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No preview is generated when Gifsicle is enabled

Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN...

Guest user cannot see a Document when accessed by the Latest version URL

legacy Troubleshooting

Issue A Document has "View" permissions enabled for Guest users. When the Guest user wants to access the Document by using the Latest version URL, the Document is not accessible. Environment Liferay DXP 7.4...

Scope selection in Blogs Aggregator portlet not working

legacy Troubleshooting

Issue Log in as Admin Add a Blogs portlet on Liferay home page Add an entry Navigate to Control Panel > Sites Create a new Site (eg: Liferay 2) Create a new page on the Site Add Blogs portlet and Blogs Aggregator Add...

Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters

legacy Troubleshooting

Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...

"Specified key was too long" warnings when upgrading from 7.2 to 2023.q3.2

legacy Troubleshooting

Issue We are upgrading from 7.2 to 7.4 When running the upgrade tool, there is this WARN: WARN [main][BaseDB:1468] (conn=697) Specified key was too long; max key length is 3072 bytes: create index IX_F365A086 on...

Compatibility for OpenOffice v4.1.13

legacy

Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.)...

Video previews not being generated

legacy Troubleshooting

Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created....

Implementing an Item Selector

legacy Troubleshooting

Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...

PDF previews in the Item Selector

legacy

Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...

Documents and Media portlet

legacy

Issue When we select multiple files using Liferay DMS to upload. Does it upload any info related to the file to the server when it is selected? When we select and publish multiple documents does it process...

After upgrading from DXP 7.0 to DXP 7.4 the document friendly URLs are missing

How To

Issue I have upgraded from DXP 7.0 to DXP 7.4. After the successful upgrade, we noticed that the document-friendly URLs are missing on DXP 7.4 Reproduction Steps: 1. Set up DXP 7.0 with fp de-102 2. Go to Control Panel...

Edit image from document & media accepting all file extentions regardless of configuration

legacy Troubleshooting

Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3....

ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app

legacy Troubleshooting

Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition...

Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4

legacy Troubleshooting

Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the...

Files are Azure Blob are being repeatedly fetched

legacy Troubleshooting

Issue If a customer has a large enough document library and enough pages in the blob storage, there is a chance that when the file/document is fetched, too many pages will be fetched causing the file to never be...

Unescaped characters in the title of Documents when viewing in card view

legacy Troubleshooting

Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...

Comments on Documents & Media taking a long time to be made

legacy Troubleshooting

Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...

Forms upload for guests are not working after changing the mail domain in Instance Settings

legacy Troubleshooting

Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...

Liferay Achieve (LAR) file size limit

legacy

Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...

Migrate Documents and Media Library from NFS Share to DBstore

legacy Troubleshooting

Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...

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