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How to Configure PaaS to Push Metrics to Dynatrace Account
How To
Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json ...
Finding your Liferay Cloud location via egress IP address
How To
Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected.   Environment Liferay PaaS   Resolution The ingress IP address does not reflect the actual location of the specific...
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...
How can I disable the Commerce Wish List creation
How To
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Monotype Font Licensing
Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution...
Implementing strict rules for virtual hosts and friendly URLs
legacy Troubleshooting
Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Email Address Validation for Forgot Password
Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...
Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2
Troubleshooting
Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....
User profile is visible when accessing the /web/test
legacy Troubleshooting
Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...
Organization tab do not shows the user when user is added to organization via Groovy Script
legacy Troubleshooting
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...
How to Compare Between Versions When Using Workflow
Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...
How to allow unauthenticated (guest user) requests for GraphQL
Troubleshooting
Issue I implemented ReactJS Widget that relies on GraphQL requests for custom object values, with a widget exposing object entries to the public. However, unauthenticated GrapQL requests are disabled by default and...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
How to Exclude User Names (userName field) from Search Queries in Liferay
legacy How To
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
Modified date not match the author of a web content, document or any other asset.
legacy
Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...
Handling an excess number of User Notifications
legacy Troubleshooting
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...
Email Settings not resetting completely from Instance Settings
legacy Troubleshooting
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...
Is it possible to create Style Books directly from a Client Extension?
legacy
Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...
Using Required for system configurations.
legacy Troubleshooting
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...