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Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and that instance setting interact with each other? Environment Liferay DXP...

Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are used to determine theme inheritance for a page? Environment Liferay DXP...

Issue When searching products, the product description contains HTML elements. Steps to Reproduce: 1. Create a site using the Minium accelerator. 2. Navigate to Commerce > Product Management > Products 3. Open Brake Fluid and click Publish 4. From the Catalog page, type "brake" using the...

Issue When empty search performed not all the available subCategories are shown under a certain Category. Environment Liferay 7.4+ Resolution At your search facets, select configuration of the Category facet and change the value of Max Terms. This value limits how many categories are...

Issue I configured an OpenID Connect Provider Connection. When I try to login using the OpenID  Connect Client Name, I get an internal server error. In logs, a java exception is thrown: WARN [http -nio-8080-exec-2][PortalImp1:6018] The client secret must not be null...

Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified?   Environment Liferay 7.4   Resolution The following Query may be able to check for what is missing from the Document Library The logic is that the the path_ column...

Issue The admin user needs to place an order on behalf of B2C and B2B customers who have different accounts. While impersonating users simultaneously in the same browser, duplicate account details are visible. Steps to reproduce: Create Minium Site Create 2 users with diff 2 accounts...

Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null com.liferay.portal.kernel.exception.SystemException:...

Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment. Environment Liferay DXP 7.4  Commerce 4.0 Resolution  NOTE: The following...

Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND (portletpre0_.plid = ?) AND (portletpre0_.portletId = ?) AND portletpre0_.ctCollectionId = 0...

Issue Click-to-Chat bubble disappears if I change to a different page. The page needs to be reloaded for the click-to-chat bubble to appear. During conversation in click-to-chat bubble, the conversation disappears when navigating to another page. Environment 2023.q4 Zendesk Web Widget...

Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is not possible to hide the external video shortcut for regular users with the current...

Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property staging.system.event.max.age=1 is active and removes all entries.,...

Issue When a user creates a new site template and configures a custom theme, it is redirected to the 'classic theme' when a new site is created using that template. Steps to reproduce: 1. Start Liferay 2024.Q2.0 2. Navigate to Site Administration -> Click on Site Templates and create a...

Issue We tried to add a new user to our Zendesk project but they still can't access the tickets Environment Zendesk Resolution You should check if you have support seats left available, if they are full, you should contact your sales representative requesting to increase the support seat...

Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490 com.liferay.exportimport.kernel.lar.PortletDataException: No...

Issue When searching web content created from a structure, the results do not return blank strings for empty fields. Instead, search ignores them by either returning null or nothing at all(e.g. missing element in an array).   Environment DXP 7.3 DXP 7.4 Resolution The described behavior...

Issue There has been an issue impacting Azure Virtual Machines running Windows Client and Windows Server with the CrowdStrike Falcon agent recently The issue begain around 19:00 UTC on July 18, 2024 and cauess affected VMs to encounter a bug check (BSOD)and become stuck in a restarting...

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error line:  Problem occurred during the parsing of the hotfix:...

Issue We are observing a strange behavior in the system, where many fields display strange values, such as "   ", in both System Settings and Instance Settings. We are also seeing the following WARN in our logs: WARN [main][MainServlet:229] The default JVM character set...