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Exporting and Importing User Roles from One Environment to Another

Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...

I want to define user permissions for the Notice and Warning portlets respectively.

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Impersonation won't give you all the permissions set of the impersonated User

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Issue If User A impersonates User B than User A might not be able to perform the same actions as User B was originally able to. For example, downloading certain documents or checking the previews. For...

Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"

legacy Troubleshooting

Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...

Make Recycle Bin available for regular users

legacy How To

Issue How to make Recycle Bin available for regular users? Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...

How to register the same user using email id in other sites as well

legacy How To

Issue Use case: Creating multiple sites in a single instance of the portal. User1 is registered using the same email id on SiteA and SiteB. If User1 is logged in on SiteA and he/she should not able to open the SiteB...

Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

If a user is created under an organization, a user who does not have permission to change roles can control roles.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Range affected by IP address changes

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Password Reset Expiration Date

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...

How to enable simultaneous login from multiple sessions

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Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...

Users with role Site Member cannot find other users in search results

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Issue Users with role Site Member cannot find other users in search results. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is the expected behavior. For security reasons, by default...

Liferay Cloud cookies

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Issue Description about the cookies used in Liferay Cloud platform and their services. Environment Liferay Cloud Resolution Google Analytics cookies: _gat: Numeric It is used to limit the percent request. Term: 1...

Disabling the password reminder questions on the users first login

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Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties:...

Admin is unable to Impersonate User with NoSuchGroupException

legacy Troubleshooting

Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...

Liferay sends email notification with port number next to website address

legacy Troubleshooting

Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...

"Problem with the configuration: Unknown release in folder ..." when patching the source code

legacy Troubleshooting

Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...

When saving configurations, only the information in the current page/tab will be saved

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Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

How to successfully install Marketplace Apps when using Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...

Constraint (IX_228562AD) violated when LDAP import on startup is on

legacy Troubleshooting

Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...

How hotfixes and fix packs are made?

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Issue I am still a bit confused about hotfixes. What should I do if I have more than one hotfix? Does a fix pack revert my hotfix installation or is some manual work needed before I install a fix pack?...

Volume of Web Content causing slow page loads

legacy Troubleshooting

Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by...

How to restrict Users to add certain portlets to page

legacy Troubleshooting

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

When I edit a user's personal information, only English Prefixes are available

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Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...

How do I remove the LCS Portlet from Liferay DXP?

legacy How To

Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove...

About the "History" tab of "Go to other sites

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to resolve "Couldn't find the portal-impl.jar" errors when patching 7.0 SP 12

legacy Troubleshooting

Issue When attempting to use the patching tool with a 7.0 Service Pack 12 bundle, the following configuration error is encountered: Problem with the configuration: Couldn't find the portal-impl.jar. Please check the...

How to quickly modify email log levels

legacy Troubleshooting

Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related...

Liferay's OpenID Connect implementation and Single Logout

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Issue Does Liferay's OpenID Connect implementation support Single Logout? Environment Liferay DXP 7.1/7.2 Resolution Liferay's current OpenID Connect (OIDC) integration only implements parts of the Final specifications,...

Is it possible to show/hide the user information items?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

If a user doesn't belong to any organization, can they access a different organization site?

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Is it possible to create a user who does not belong to any organization?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Can I see the organizations I belonged to in the past?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

API and UI validator do not match for e-mail address in update-user

legacy Troubleshooting

Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...

Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

"The email address you requested is reserved" error

legacy Troubleshooting

Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....

How to find official Fix Packs in HelpCenter

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Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...

Applying patches on multiple projects

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Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is...

How to change the default values available for password policy settings

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Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...

How can we track the complete details of the login history of any user from Liferay Database?

legacy How To

Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...

Why can default users access a Sites page on the Control Panel?

legacy Troubleshooting

Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Users which are deleted from Active Directory are present in the Liferay Portal

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Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0 Resolution This is the intended behaviour of Liferay Portal....

Patching Tool Separate Command

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Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...

What is a Slim Bundle?

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Starting in September of 2019 there will be an additional option to download “Slim Bundles”. Slim Bundles will be released for every fix pack and every service pack. Please note that...

Patching a Slim Bundle

legacy Troubleshooting

Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Why does logging in with a new user create two '\home' entries in the database?

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Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Are Fix Packs cumulative?

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Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...

Method to diff two Liferay Fix Packs

legacy How To

Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2 DXP 7.1 DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...

Exported Data to .CSV files with accented characters does not import correctly into MS Excel

legacy How To

Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é,...

Who is this Anonymous User?

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Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...

Migrating the users from one portal to another

legacy How To

Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...

Record results from the lb command on Gogoshell

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Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...

LDAP User Groups are not Importing in Liferay DXP 7.1

legacy Troubleshooting

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...

Deleting Global and Default Site

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Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...

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