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Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?

Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...

Where and how are properties documented?

legacy

Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay...

How to change the screen name and email-id of the Liferay's default admin user

legacy How To

Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the...

Is Liferay compatible with macOS?

legacy

Issue Can I use Liferay DXP 7.2 with macOS? Environment Liferay DXP 7.2 Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...

All existing groups are imported from LDAP after logging in with a user

legacy

Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are...

Difference between "Settings" and "Advanced" permissions

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check the date of site creation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Getting NullPointerException in LocalizationImpl class during upgrade

legacy Troubleshooting

Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at...

Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute

legacy Troubleshooting

Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch...

User Last Login Date Not Updating

legacy Troubleshooting

Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table. Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution 1) Set the following portal-ext property: ...

Cluster scheduled job issues with Open ID Connect (OIDC)

legacy Troubleshooting

Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of...

Deadline in case of multiple password reset URLs

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Password email notification trigger

legacy

Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via...

Unable to revert hotfix

legacy Troubleshooting

Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...

SAML plugin for DXP 7.4 is not available for download from Marketplace

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

User redirected to the personal site (My Site) instead of the current site after opening notification

legacy Troubleshooting

Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of...

Object entry permissions are not working when impersonating users.

legacy Troubleshooting

Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects...

Disable Personal Information Fields in User Account Settings

legacy How To

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the...

Installation of OSGI Modules are skipped during hotfix installation on 7.2 SP6 Bundle

legacy Troubleshooting

Issue It has been reported that when installing a hotfix on an SP-6 bundle, whether it has been upgraded to Fix Pack 18 or not, users encounter a message similar to the one below, which states that certain modules will...

Role inherited from a segment based on a user group is not displayed in the user's role view

legacy

Issue There is a segment that includes members that are part of one or more groups. This segment is assigned to a role. When I choose a user from the user group and view the roles, the role is not listed. Environment...

Permission Restriction on MyAccountPortlet

legacy How To

Issue We tried to restrict access to MyAccountPortlet for various users in order to prevent them from amending their own data. We found that despite removing the permissions for User and Owner roles on...

The .heic file format is not supported in profile image

legacy Troubleshooting

Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...

Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'

legacy

Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called....

Password reset notification emails may be sent to different email addresses

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...

Memory information displayed on the server management resource screen

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

SightRoll specifications when a user is removed from the site

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to switch between modal and full screen display of the login screen

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...

The birthday is reset to {01/01/1970} on LDAP import

legacy Troubleshooting

Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...

How to remove users from Liferay that are deactivated / deleted in the LDAP server

legacy How To

Issue When a user is no longer listed in the LDAP server, the authentication fails and the user cannot log in anymore, but a dead user entry remains in Control Panel -> Users. Environment Liferay DXP 7.0+...

Custom site/organizational role gives too many permissions

legacy Troubleshooting

Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...

Deactivate Liferay users automatically when they are deactivated on LDAP

legacy How To

Issue We have an LDAP server connected to Liferay and we want to deactivate Liferay users automatically when they are deactivated on LDAP. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution We can use the...

What are the folders to clean in a Jboss bundle? - DXP 7.0+

Troubleshooting

Issue After applying a new patch, I am not able to find the cache folders that should be removed in the Jboss bundle after e.g. installing a patch Environment Liferay DXP 7.0+ Jboss Resolution How to clean Jboss?...

The user is not being associated with the organization

legacy Troubleshooting

Issue When a new user is added to an organization through the action menu of the organization. An error is returned if the email address starts with 'postmaster' (for example, postmaster@liferay.com). The new user...

Disable email notifications of web content, when you post a comment

legacy How To

Issue When you write a comment on a web content, you will automatically start receiving emails on every update that is made on that web content. Environment Liferay DXP 7.2, DXP 7.3 Resolution This is an expected...

LDAP y gestion de usuarios en idiomas con dos apellidos

legacy Troubleshooting

Issue En un servidor LDAP que se ha configurado conjuntamente con Liferay se tienen almacenados los apellidos de los usuario en dos campos diferentes. Al visualizar los usuarios en el portal no aparece su nombre...

Non-admin owner of a User Group is unable to perform any actions on it

legacy Troubleshooting

Issue Steps to reproduce: Create a new role (name doesn't matter) Grant the following permissions to this role: Portal: Add User Group Portal: View Control Panel Menu User Groups: Access in Control Panel User Groups:...

Cannot open action menu for users who have similar screen names

legacy Troubleshooting

Issue Steps to Reproduce 1. Go to Control Panel - Users and Organizations 2. Add a new user with the screen name "test-test" 3. Add another user with the screen name "test.test" 4. Go back to the list of...

Autocomplete issue during login

legacy How To

Issue During login, the browser autocompletes the user's credentials into the fields based on past logins. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution These login...

Site Administrator cannot add images of global site to current site's web content

legacy Troubleshooting

Issue Site Administrator cannot see global site and it's content listed when trying to add an image from global site to current site's web content. Steps to reproduce: Log in as admin. Go to the Global site's...

Instance level LDAP configuration

legacy How To

Issue When configuring LDAP authentication from DXP 7.3, the companyId has to be configured on an instance level. This issue can present itself for example during a CI / CD development. Environment DXP 7.3...

UserTrackerPath entries limitation in clustered environment

legacy

Issue Track user visited paths in a clustered environment. Environment Clustered environment with the following properties enabled to use Live Users and Session Tracker: live.users.enabled=true...

Can I have different Fix Pack levels in a remote Staging environment?

legacy Troubleshooting

Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current...

How to build a SOAP JAX-WS (Java API for XML Web Services) client using the Liferay infrastructure.

legacy How To

Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance....

SessionTracker in clustered environment

legacy

Issue Session Tracker cannot be used to track visited paths among cluster nodes. Environment Clustered environment with two or more nodes. Resolution Session Tracker doesn't support tracking visited paths when...

Patching Tool 'support-info' command

legacy Troubleshooting

Issue Trying to run the 'support-info' command using the patching tool, but nothing happens. But there is no output, and there is no error. How can users find out about modules? Environment Liferay DXP Patching...

Allow custom site administrator role to see all users of Liferay

legacy Troubleshooting

Issue When creating a site role that is able to add members to a site, they see a limited amount of users or just themselves. Environment DXP 7.0+ Resolution In order to allow a user to see all members of Liferay, you...

User unable to Login with CSRF error

legacy Troubleshooting

Issue User is unable to login, and gets the below error in logs: User 0 did not provide a valid CSRF token for com.liferay.portlet.SecurityPortletContainerWrapper Environment Liferay DXP 7.3 Resolution Firstly,...

Create a custom logout action

legacy How To

Issue I want to control what happens after a user logs out. Environment DXP 7.0+ Resolution There are two ways of achieving the desired outcome. The first is to create a custom module and add it to the list of...

I cannot download the vCard from another user

legacy Troubleshooting

Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...

Users can't be assigned to sites

legacy Troubleshooting

Issue java.lang.IllegalArgumentException is occured when trying to add a user to a site. Steps to reproduce: 1. Add below property in portal-ext.properties file. users.search.with.index=false 2. Start the...

Disable password verification for SSO users

legacy How To

Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...

Adding More Australian Time Zones

How To

Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the...

While using Azure B2C a SAML error occurs when getting a parameter with whitespaces

legacy Troubleshooting

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...

How to Disable Groovy Scripts and the Scripting Console in Control Panel

legacy How To

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...

How to Disable Gogo Shell

legacy How To

Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....

Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?

legacy How To

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready? Environment Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...

The size of the user_ table's firstName field should be increased

legacy Troubleshooting

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...

Trace about Reflection.getCallerClass is not supported when executing Patching Tool

legacy Troubleshooting

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...

What permissions are needed to edit content pages?

legacy How To

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...

Why a big .lar import, using SQL Server database makes the Liferay system unreachable?

legacy Troubleshooting

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...

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