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Forbidden when trying to download openapi.json
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am unable to successfully download the openapi.json file...
The link received in the email notification after form submission is showing the 'Page Not Found' Error for Guest User on Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The link received ('click here to access the form')...
Different Instance IDs shown in logs and monitoring section of Cloud Console
legacy
Issue While monitoring Liferay Cloud, different instance IDs of the database are shown in the log section and monitoring section of Cloud Console. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
Configure SMTP (Mail Server) on Liferay SaaS Environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...
Importing and Exporting Object entries
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article discusses how to export a copy of your Object entries,...
Client Extension fails to deploy when extension name is too long
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Need to check access logs from webserver in Liferay PaaS environment
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...
LCP Tool installation in a restricted environment
legacy Troubleshooting
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...
Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
How to allow unauthenticated (guest user) requests for GraphQL
Troubleshooting
Issue I implemented ReactJS Widget that relies on GraphQL requests for custom object values, with a widget exposing object entries to the public. However, unauthenticated GrapQL requests are disabled by default and...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
How to check current Liferay Version in SaaS environments?
legacy How To
Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and...
Use the Liferay server to send emails upon Form submission on your Cloud environment
legacy How To
Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...
How to Compare Between Versions When Using Workflow
Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...
How can I use environment variables to get the URL of other CX micro-services?
legacy How To
Issue Currently we can access the dynamic urls for DXP using the following variables. "LIFERAY_ROUTES_CLIENT_EXTENSION": "/etc/liferay/lxc/ext-init-metadata", "LIFERAY_ROUTES_DXP": "/etc/liferay/lxc/dxp-metadata" Is...
Restricting the Guest Role's Access to the Home Page
Troubleshooting
Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...
Integrate Okta with Liferay DXP using OpenID Connect
How To
Introduction This recipe guides you through the steps to integrate Okta, your Identity Provider (IdP), with your Liferay environment using OpenID Connect. Prerequisites Okta Dev account Liferay DXP environment Administrative...
Limit the languages displayed in the translation selector for object fields
Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...