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Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since Liferay can already trigger emails for some events, why and how is it possible to use...

Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive configuration, typically 20 seconds. VPN Server: Will define its own custom keep-alive...

Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be in the proper PEM format which must include encapsulation boundaries. Private key...

Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection. Set up port forwarding to a HTTPS service. (e.g. vpn:1000 → 10.10.10.10:443)....

Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and DEFAULT_TTL) The Google Cloud platform uses CLIENT_TTL to control CDN behavior. As...

Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going to: Menu → Control Panel → CONFIGURATION → Instance Settings Additional...

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken = liferayOAuth2AccessTokenManager.getOAuth2AccessToken(clientRegistrationId); When we launch the Spring Boot application via...

Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing browser console (blocked:origin) errors is expected behavior.  As long...

Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution Possible email alerts sent by Liferay Cloud services are as below: Scaling...

Issue The Product Details Portlet shows the wrong product price when a Product Detail Template is configured as its application display. Environment 2024.Q2 Resolution If the getPrice() method is used in the template, this is likely the root cause as this method is outdated and should be...

Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not currently available on the Plans and Usage page. Please open a Help Center ticket...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs (Monthly Active Logged in Users). Environment Liferay SaaS. Resolution...

Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a process that occurs after the client submits the request. Once the...

Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null com.liferay.portal.kernel.exception.SystemException:...

Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay PaaS Resolution This is likely due to some characters that are in your...

Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution Currently Liferay's OpenID Connect (OIDC) implementation does not include SLO...

Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code resulting in not being able to edit the code related to innerHTML. Environment...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an Instance Setting in a local Liferay DXP environment are hard-coded in a...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do cookies travel within regions? Environment Liferay SaaS Liferay PaaS Resolution The routing of cookies depends on the location...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the Document Library in SaaS/PaaS environments with clamAV enabled. Some errors related to...