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Jenkins build failed with exception of "no artifacts found that match the file pattern build"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing with the below errors for all the branches (in all environments) Found LiferayCloudProject_v2_0_0 ...
CPU utilisation is going greater than the 100%
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue During backup, the CPU utilization is greater than 100% in the monitoring section of the backup service. Is this abnormal in this...
Unable to activate ModSecurity
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following the official documentation, it doesn't work. The debug log is turned...
Error managing documents and URLs using GCS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or Liferay PaaS environment, after adding an image file to your document...
Liferay PaaS: Custom domains are not SSL certified by Liferay
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have domains that are NOT using custom SSL certificates, however, they refuse to use https connection. Environment Liferay PaaS...
Update Credentials in Jenkins for Git repository usage
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the Jenkins service use. Add button is disabled. Environment Liferay PaaS Resolution...
Total allocated memory for a service (shown in cloud console's monitoring) is not updated
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a custom service running in one of our Liferay PaaS environments (the issue might be relevant just as well for a default...
Backup Service fails to start successfully
Issue The backup service fails to start successfully and the following errors can be found in the backup logs: cat: /sys/fs/cgroup/memory/memory.limit_in_bytes: No such file or directory  Environment Liferay DXP 7.4 Backup Service 5.8.x Resolution The file path for memory limit changed...
Uploading a large amount of data results in high memory usage on CI service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Uploading more than 1 GB worth of files can result in a failed build and high memory usage indicated by an exit value of 137 error....
The ci service exceeded 80% of its allocated Memory
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We sometimes see the following warning in the Cloud console when deploying builds: Environment Liferay PaaS Resolution If the message...
Importing and Exporting Object entries
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article discusses how to export a copy of your Object entries, and import them into a new Object using the Import/Export Center...
CI service's monitoring data is not visible in cloud console
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a certain date, post recent deployment on the Liferay PaaS environment...
Need to check access logs from webserver in Liferay PaaS environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which IPs have accessed their site. Environment Liferay DXP 7.3+ Resolution...
LCP Tool installation in a restricted environment
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist *.liferay.cloud at the firewall end to make sure that LCP tool is installed...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to Dynatrace application. Environment Liferay DXP 7.4 Resolution This usually happens...
Is it possible to remove the default domains *.lfr.cloud in Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay PaaS, is it possible to remove the default domains *.lfr.cloud? Environment Liferay PaaS Resolution There is no way to...
Liferay PaaS: Cannot add hotfix to the GitHub repository - Hotfix is larger than 100MB
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The hotfix is so large that it is cannot be added to GitHub repository from local Liferay environment. GitHub has 100MB limit and...
HTTP/2 protocol in Liferay Cloud
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay Cloud support HTTP/2? Environment Liferay PaaS Resolution Liferay Cloud supports HTTP/2. It is enabled by default in all...
Guest user permissions not working for Picklists
Issue When picklists are assigned guest user view permissions, the JSON API is not accessible without authentication. Environment Liferay DXP 7.4 Resolution This is the correct behavior based on the Service Access Policy. By default, API access is restricted, but by following this...
Clean previous deployments which are stuck in a "in progress" status
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have run several deployments in the same environment and the console shows that there are various running/in progress, but only...

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