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It is helpful to see how close you are to running out of space on Jenkins. We have provided a way to see the current disk usage of the CI service. Login to the Jenkins service and navigate to "Disk...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Troubleshooting Tools and...

Getting Started Welcome to Liferay Analytics Cloud! Collecting analytics data is a crucial part of any business. There are many different tools out there but not all provide high value. It's not...

Troubleshooting Analytics Cloud Activation There are a few steps that must be performed in order to begin using Analytics Cloud. If these steps have not yet been performed, you may encounter an...

Managing Properties After creating a property it can be managed and modified from the Workspace Settings section of Analytics Cloud. Navigate to Settings → Workspace Settings → Properties. ...

Load Balancer The Ingress Load Balancer gives internet access to your environment's services via proxied HTTP(S) connections using TLS (1.2 or 1.3) protocol. Each load balancer has a static IP that...

Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...

Connecting a VPN Server to Liferay Cloud You can use Liferay Cloud's VPN feature to connect your Liferay Cloud services to external services on private networks, so you can operate an external...

Using the Liferay DXP Service The Liferay service is the heartbeat of any project in Liferay Cloud (SaaS or PaaS). It runs the application's Liferay DXP instance and interacts with other services...

Liferay Service Environment Variables The Liferay service has a range of environment variables that are used to configure the service, its connection to other services, and the DXP installation...

Liferay SaaS Go-Live Checklist Liferay Cloud is committed to your project's smooth launch. Here is a list of steps you should take to prepare in advance for your production environment to go live. ...

Using a Custom Service In Liferay Cloud, you are not limited to the standard set of services provided out-of-the-box. You can also create and deploy a custom service to run any new processes within...

Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...

Stage 1: Matching DXP Versions The first stage of migration is to configure the Liferay service running on Liferay Cloud to run the same version of the installation you want to migrate. This...

Liferay SaaS Compatibility Matrix Liferay DXP is the heart of Liferay SaaS, but not every DXP feature applies to Liferay SaaS. Some DXP features are not compatible, and some must be achieved via...

Configuring Your Bitbucket Repository Your Liferay Cloud onboarding email contains a link to a GitHub repository hosted in the dxpcloud organization. This repository is a template for a team's...

Liferay Cloud Support FAQs Here are the answers to common questions pertaining to Liferay Cloud Support. Why isn't Liferay Cloud open source? Liferay is an open-source company, with open-source...

Web Application Firewall Liferay Cloud 5.x.x Liferay Cloud includes a web application firewall called ModSecurity. It inspects requests sent to the web server against a predefined set of custom...

Liferay Cloud Native Provisioning Liferay's cloud native experience is a Kubernetes-based Helm chart for portable deployment of Liferay instances to any cloud with a Kubernetes engine. This...

Running Liferay DXP in Amazon Web Services There are three ways to host Liferay DXP in AWS: Installing Liferay DXP using the plain Helm chart. Installing Liferay DXP from AWS Marketplace. ...

Running Liferay on any Kubernetes Cluster These instructions are purposefully generic. They install a cluster that works on any Kubernetes implementation, but additional work is needed to make that...

, knowledgeArticleType: reference, legacy: true, name: nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 136120, title: nginx (HAProxy)...

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaS services stuck in "Deployment in progress" status, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109487, title:...

, knowledgeArticleType: troubleshooting, legacy: true, name: Permissions are requested for user Customer in Jenkins when Bitbucket is configured, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

, knowledgeArticleType: reference, legacy: true, name: Liferay SaaS incident contact roles on Analytics Cloud, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 99286, title: Analytics Cloud上のLiferay...

, knowledgeArticleType: troubleshooting, legacy: true, name: Large files (20MB+) on Git repository become corrupted when deploying to Cloud, showDisclaimerMessage: true, sourceTeam: Support,...

, knowledgeArticleType: troubleshooting, legacy: true, name: [Internal] Custom Utility page doesn't work in Liferay SaaS, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 91064, title: [内部]...

, knowledgeArticleType: reference, legacy: true, name: Outgoing SMTP IP address for Liferay SaaS, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 89032, title: Liferay SaaSの送信SMTP IPアドレス

Issue When using a Liferay DXP instance deployed on a Jakarta-based image (e.g., Tomcat 10), the liferay-dxp-agent bundle may fail to start. The logs will show an org.osgi.framework.BundleException error related to an unresolved package import. A key part of the error message will look...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to change the default metric value of CPU...

Issue My Liferay image is failing to start with the default settings. The following message is thrown in the logs: javax.servlet.ServletException: A servlet matching the filter...

Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...

Configuring Liferay in AWS Since Liferay installations hosted in AWS use Helm, you must configure and customize Liferay using the Helm CLI. You can write as many .yaml files as you need. To update...

Viewing Metrics from Kubernetes It is important to track resource usage in the Kubernetes cluster. To view your resource usage, you must use a collector and an exporter. Before you can view...

Configuring Internally Managed Services Internally managed services are configured and managed within the chart. These services are defined using the dependencies property: dependencies: : ...

Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config>     <cookie-config>         <name>LR_JSESSIONID</name>     </cookie-config> </session-config> We...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml...

Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...