logging in Upgrade to DXP 7.1

legacy Troubleshooting

Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying...

"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?

legacy Troubleshooting

Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The...

Benchmark Study of Liferay Digital Enterprise 7.0

legacy

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.0 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the...

Upgrading from Liferay DXP 7.0 to 7.1

legacy How To

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.0 to 7.1. It contains an upgrade checklist, the upgrade steps, and what to do after a successful upgrade. The paper is available...

How to Upgrade to Liferay DXP from Liferay 6.X

legacy

This whitepaper aims to set a framework for Liferay’s recommended upgrade path for your organization. A major technology upgrade is an endeavor requiring a deep analysis of your business requirements, careful planning,...

I would like to upgrade my portlets to Liferay DXP but can not find where XML Descriptors have been moved to

legacy

Issue Upgrading from Liferay 6.2 to Liferay 7.0+ is a significant process. One of the changes implemented is the use of OSGi components. Several XML Descriptors have been converted to OSGi services. Environment...

Updating to Liferay DXP 7.2 SP1 / Fix Pack 2 (or Above) from Liferay DXP 7.2 GA1 or Fix Pack 1

legacy How To

Issue When migrating from 7.2 GA1 or Fix Pack 1 to Liferay DXP 7.2 Fix Pack 2 (ie: SP1) or above, you will be required to run the upgrade tool after installing the patch. The reason for this is, SP1 and FP2 have...

Installing Fix Packs and Hotfixes on Liferay DXP

legacy How To

This document has been updated and ported to Liferay Learn and is no longer maintained here. To install Fix Packs and hotfixes on Liferay DXP, customers must first download the latest...

Taking Thread Dumps From a JVM

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Taking Heap Dumps From a JVM

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Permissions Are Not Working Post-Upgrade

legacy Troubleshooting

After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other...

Liferay Upgrades: Updating Custom Plugins

legacy How To

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port...

Internal Server Error after Upgrade

legacy Troubleshooting

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not...

Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42

legacy Troubleshooting

This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix...

パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 134686, title:...

How to modify translations from custom development via Language Override

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: How to modify translations from custom development via Language Override, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95740, title:...

How to apply a custom hotfix without the ZIP file

legacy How To

Issue I need to apply a hotfix to a custom environment but have not downloaded the hotfix file previously. I need to install a SaaS hotfix in my local environment. Environment Liferay DXP 7.4 Quarterly...

Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process, showDisclaimerMessage: true, sourceTeam: Support,...

Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server, showDisclaimerMessage: true, sourceTeam:...

Dockerイメージから始める

Official Documentation

Starting with a Docker Image The latest versions of Liferay are available as Docker images on Docker Hub. They're in two categories: Liferay/Portal Liferay/DXP Follow the steps below to...

Tomcatに以前のバージョンのLiferayをインストールする

Official Documentation

Installing Earlier Liferay Versions on Tomcat Liferay DXP 2025.Q2/Portal 2025.Q1 or below Using a Liferay-Tomcat bundle or Docker image is the fastest way to get started using Liferay DXP. This...

セルフホスト型のインストールとアップグレード

Official Documentation

Self-Hosted Installation and Upgrades Liferay's flexibility makes it possible to host it in any way you choose: on any Kubernetes-based cloud platform via Helm charts and Terraform scripts, on...

Tomcatへのインストール

Official Documentation

Installing on Tomcat Liferay DXP 2025.Q3+/Portal 2026.Q1+ For pre-Jakarta Liferay versions, see Installing Earlier Versions on Tomcat. Using a Liferay-Tomcat bundle or Docker image is the...

WebSphere に以前のバージョンの Liferay をインストールする

Official Documentation

Installing Earlier Liferay Versions on WebSphere Liferay DXP 2024.Q1/Portal GA112 or below Compatibility with IBM WebSphere application server has been removed in 2024.Q2 and later releases. ...

以前のバージョンのLiferayをWebLogicにインストールする

Official Documentation

Installing Earlier Liferay Versions on WebLogic Liferay DXP 2025.Q2/Portal 2025.Q1 or below If you are using WebLogic as your application server, it is highly recommended to install DXP to a...

Wildflyに以前のバージョンのLiferayをインストールする

Official Documentation

Installing Earlier Liferay Versions on Wildfly Liferay DXP 2025.Q2/Portal 2025.1 or below Installing on WildFly requires installing the DXP WAR, installing dependencies, configuring WildFly, and...

ローカルサーバーにLiferayをインストールする

Official Documentation

Installing Liferay On A Local Server Liferay runs on an application server. There are three ways to host Liferay on a local machine: Using a Docker container Using a Liferay Tomcat bundle On a...

データベースの設定

Official Documentation

Configuring a Database By default for demonstration purposes, Liferay DXP/Portal is configured to use an embedded HSQL database. Beyond demonstration purposes, we recommend using a full-featured,...

Liferay-Tomcatバンドルのインストール

Official Documentation

Installing a Liferay-Tomcat Bundle The Tomcat Bundle includes the Apache Tomcat application server with Liferay DXP/Portal pre-deployed. It's the easiest, fastest way to install Liferay on...

アプリケーションサーバーへのLiferayのインストール

Official Documentation

Installing Liferay on an Application Server You can install Liferay DXP or Liferay Portal on any supported application server. This is typically the most practical installation type to use in...

アプリケーションサーバーに以前のバージョンのLiferayをインストールする

Official Documentation

Installing Earlier Liferay Versions on Application Servers As new Liferay versions are released, their dependencies and installation steps change. Liferay made a big change for DXP with the 2025.Q3...

JBoss EAP に以前のバージョンの Liferay をインストールする

Official Documentation

Installing Earlier Liferay Versions on JBoss EAP Liferay DXP 2025.Q2/Portal 2025.Q1 or below Installing on JBoss EAP requires installing the DXP WAR, installing dependencies, configuring JBoss,...

JBoss EAPへのインストール

Official Documentation

Installing on JBoss EAP Liferay DXP 2025.Q3+/Portal 2026.Q1+ For pre-Jakarta Liferay versions, see Installing Earlier Versions on JBoss EAP. Installing on JBoss EAP requires installing the DXP...

Tomcat での JNDI の設定

Official Documentation

Setting Up JNDI on Tomcat Liferay 7.4+ To set up JNDI resources, you must put the necessary JDBC drivers in the Tomcat lib folder (i.e. tomcat-9.0.56/lib). For example, if you use an Oracle...

インストールとアップグレード

Official Documentation

Installation and Upgrades Liferay DXP 7.3 and Below Liferay Commerce is a digital commerce platform built on Liferay DXP. See the prerequisites and available options for installing, deploying, and...

3.0 旧バージョンと非互換の変更

Official Documentation

3.0 Breaking Changes This is a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or Users in Commerce 3.0. We try our...

4.0 旧バージョンと非互換の変更

Official Documentation

4.0 Breaking Changes This document presents a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or users in Commerce...

Liferay Commerceエンタープライズの有効化

Official Documentation

Activating Liferay Commerce Enterprise Starting with Liferay DXP/Portal 7.3, Commerce ships with all Liferay bundles and Docker containers and doesn't require a separate installation. However, the...

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