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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...

How do we enable GDPR for Liferay products?

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Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...

Managing Message Boards Categories and Threads Permissions

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This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...

Patching Tool 2.0.11

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Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...

Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages

legacy Troubleshooting

This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...

Users May Appear in the Database but Not in Liferay Control Panel

legacy Troubleshooting

You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...

Including Patching Tool Info With a Help Center Ticket

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In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...

How the Patching Tool Detects Changes to JSP Files

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This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...

Using the Patching Tool With Websphere

legacy How To

Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...

Patching Tool 1.0.23

legacy Troubleshooting

The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...

Patching Tool v22

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This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...

User is Able to Access Web Content Functions Without Proper Permissions

legacy Troubleshooting

This article documents a known issue in LPE-15180 where users are able to access web content functions without proper permissions. This vulnerability was fixed by the Portal-143-6210 Fix Pack. However, this fix was...

Wiki Permission Details

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Wiki Permissions can be "layered" because of the multiple permissions that can go into it. This article aims to explain the different levels that wiki permissions can happen on....

Granting users permission to customize site pages

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Permission to customize site pages can be granted to users via the "page customization" feature. Resolution To enable "Page Customization" on a desired page: In the control panel,...

Creating a Role That Allows Users to Impersonate Other Users

legacy How To

Below are the steps on how to create a role that allows users to impersonate other users. Resolution Add a role Define Permissions Portal: General [Go to Control Panel, Impersonate]...

Changing Permissions of all Web Content Display Portlets

legacy How To

This article describes how to change permissions across multiple Web Content Display Portlets at the same time. Resolution If a template is created that contains multiple Web Content Display portlets, they are not...

Issues with Using IBM J9 JDK

legacy Troubleshooting

When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...

Setting Up the Patching Tool in Weblogic

legacy How To

This article details how to set up the Liferay patching tool in a Weblogic based environment. Resolution To begin, unzip the patching-tool parallel to the domain server in use. For example, if using base_domain found...

Patching Tool v21

legacy How To

Since the release of the last Patching Tool v20, we have been busy implementing new improvements that will enhance the user experience as well as the Support engineers’ ability to assist users. Starting with version 21,...

Addressing the 'WARNING: Some of the currently installed fixes are not available' Patching-Tool Error

legacy Troubleshooting

When attempting to install patches with the Patching-Tool Install command, an error message is generated, which states: Running install would revert some of the previous fixes. Installation process is stopped....

Creating Numeric Screen Names

legacy How To

This article describes how numeric screennames can be used in Liferay Portal. Resolution Set the following property to true in the portal-ext.properties file that will override the...

Patch Management Best Practices

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The principles below are adopted from general industry standard patch management best practices. Following these will help mitigate the risk of change on production servers. Awareness Liferay communicates the...

Configuring LDAP to Ignore Attributes During the Import Process

legacy How To

This article describes how specific LDAP attributes can be ignored during LDAP user import. Sometimes, users may change some information on the Liferay Portal. When the next scheduled...

Document Library Permissions Are Not Inherited Between Parent and Child Folders/Files

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This article describes the behavior in which permissions do not propagate from the parent folders to the files or children folders uploaded in the Document Library. Also, this article...

Updating Plugins After Applying a Patch

legacy Troubleshooting

This article documents several possible solutions for updating plugins after a new fix pack has been installed. Specifically, customers have found that a plugin's libraries are not patched at the same time as the...

Web Content Permission Change Starting With 6.2 SP9

legacy Troubleshooting

When updating to Liferay Portal 6.2 SP9 or a fix pack that that contains LPS-40597, web content assets that guest users used to be able to view will not be displayed. Steps to...

API経由で登録したユーザのパスワードとパスワードポリシーの適用について

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, knowledgeArticleType: reference, legacy: true, name: API経由で登録したユーザのパスワードとパスワードポリシーの適用について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112608, title: API経由で登録したユーザのパスワードとパスワードポリシーの適用について

ページの一覧を取得する方法。

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, knowledgeArticleType: reference, legacy: true, name: ページの一覧を取得する方法。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112601, title: ページの一覧を取得する方法。

ユーザの権限設定について、エントリーの表示数(2, 8, 20, 40, 60)の変更は可能でしょうか。初期設定のエントリー数も変更したいです。

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: ユーザの権限設定について、エントリーの表示数(2, 8, 20, 40, 60)の変更は可能でしょうか。初期設定のエントリー数も変更したいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98314, title:...

パスワードポリシーを追加するために必要な権限

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, knowledgeArticleType: reference, legacy: true, name: パスワードポリシーを追加するために必要な権限, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 67012, title: パスワードポリシーを追加するために必要な権限

パスワードを変更/リセットできるようにするために必要な権限

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: パスワードを変更/リセットできるようにするために必要な権限, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 68142, title: パスワードを変更/リセットできるようにするために必要な権限

Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 51939, title: Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい

ドキュメントとメディアポートレットのフォルダダウンロードの許容サイズの上限について

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, knowledgeArticleType: reference, legacy: true, name: ドキュメントとメディアポートレットのフォルダダウンロードの許容サイズの上限について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 66246, title: ドキュメントとメディアポートレットのフォルダダウンロードの許容サイズの上限について

ページ作成時のレイアウトのデフォルト値を変更したい

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: ページ作成時のレイアウトのデフォルト値を変更したい, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 51003, title: ページ作成時のレイアウトのデフォルト値を変更したい

非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

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, knowledgeArticleType: reference, legacy: true, name: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 50884, title: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

スクリーン名について(Liferay DXP版）

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: スクリーン名について(Liferay DXP版）, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: スクリーン名について(Liferay DXP版）

パッチングツール

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, knowledgeArticleType: howTo, legacy: true, name: パッチングツール, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: パッチングツール

Is it Possible to Require an Administrator to Enter Their Password When Changing a User's Password?

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Issue When I want to updates a user's password as an administrator, the system does not require to re-enter my own password for authentication. This is inconsistent with other actions, such as updating a screen...

StaleStateException Error During Startup with OpenID Connect Configuration

legacy Troubleshooting

Issue During a Liferay DXP startup, the following error message appears in the logs, related to OpenID Connect provider configuration: ERROR [...][BatchingBatch:139] HHH000315: Exception executing batch...

Session Timeout Setting Does Not Take Effect

legacy Troubleshooting

Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even...

Can Liferay Support add a new user to the SaaS environment?

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Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...

Since property 'live.users.enabled' is deprecated, is there a replacement for managing session concurrency?

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Issue The property live.users.enabled is required to manage simultaneous user logins via the auth.simultaneous.logins property. However, live.users.enabled has been marked as deprecated for a while. This raises...

CVE-2021-29044

legacy How To

Issue We would like to verify if our Liferay instance is vulnerable to CVE-2021-29044 Environment DXP 7.2, DXP 7.3 Resolution Please see if your current patch level is higher than 7.2 FP10, or 7.3 DXP1. If your current...

How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?

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Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...

Unable to cast String to Long error during upgrade

legacy Troubleshooting

Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...

"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping

legacy Troubleshooting

Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...

Hotfix Currently not installed Won't be installed requires version 2025.q1

legacy Troubleshooting

Issue Trying to install a hotfix on a 2025.q1 version got an error showing : Currently not installed; Won't be installed: requires version 2025.q1.0-lts Environment Liferay DXP 2025.Q1 Resolution...

"Column publishDate in table Layout already is datetime2(6)" Warning During Upgrade

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Issue During the upgrade process from Liferay DXP 7.1 to a more recent version, the following warning message appears in the logs when using SQL Server: WARN [main][BaseSQLServerDatetimeUpgradeProcess:99] Column...

How to set two Liferays as separate SAML and IdP servers?

legacy How To

Issue How to set two Liferays as separate SAML and IdP servers? Environment Liferay DXP Quarterly Release Resolution Configure and setup first bundle: Add portlet.session.replicate.enabled=true to...

Upgrading Liferay fails with "Data too long for column 'smallAttributeValue'"

legacy Troubleshooting

Issue I am trying to upgrade Liferay to 2024.Q3 or 2024.Q4 The upgrade fails with the following error: 2024-12-17 14:45:21.409 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...

I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies

legacy Troubleshooting

Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess

legacy Troubleshooting

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...

Audit portlet only available for Administrators

legacy How To

Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...

Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error

legacy Troubleshooting

Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade Environment Below...

Cannot insert the value NULL into column 'classNameId'

legacy Troubleshooting

Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the...

StackOverflowError related to locales during upgrade

legacy Troubleshooting

Issue You might encounter an issue where you receive a StackOverflowError during your upgrade process, such as this: ERROR [main][ROOT:56] bundle com.liferay.portal.verify.extender:7.0.24...

ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database

legacy Troubleshooting

Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO [main][UpgradeProcess:145] Failed upgrade process...

Does the Admin user have to be active to upgrade Liferay?

legacy

Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...

Unable to sync callable error during upgrade

legacy Troubleshooting

Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null at...

Installing hotfix on weblogic server

legacy How To

Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check...

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