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Commerce modules fail to deploy due following license expiration

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to...

Monitoring Disk Usage for Jenkins

legacy How To

It is helpful to see how close you are to running out of space on Jenkins. We have provided a way to see the current disk usage of the CI service. Login to the Jenkins service and navigate to "Disk...

Liferay PaaS - Liferay Service fails to start due to wrong Dynatrace credentials even if they are not set

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While starting the liferay service, the container will...

Liferay DXP Agent Fails to Start on Jakarta (Tomcat 10) Images with javax.annotation Error

Troubleshooting

Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...

Path error for mariadb.jar

legacy

Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...

Permissions error when restoring backup

legacy Troubleshooting

Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...

Show Number of Requests in Redirection > 404 URLs Tab

legacy Troubleshooting

Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...

How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...

Is it possible to apply ping command in Liferay SaaS shell?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...

Where can I get the database query logs for my Liferay PaaS project?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...

Unable to send message: Could not convert socket to TLS

legacy Troubleshooting

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...

How to resolve Jenkins builds no longer completing after GitHub user contact adjustments

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...

After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...

How do I implement a JNDI database connection on Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...

How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...

How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...

Liferay PaaS - DB user doesn't have super privileges for the database service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...

Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?

legacy How To

Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...

Taking Thread Dumps From a JVM

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Taking Heap Dumps From a JVM

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて

legacy

, knowledgeArticleType: reference, legacy: true, name: nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 136120, title: nginx (HAProxy)...

Liferay PaaS services stuck in "Deployment in progress" status

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaS services stuck in "Deployment in progress" status, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109487, title:...

Permissions are requested for user Customer in Jenkins when Bitbucket is configured

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Permissions are requested for user Customer in Jenkins when Bitbucket is configured, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

[Internal] Custom Utility page doesn't work in Liferay SaaS

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: [Internal] Custom Utility page doesn't work in Liferay SaaS, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 91064, title: [内部]...

Outgoing SMTP IP address for Liferay SaaS

legacy

, knowledgeArticleType: reference, legacy: true, name: Outgoing SMTP IP address for Liferay SaaS, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 89032, title: Liferay SaaSの送信SMTP IPアドレス

shallow.lock': File exists errors

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: shallow.lock': File exists errors, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98020, title: shallow.lock'：ファイルが存在するエラー

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Scheduled Publications not working in Liferay SaaS environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 77587, title:...

PaaS環境のデフォルトプロビジョニング

Official Documentation

Default Provisioning for PaaS Environments Liferay PaaS provides preconfigured infrastructure templates to meet the varying needs of development, testing, and production environments. Liferay Cloud...

LCP.jsonによる設定

Official Documentation

Configuration via LCP.json Each service in your Liferay Cloud environments has an LCP.json file that you can use to configure the service. You can configure properties like the service ID, memory,...

Liferayクラウドデータセンターの所在地

Official Documentation

Liferay Cloud Data Center Locations Liferay Cloud has a variety of available, regional data centers around the world to host customer environments. Liferay SaaS Data Centers These data centers are...

Liferay Cloudインフラストラクチャー

Official Documentation

Liferay Cloud Infrastructure Liferay Cloud is a flexible platform that combines a collection of key components to provide a robust, reliable, and manageable Liferay DXP implementation. This diagram...

コマンドラインツール

Official Documentation

Command-Line Tool The CLI tool can be used to view and manage your Liferay Cloud services. Once installed, you can run lcp --help in your terminal to view available actions. You can run the -v or...

環境変数の定義

Official Documentation

Defining Environment Variables Environment variables are a set of dynamic placeholders that can affect the way a service behaves within an environment. You can define environment variables via the...

構成ファイルの例

Official Documentation

Example Configuration Files Different services in Liferay Cloud (such as the search and web server services) use configuration files to perform what you might be used to handling differently in an...

Liferay Cloudバージョン5の変更点

Official Documentation

Liferay Cloud Version 5 Changes Liferay Cloud version 5 comes with several changes and new features: ModSecurity Capabilities with Nginx Improved Regional Persistence Prepare and Swap Backup...

Liferay SaaS 互換性マトリックス

Official Documentation

Liferay SaaS Compatibility Matrix Liferay DXP is the heart of Liferay SaaS, but not every DXP feature applies to Liferay SaaS. Some DXP features are not compatible, and some must be achieved via...

サービススタックのバージョンについて

Official Documentation

Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...

環境のチームとロール

Official Documentation

Environment Teams and Roles Administrators can manage team members and roles in each project environment using the Liferay Cloud Console. Each environment can have unique members, and each member...

クォータとリソース使用量

Official Documentation

Quotas and Resource Usage Quotas are the maximum number of resources available for a given Liferay Cloud project. Administrators may configure services and environments to use resources according...

リアルタイムアラート

Official Documentation

Real-Time Alerts Liferay Cloud can alert system administrators of unexpected behaviors in a project. Examples of unexpected behaviors include auto-scaling events, higher than expected memory...

ステージ4: DXP構成とカスタマイズの移行

Official Documentation

Stage 4: Migrating DXP Configurations and Customizations Now that your database and document library are applied to your Liferay Cloud environment, the next stage of migration is to migrate your...

ステージ8: 移行後の次のステップ

Official Documentation

Stage 8: Next Steps After Migration Congratulations! If you have completed all of the previous stages in this section, then you have successfully migrated your on-premises Liferay DXP installation...

Liferay Cloudへの移行

Official Documentation

Migrating to Liferay Cloud Liferay Cloud is a secure and reliable enterprise platform built for high availability, scalability, and performance. Running a Liferay DXP instance on Liferay Cloud...

チーム活動

Official Documentation

Team Activities Keeping track of activities within each project environment is essential. With Liferay Cloud, you can monitor builds, deployments, and other project activities via the web console. ...

ステージ2：データバックアップファイルの作成

Official Documentation

Stage 2: Creating Data Backup Files Now that the Liferay versions match between your on-premises and Liferay Cloud environments, you must prepare the data from your installation for migration. This...

ステージ6: 検索設定の移行

Official Documentation

Stage 6: Migrating Search Configurations Now that your web server configurations are deployed to Liferay Cloud, the next stage of migration is to migrate your search configurations. This involves...

Liferayサービスのスケーリング

Official Documentation

Scaling the Liferay Service Liferay Cloud's auto-scaling feature automatically creates and destroys Liferay service instances as needed to optimize performance. You can choose the minimum and...

ステージ7: VPNの接続

Official Documentation

Stage 7: Connecting the VPN If required for your development environment, the last stage of migration is to connect your Cloud environment to your private network. This involves configuring (or...

ステージ1：DXPバージョンの一致

Official Documentation

Stage 1: Matching DXP Versions The first stage of migration is to configure the Liferay service running on Liferay Cloud to run the same version of the installation you want to migrate. This...

ステージ5: Webサーバー構成の移行

Official Documentation

Stage 5: Migrating Web Server Configurations Now that your Liferay configurations and customizations are deployed to Liferay Cloud, the next stage is to migrate your web server configurations. This...

高可用性サブスクリプションへのアップグレード

Official Documentation

Upgrading to a High Availability Subscription In many cases, the standard subscription plan for Liferay Cloud is sufficient to ensure quality performance for a live project. As your needs change,...

Liferayクラウドサポート

Official Documentation

Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...

サポートとトラブルシューティング

Official Documentation

Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...

はじめに

Official Documentation

Getting Started Getting started with Liferay Cloud (SaaS or PaaS) involves ensuring all accounts, environments, and services have been successfully provisioned and deployed in your instance. Begin...

GitHubリポジトリの設定

Official Documentation

Configuring Your GitLab Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's private...

Liferay Cloud環境について

Official Documentation

Understanding Liferay Cloud Environments A Liferay Cloud project can have multiple environments, each for a different purpose (e.g., development, staging, production, etc.). Each environment has a...

DXPインスタンスを新しいマイナーバージョンにアップデートする

Official Documentation

Updating Your DXP Instance to a New Minor Version Regularly updating your Liferay DXP installation is an important part of maintaining your Liferay PaaS environment. Use the available tags on the...

Azure リポジトリの構成

Official Documentation

Configuring Your Azure Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's private...

Liferay PaaS 導入チェックリスト

Official Documentation

Liferay PaaS Go-Live Checklist Liferay Cloud is committed to your project's smooth launch. This go-live checklist should help you catch potential issues in advance and optimize your Cloud...

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