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ナレッジベース 3688
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Service keeps on restarting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on restarting without any errors Environment Liferay SaaS Resolution When the service is on...
Workflow is not getting triggered on a custom entity
Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR [com.liferay.portal.workflow.metrics.internal.petra.executor.WorkflowMetricsPortalExecutor-2][WorkflowMetricsPortalExecutor:56]...
Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown
Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings -> Breadcrumb or inside osgi/configs in below files:...
Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2
Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade test-theme/node_modules/gulp-help/index.js:81 task = gulp.tasks[name]; ^ TypeError: Cannot...
Solr Error when searching for Users or Organizations
Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN  [http-nio-8080-exec-5][ProxyMessageListener:86] com.liferay.portal.kernel.search.SearchException: Error from server at...
Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)
Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse Server" button is missing. LPS-125798, LPS-125296 - Certain toolbar buttons (e.g.: Smiley, SpecialChar,...
"Unable to initialize Elasticsearch cluster" error occurs after installing a new Fix Pack
Issue After installing a new Fix Pack on your current environment you might encounter the following errors in the logs due to Liferay Connector to Elasticsearch version update:...
Portlet drop-down menus don't collapse with a custom theme
Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when the page is using Classic Theme. Environment Liferay DXP 7.3...
How to resolve "User 'x' must have 'y' permission" errors encountered while performing staging publication processes
Issue Our team would like our staging managers to not be administrators, so we are only providing them with select permissions. However, publication attempts encounter errors such as:  ERROR [liferay/background_task-1][EventRemotePropagatorExportImportLifecycleListener:222] Unable to...
Text Area (text fields with multiple line) no working in IE
Issue Steps to Reproduce: 1) Take Liferay-dxp-tomcat-7.2.10-ga1 and install fix-pack dxp-1. 2) Go to Content > Forms. 3) Add a new Form. 4) Add text field. 5) Set text field as multiple lines. 6) Publish Form. 7) Now enter any character in the text field. Expected Result: The character...
Empty style selector in Page Fragments
Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css selector Copy the whole source code and validate on...
SAML certificate renewal are not being replicated immediately on my Liferay PaaS cluster.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue SAML certificate renewal are not being replicated immediately on my Liferay PaaS  cluster. Environment Liferay PaaS Resolution This...
Unable to define user in a Workflow Definition by identifier other than user-id
Issue When writing a Workflow Definition, I want to specify a user to receive a Workflow notification by an identifier such as screen-name or email-address. However, when I attempt to define the user by these identifiers, I see that the code is automatically removed, for example:...
Sensitive Information disclosed via Application Status 400 Error
Issue Application Server errors at times may identify software, software versioning and hint at how user input is processed. This sample trace to demonstrate was triggered by having invalid characters (namely a set of square brackets '[ ]' ) in a given URL. Tomcat considers the address...
Commerce modules fail to deploy due following license expiration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to deploy following license expiration and redeployment WARN...
Tooltip Messages appear twice when hovering over icon
Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal.  Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and should be fully resolved in an upcoming Fix Pack (possibly Fix Pack...
Authorising 'Data Source' using https/http
Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which makes a request to the server in order to pull data. Therefore, in order for...
The Refresh CAPTCHA option does not work
Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with the LPS-111714 Additional Information Enabling CAPTCHA on Form Submissions...
Unable to save Instance Settings modifications
Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these:       ERROR [http-nio-8080-exec-4][PortletServlet:112]...
"JSON text did not start with array or object and option to allow fragments not set" error on Liferay Screens iOS-SDK
Issue When trying to login on Liferay-iOS-SDK Screenlet on a DXP 7.0+ project, the operation will fail, throwing the below error: "LoginScreenlet | Failed to log in: Error Domain=com.liferay.mobile.sdk Code=1 \ "json-parsing-error\" UserInfo={NSLocalizedDescription=json-parsing-error,...

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