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What is the significance of "Reset preview and thumbnail file for Documents and Media" option?

This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...

Unable to upload documents to Document Library from remote machine through web service larger than 3MB

legacy Troubleshooting

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...

Can not Edit Calendar Event When User Language and Portal Language Differ

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...

Migration of documents to a supported file system store before upgrade

legacy How To

Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...

Where to configure mail trigger interval for Asset publisher portlet

legacy How To

Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...

[$SITE_NAME$] associated with assets are not coming in the mail content

legacy Troubleshooting

Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...

Is it possible to configure Multiple Repositories?

legacy

Issue How can we configure multiple repositories in Document and Media? Environment Liferay DXP 7.0 Resolution It is possible to configure one repository (default store type) along with the multiple external...

How to enable "Save as Draft" option in Document and Media portlet

legacy Troubleshooting

Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. # # Set this to true...

Disabling The Default Adaptive Media Images

legacy Troubleshooting

Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...

How to Enable Delete Option for Document & Media Portlet

legacy Troubleshooting

Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...

Error cannot read JPEG2000 image

legacy Troubleshooting

Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...

Blog cover image is cut at the top and at the bottom

legacy Troubleshooting

Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...

I would like to customize the template of the email sent about flagged Message Boards posts

legacy How To

Issue When a user flags a message as inappropriate in Message Boards, the admin user receives an email notification. I would like to customize the subject and the body of this email template. Environment DXP 7.1+...

Unable to add a document from Control Panel-> Document and Media.

legacy Troubleshooting

Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive. This behavior is only observed whenever the server is started from...

Heavy database queries involving DLFileEntry table

legacy Troubleshooting

Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...

I can access a document via the download URL even if I change the file's name in the URL

legacy

Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...

Deleting Files and Folders in Documents and Media

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

I can access the documents of a deactivated site unless permissions are revoked

legacy How To

Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...

Unable to validate Social Office license due to failed server ID matching

legacy Troubleshooting

Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...

Some content not visible in documents and media, but visible on DDL

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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