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How do I renew expired SAML certificate?

Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider...

How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

Ext module is not deployed with the cloud deployment process

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...

How to acquire Liferay PaaS logs in a file on a local machine without requiring browser interaction

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our team would like to transfer Liferay PaaS logging into a...

Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing...

多要素認証

Official Documentation

Multi-Factor Authentication Multi-factor authentication (MFA) is required for all Analytics Cloud users. This additional layer of security helps to protect users from cyberattacks such as phishing...

データ管理とプライバシー

Official Documentation

Data Control and Privacy Analytics Cloud provides administrative tools for managing individual data and privacy. Use these tools to assist you in meeting General Data Protection Regulation (GDPR)...

プロパティを使用したスコープサイトと個人

Official Documentation

Scoping Sites and Individuals Using Properties A Property allows you to define and associate a label to a single or multiple sites. This allows you to aggregate the analytics data for all...

データソースのトラブルシューティング

Official Documentation

Troubleshooting Data Sources Misconfigured environments or data sources can prevent or disrupt access to Liferay DXP data sources. Here's how to troubleshoot DXP data source issues. No Network...

データソースの管理

Official Documentation

Managing Data Sources After connecting Liferay DXP to your workspace, you can view and make changes to them from the settings page. Navigate to Settings → Workspace Data → Data Sources. See the...

連絡先同期データレファレンス

Official Documentation

Contact Sync Data Reference When you sync contacts from your Liferay Instance, you can choose different fields from the Contacts table and the User table. Fields are selected from the contacts...

ユーザーを管理する

Official Documentation

Managing Users If you are the workspace Owner or have been assigned the Admin permission, you can invite and manage users. Here's how to bring up the User Management page: Click on Settings in...

使用状況の把握

Official Documentation

Tracking Usage Analytics Cloud plans are limited by the total amount of individuals and page views synced from data sources. When either limit is exceeded, Analytics Cloud users are prompted to...

データのクエリ

Official Documentation

Querying Data The root endpoint of Liferay Analytics Cloud is . You can get the list of all data types endpoints by requesting a GET to the above URL. Try with curl curl -i -L -H "Authorization:...

データのエクスポート

Official Documentation

Exporting Data Various analytics data can be accessed through the sites dashboard and the individuals dashboard. Analytics data can also be fetched and exported using Analytics Cloud's APIs....

How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...

Before opening a ticket related to VPN on Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...

How to update and deploy only a single service with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to deploy updates for only one Liferay PaaS...

Not able to download the logs of more than 10000 lines

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...

How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...

Liferay PaaS - DB user doesn't have super privileges for the database service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...

Is it possible to change how much memory Gradle uses during a Liferay PaaS build in Jenkins?

legacy How To

Issue Since our Jenkins builds are using Gradle Daemons, we would like to increase the memory available to control how much memory Gradle uses, so that it is increased from this default: org.gradle.jvmargs=-Xmx512m...

Taking Thread Dumps From a JVM

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Taking Heap Dumps From a JVM

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

shallow.lock': File exists errors

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: shallow.lock': File exists errors, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98020, title: shallow.lock'：ファイルが存在するエラー

Changing the name of an existing environment

legacy

, knowledgeArticleType: reference, legacy: true, name: Changing the name of an existing environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 30664, title: 既存の環境の名前を変更する

Integrate Jenkins (CI Service) with Azure DevOps

legacy

, knowledgeArticleType: reference, legacy: true, name: Integrate Jenkins (CI Service) with Azure DevOps, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 73181, title:...

Liferay Cloud Activation Key Expiration Warning (12/18/20)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay Cloud Activation Key Expiration Warning (12/18/20), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

To be able to access Liferay PaaS portal Database through DB client

legacy

, knowledgeArticleType: howTo, legacy: true, name: To be able to access Liferay PaaS portal Database through DB client, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 23085, title: DB...

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Scheduled Publications not working in Liferay SaaS environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 77587, title:...

Building and Deploying using the Liferay Cloud CLI

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Building and Deploying using the Liferay Cloud CLI, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXPクラウドCLIを使用したビルドとデプロイ

Deploying an EXT module on PaaS

legacy How To

Issue Deploying an EXT extension results in the extension being lost after the environment restarts. Environment Quarterly Releases 2023.Q3.3+. PaaS Resolution The use of EXT modules is discouraged....

Advanced Tab in the Monitoring section on the Cloud Console is not showing up

legacy Troubleshooting

Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS Resolution...

JS file caching

legacy

Issue How to enable the cache for the JS file? On each page refresh, all default JS is getting called, impacting site performance. Environment Liferay Paas Liferay Quarterly Release Resolution While refreshing the...

Why is there a large difference in CPU usage within a clustered environment?

legacy

Issue When viewing Application Metrics, there is a large difference in CPU usage within a clustered environment. For example, CPU usage is showing 5% on one node while it is 50% on another node. Environment Liferay PaaS...

Seperate SSL for virtual instances

legacy How To

Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...

Can Liferay Support add a new user to the SaaS environment?

legacy

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...

Deploys failing due to "requested flag is either misspelled or unsupported by this database type"

legacy Troubleshooting

Issue New deploys fails due to the database service and backup restores too Checking the database service logs you identify the following: INFO May 15 14:54:39.664 1904 database 75b864bd48-zzc6n [INFO] Instance...

Permissions error when restoring backup

legacy Troubleshooting

Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...

Path error for mariadb.jar

legacy

Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...

When a virtual instance is created via a headless API, the admin user's email address changes

legacy Troubleshooting

Issue When a virtual instance is created via a headless API, the admin user's email address changes. Environment 2024.q2.2 Resolution Update to 2024.q3+ or implement a portal property as a workaround: Set...

カスタムドメイン

Official Documentation

Custom Domains With Liferay Cloud, you can connect custom domains to environment services with a DNS provider. First, register your custom domain with your environment's Load Balancer IP address....

PaaS 上で Glowroot を有効にする

Official Documentation

Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. If you're running Liferay in a clustered environment, enable...

バックアップのダウンロードとアップロード

Official Documentation

Downloading and Uploading Backups The Liferay Cloud backup service creates backups of an environment's database and the full contents of the Liferay instance's LIFERAY_HOME/data folder. This...

サービススタックのバージョンについて

Official Documentation

Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...

Liferay DXPサービスの設定　

Official Documentation

Configuring the Liferay DXP Service There are several methods available to configure DXP in Liferay PaaS: through the in DXP System Settings and through the use of config and property files. DXP...

AWSチャートを使用してAWSでLiferayを実行する

Official Documentation

Using the AWS Chart to Run Liferay in AWS Using the AWS chart is a CLI-only method for provisioning Liferay in AWS. Launch Liferay Set and export an environment variable to hold the Liferay AWS...

Liferay Cloud のメンテナンスとリリーススケジュール

Official Documentation

Liferay Cloud Maintenance and Release Schedule Liferay SaaS and PaaS both have a weekly maintenance and release schedule. Liferay Cloud uses a transparent and predictable release cadence so you can...

AWS マネージドリソースリファレンス

Official Documentation

AWS Managed Resources Reference By default, Liferay uses several managed services to run background operations when hosting in AWS. These resources facilitate the provisioning and continued use of...

AWS での自動スケーリング

Official Documentation

Auto-Scaling in AWS Liferay's auto-scaling feature automatically creates and destroys replicas (nodes) in the Liferay cluster to optimize performance. You can choose the minimum and maximum number...

GovCloud を使用して AWS で Liferay を実行する

Official Documentation

Using GovCloud to run Liferay in AWS Government entities can use GovCloud to provision Liferay in AWS. Subscribe to Liferay DXP Visit the AWS Marketplace. In Discover Products, find Liferay...

マーケットプレイスアーティファクトを使用してAWSでLiferayを実行する

Official Documentation

Using Marketplace Artifacts to Run Liferay in AWS You can use AWS Marketplace artifacts to provision Liferay in AWS. Prerequisite Oras CLI (optional) Launch Liferay Set and export environment...

AWSでLiferayを公開する

Official Documentation

Making Liferay Public in AWS Now that you have Liferay installed, all that's left is to make it publicly available and then configure HTTPS for secure communication. Install the nginx Ingress...

Webサーバーサービス（Nginx）

Official Documentation

Web Server Service (Nginx) The Nginx web server functions as a gateway from the open internet to your Liferay Cloud services. It handles all traffic from your users and acts as a high-performance...

Liferay DXPをAnalytics Cloudに接続する

Official Documentation

Connecting Liferay DXP to Analytics Cloud Liferay DXP 2024.Q1+/Portal GA112+ Liferay DXP and Analytics Cloud connect via a secure, encrypted token. This token is generated by Analytics Cloud and...

セキュリティ設定の調整

Official Documentation

Tuning Security Settings Here are a list of best practices for tightening and maintaining your Liferay PaaS project's security, including networking practices, data security, and general security...

Liferay PaaS - Liferay Service fails to start due to wrong Dynatrace credentials even if they are not set

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While starting the liferay service, the container will...

Getting informed about scheduled maintenances

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to get informed about scheduled maintenances. If...

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