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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if the name is too long. For example, when the extension is named...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a certain date, post recent deployment on the Liferay PaaS environment...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which IPs have accessed their site. Environment Liferay DXP 7.3+ Resolution...

Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist *.liferay.cloud at the firewall end to make sure that LCP tool is installed...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to Dynatrace application. Environment Liferay DXP 7.4 Resolution This usually happens...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay Cloud support HTTP/2? Environment Liferay PaaS Resolution Liferay Cloud supports HTTP/2. It is enabled by default in all...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to find out the Inbound IP of my Liferay SaaS environment. How can I access this information? Environment Liferay SaaS...

Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction lock error appears in the database logs Exception executing batch...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows deployment succeeded but UI still shows that service is still loading for...

Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings Click Reindex All Navigate back to the Metrics page Expected...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting up Analytics Cloud with a Liferay SaaS environment, user groups do not appear to be syncing correctly. Although the...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as default, but we still get the default utility page when opening an invalid URL...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to configure reCAPTCHA I can't configure reCAPTCHA at the instance level in my...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a Client Extension to the Liferay SaaS EXT environment, the custom deployment keeps bootlooping with an error...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Are there any restrictions on the use of utility pages in LXC environments? After updating the environment to a version where the...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the services of the build is still in progress (on the UI), but the container is up...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a client extension to an Liferay SaaS EXT environment the following error is thrown: Some error has happened during...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking the logs of the Liferay service you can notice the following trace: Aug 21 10:45:46.359 build-3452...

Issue I'm unable to edit web content and submit it for publication. The Submit button for Publication button is greyed out and the existing web content is in "Pending" status. Reproduction Steps: Set a workflow for web content articles (e.g., the default Single Approver workflow) Go to...

Issue A 404 error code with status “NOT_FOUND” response is generated after making an API call to the "getAccountUserAccountsByExternalReferenceCodePage" endpoint. This occurs even if the caller has the “View Users” permission on the account. Environment DXP 7.4 Resolution Request a...