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How to locate document in the directory when using Advanced File System Store

Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...

How to see the number of downloads for Documents and Media?

legacy How To

Issue In Liferay 6.1 and 6.2, if you opened a Document as and Admin, you had the information about the number of downloads. This is missing in DXP 7.0+ Environment Liferay DXP 7.0+ Resolution In DXP 7.0+, you can...

How to programmatically get the list of calendar event invitees

legacy How To

Issue I want to get the list of users that accepted an invitation to an event (but programmatically, not by viewing the event on the UI) Environment DXP 7.2 Resolution - in the background, calendar events are called...

The main.js of Notification portlet can be accessible

legacy

Issue End-user able to access main.js URL at their end Environment Liferay 6.2 Resolution The main.js of the Notification portlet can be accessed via inspect element or browser. It can be accessed in the browser...

How can I change the editor used in the Knowledge Base app?

legacy How To

Issue How can portal administrators change the default editor of the Knowledge Base app installed in Lifray DXP? Environment Liferay DXP 7.0+ Resolution You can change the Knowledge Base's default editor from the...

Ability to set default "Viewable by" permission for assets

legacy

Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...

Expand button not working in mobile view

legacy

Issue While clicking the Expand button of Document & Media in the Mobile, it is not working. Environment Liferay DXP 7.2 Resolution The Expand button is working on all screen size, however, the expand button does not...

Storage structure and mechanism to verify the backup storage

legacy

Issue How the Documents are stored and a mechanism to verify the backup storage with SAN storage. Environment Liferay 7.0 Resolution When uploading the documents via document and media portlet from the Liferay...

Restoring multiple items from the Recycle Bin

legacy

Issue Is it possible to configure the Recycle Bin to allow users to select multiple objects and click a single time to restore all selected? If not, is this feature in your roadmap at all? Environment DXP 7.0 DXP 7.1...

Message Board Portlet - File Attachments

legacy How To

Issue Is it possible to deactivate File Attachments on the Message Board portlet? Environment Liferay Portal 6.2 Liferay DXP+ Resolution By adjusting the role/permissions according to the user and the...

SharePoint Repository Location

legacy Troubleshooting

Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...

Multiple language support for Knowledge Base

legacy How To

Issue How can content be created in the Knowledge Base in multiple languages? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution It is a current feature...

Issues With Displaying SVG Files

legacy Troubleshooting

When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...

Configuring Log4j Logging for the Audit Portlet in Liferay Portal EE

legacy How To

This article demonstrates how to create a separate audit.YYYY-MM-DD.log file within ${liferay.home}/logfor audit INFO messages. It should roll over every day with this configuration. Environment Liferay Portal EE...

Documents and Media Library Capacity

legacy How To

As many customers use the Liferay Document Library to store the bulk of their documents, a natural question arises pertaining to the data; namely, how much is too much? While this...

Guide for Document and Media Library in Liferay Portal 6.1 and 6.2

legacy

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

Guide for Document Library 5.2 and 6.0

legacy

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

Utilizing Jasper Reports Plugin in Liferay

legacy How To

The Jasper Reports Plugin is designed to work with the Reports Portlet in order to enhance the report capabilities of reporting programs such as iReport. This article will demonstrate...

GraphQL multipart requests in DXP 7.4

legacy Troubleshooting

Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2:...

Why I can see a document if I don't have permission in a parent folder and permissions inheritance is enabled?

legacy

Issue In a portal with the structure Folder1 > Folder2 > Folder3 > Document and below permissions: Folder1: Subscribe, View, Access Folder2: No permissions Folder3: Subscribe, View, Access Document: View,...

Receiving NoSuchMethodError on DLAppService.AddFileEntry function

legacy Troubleshooting

Issue Using the following method, to add file entries to the portal, at deployment: addFileEntry( String externalReferenceCode, long repositoryId, long folderId, String sourceFileName, String...

Why does the Link to Page function in Web Content Structures return a page number, instead of a page name?

legacy Troubleshooting

Issue When I use the Link to Page function in Web Content Structures (or getFriendlyUrl() in a Web Content Template), it's fetching a URL which includes the page layout ID, instead of the page name. For example,...

It is not possible to remove the View permission for Site Members in a document library folder

legacy Troubleshooting

Issue In the permissions management of a folder we can see that the VIEW permission is checked and disabled for Site Member role and it is not possible to change it. If we hover the mouse over this check we can...

Error when a file in Sharepoint repository contains special character in title

legacy Troubleshooting

Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...

'Portlet is temporarily unavailable' error for Sharepoint Connection

legacy Troubleshooting

Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

Uploaded documents are not visible on a different machine

legacy

Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...

Unable to add new web content folder when characters blacklist is empty

legacy Troubleshooting

Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...

FreeHTML - shows text undefined when clicking on it's preview

legacy Troubleshooting

Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...

Adaptive Media does not show errors in logs

legacy Troubleshooting

Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...

Setup Liferay’s document management with an Amazon S3 as a repository

legacy How To

Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...

How can I turn off the print screen and download features for documents of a certain site?

legacy How To

Issue The admin wants to upload a document to the site, but he or she must limit other users from downloading the document and from taking screenshots of the document on that site. Environment Liferay DXP 7.0...

Role Permissions to display all the actions in Knowledge Base Display Widget

legacy Troubleshooting

Issue After having created a specific role to let users manage Knowledge Base articles from Knowledge Base widgets, some actions, like "Add Child Article" or "Edit Article", may be visible from Knowledge Base Admin...

How to implement a custom antivirus scanner

legacy How To

Issue The article at https://learn.liferay.com/dxp/latest/en/system-administration/file-storage/enabling-antivirus-scanning-for-uploaded-files.html describes mainly how to integrate/configure DXP with Clam AV. But what if...

Choose category name show subcategory web content in Asset Pubilsher

legacy Troubleshooting

Issue Steps to reproduce: Add a site with page Add a vocabulary: Vocabulary Name Add a category for Vocabulary Name: Category Name Add a sub category for Category Name: Subcategory Name Add a web content with Category...

'Unable to load external repository class' when a Sharepoint OAuth configuration is missing for an existing repository

legacy Troubleshooting

Issue If the Sharepoint configuration (configured in System Settings) is missing or broken for a repository in Documents and Media, the following error gets thrown every time I access Documents and Media, and I am unable...

Unable to perform any document & media related task post updating Upload Request Size field under system settings.

legacy Troubleshooting

Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...

Support between Amazon S3 and Liferay

legacy

Issue What is Amazon S3 and how it can be used with the Liferay? Environment Liferay DXP 7.2 Resolution Amazon S3 is part of Amazon Web Services (AWS). AWS provides many useful services in the cloud such as virtual...

How to remove the + button from Document and Media

legacy How To

Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...

WARNING "filterNormalizeUri received bad value" when working with blog entries

legacy Troubleshooting

Issue The following WARNING is obtained when editing/listing blog entries: WARNING [http-nio-8080-exec-7] com.google.template.soy.shared.restricted.Sanitizers.filterNormalizeUri |filterNormalizeUri received bad...

Submitting a Document with the same name results in an error and losing the file from the form field

legacy Troubleshooting

Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...

Liferay <-> Instagram integration

legacy

Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...

I cannot filter and order search results in Documents and Media

legacy

Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...

Where to configure mail trigger interval for Asset publisher portlet

legacy How To

Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...

[$SITE_NAME$] associated with assets are not coming in the mail content

legacy Troubleshooting

Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...

Migration of documents to a supported file system store before upgrade

legacy How To

Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...

Is it possible to configure Multiple Repositories?

legacy

Issue How can we configure multiple repositories in Document and Media? Environment Liferay DXP 7.0 Resolution It is possible to configure one repository (default store type) along with the multiple external...

How to enable "Save as Draft" option in Document and Media portlet

legacy Troubleshooting

Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. # # Set this to true...

Disabling The Default Adaptive Media Images

legacy Troubleshooting

Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...

How to Enable Delete Option for Document & Media Portlet

legacy Troubleshooting

Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...

Error cannot read JPEG2000 image

legacy Troubleshooting

Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...

Blog cover image is cut at the top and at the bottom

legacy Troubleshooting

Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...

I would like to customize the template of the email sent about flagged Message Boards posts

legacy How To

Issue When a user flags a message as inappropriate in Message Boards, the admin user receives an email notification. I would like to customize the subject and the body of this email template. Environment DXP 7.1+...

Unable to add a document from Control Panel-> Document and Media.

legacy Troubleshooting

Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive. This behavior is only observed whenever the server is started from...

Splitting Blog Information Into Different Pages

legacy How To

Through the Blog Portlet, there is a unique functionality where Blog information can be split into different pages. Resolution To achieve this functionality, start by going to the...

Message Boards Issue When Configuring With HTML and Creating Hyperlinks With the 'Other' Designation

legacy

This article documents a known behavior where Message Boards' CKEditor—when configured to HTML—will have text stripped from hyperlinks after a post. This is usually observed after setting the protocol to Other. Resolution...

Configuring the automatic email notification URLs to display the correct port number

legacy Troubleshooting

When an email notification is sent out, the template for the message may not be referencing the correct port within the URL. For example, the email may show the URL as...

Changes in Wiki Syntax Parsing from 6.0 EE SP1 to 6.0 EE SP2

legacy How To

In Liferay Portal 6.0 EE SP2, a new Creole parser for the Wiki portlet has been implemented and changed how links are parsed. For example, previously in 6.0 EE SP1, links using single...

Configuring Log4j Logging for the Audit Portlet in DXP 7.0

legacy How To

This article demonstrates how to create a separate audit.YYYY-MM-DD.log file within ${liferay.home}/log for audit INFO messages. It should roll over every day with this configuration. Resolution Once the DXP 7.0...

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