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Large files (20MB+) on Git repository become corrupted when deploying to Cloud
, knowledgeArticleType: troubleshooting, legacy: true, name: Large files (20MB+) on Git repository become corrupted when deploying to Cloud, showDisclaimerMessage: true, sourceTeam: Support,...
Liferay SaaS incident contact roles on Analytics Cloud
, knowledgeArticleType: reference, legacy: true, name: Liferay SaaS incident contact roles on Analytics Cloud, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 99286, title: Analytics Cloud上のLiferay...
Integrate Jenkins (CI Service) with Azure DevOps
, knowledgeArticleType: reference, legacy: true, name: Integrate Jenkins (CI Service) with Azure DevOps, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 73181, title:...
Liferay Cloud Activation Key Expiration Warning (12/18/20)
, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay Cloud Activation Key Expiration Warning (12/18/20), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...
Building and Deploying using the Liferay Cloud CLI
, knowledgeArticleType: howTo, legacy: true, name: Building and Deploying using the Liferay Cloud CLI, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXPクラウドCLIを使用したビルドとデプロイ
Changing the name of an existing environment
, knowledgeArticleType: reference, legacy: true, name: Changing the name of an existing environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 30664, title: 既存の環境の名前を変更する
To be able to access Liferay PaaS portal Database through DB client
, knowledgeArticleType: howTo, legacy: true, name: To be able to access Liferay PaaS portal Database through DB client, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 23085, title: DB...
Liferay PaaS - We enabled auto-scaling but no new node started when the memory utilization reached the threshold
Issue We enabled auto-scaling in Liferay PaaS environment. We saw that the average memory utilization of the nodes reached the threshold we set up in the LCP.json file, but no new nodes were started.   Environment...
How do you access Dynatrace in UAT?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can you access the Dynatrace Dashboard when the Advanced tab is...
Query Regarding Dynatrace License Renewal and Configuration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Dynatrace is displaying a License Expired message. As per Liferay's...
How to enable ModSecurity and Check if it's Working (Liferay PaaS)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...
CI service's monitoring data is not visible in cloud console
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Maximum number of users for Dynatrace
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how many users can I assign to our...
How long are the services logs stored in Liferay Cloud Console?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Currently, through the web console, we only obtain the logs...
When and how are TLS certificates renewed?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We want to know when TLS certificates are renewed....
How to obtain the binary logs?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary...
What is the maximum time frame of a VPN tunnel utilization report?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
Service keeps on restarting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...
SAML certificate renewal are not being replicated immediately on my Liferay PaaS cluster.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue SAML certificate renewal are not being replicated immediately...
Commerce modules fail to deploy due following license expiration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to...
Monitoring Disk Usage for Jenkins
It is helpful to see how close you are to running out of space on Jenkins. We have provided a way to see the current disk usage of the CI service. Login to the Jenkins service and navigate to "Disk...
Liferay PaaS - Liferay Service fails to start due to wrong Dynatrace credentials even if they are not set
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While starting the liferay service, the container will...
Liferay DXP Agent Fails to Start on Jakarta (Tomcat 10) Images with javax.annotation Error
Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...
Path error for mariadb.jar
Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...
Permissions error when restoring backup
Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...
Show Number of Requests in Redirection > 404 URLs Tab
Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
Is it possible to apply ping command in Liferay SaaS shell?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...
Where can I get the database query logs for my Liferay PaaS project?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...
Unable to send message: Could not convert socket to TLS
Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...
How do I implement a JNDI database connection on Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...
How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...
How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...
Liferay PaaS - DB user doesn't have super privileges for the database service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...
Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?
Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m...
How-To Generate a HAR file for Liferay Support
HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...
Taking Thread Dumps From a JVM
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