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Unable to single publish web content after LAR import to staging enabled site in 7.2

Issue In 7.2, after importing a LAR file to a staging enabled site, single publish of web content does not propagate to live successfully, and content in the live site remains unchanged Environment DXP 7.2 Resolution...

Filter on Product List UI does not show all category

legacy Troubleshooting

Issue Not all categories appear when filtering the product list Steps to reproduce: 1) Create a few categories with a hierarchy up to level 3 or 4. 2) Navigate to Commerce> Products> select the 'Filter' 3) Select...

The first repeatable field in a web content cannot be removed

legacy Troubleshooting

Issue Unable to remove the 1st repeatable element Steps to reproduce: 1) Start the DXP server 2) Create a new structure > add a Text field > set Repeatable to Yes > save the structure 3) Start creating new web...

Checked Sites become unchecked at Instance Settings > Analytics Cloud

legacy Troubleshooting

Issue At Instance Settings > Analytics Cloud, when a new site is checked on the first page and another site is selected on a subsequent page, the first site becomes unselected after saving the modification. How can any...

Unable to bind to the LDAP server javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

legacy Troubleshooting

Issue Unable to connect to Open LDAP in DXP due to the following UI error Environment Liferay DXP 7.4 Resolution These errors typically occur when Liferay is unable to communicate with LDAP or when mapping mistakes...

Video fragment using different languages

legacy Troubleshooting

Issue If you add a video fragment using two different languages (english and then chinese, for example) the actual behavior you will see is that the page with english locale will display the other language video...

Pages using template have a different URL showing in sitemap.xml

legacy Troubleshooting

Issue When crating pages or web content using a page template the URL that is generated contains a "w" character. When checking the sitemap, this pages are being referenced using the character "-" instead of...

Xuggler cannot generate thumbnail for videos with more than 2 audio channels

legacy Troubleshooting

Issue For videos with more than 2 audio channels, Xuggler does not generate thumbnail and throws an error: 2023-02-16 10:48:35.507 ERROR [main][xuggler:105] Error: inputChannels > 2; unsupported...

JavaScript Errors when deleting newly added data to 'Custom Excluded Paths' field in 'Frontend SPA Infrastructure'

legacy Troubleshooting

Issue After data has been entered into the Custom Excluded Paths field in the Frontend SPA Infrastructure, deleting that data results in the following JavaScript errors in the browser console: Uncaught Error: No route...

Unable to select the empty vocabulary

legacy Troubleshooting

Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...

Conditional workflow is breaking

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...

The image version has been changed, but the image remains the same

legacy Troubleshooting

Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image 3) Do check out and download it 4) Click three dots (Action...

Filter option under Content exports all data

legacy Troubleshooting

Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...

The Sort widget does not return accurate results on the first try

legacy Troubleshooting

Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...

Elasticsearch cluster health status is Red

legacy Troubleshooting

Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...

Import failed with duplicate layout page template

legacy Troubleshooting

Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...

Fragment with a dropzone doesn't work with the original dropzone in the master page

legacy Troubleshooting

Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....

"Not Found" message on the details page of a product when its localization differs from the user's localization

legacy Troubleshooting

Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...

java.lang.ClassCastException: class com.liferay.util.axis.SimpleHTTPSender cannot be cast to class org.apache.axis.Handler error when using axis library to call an external web service

legacy Troubleshooting

Issue We have implemented a custom code in an OSGi module that uses the Apache Axis client and is trying to invoke an external SOAP web service. When we try to call the external service, a ClassCastException error is...

Asset Publisher Page selector doesn't work

legacy Troubleshooting

Issue When I try to change the Page number in the combo box of the Asset Publisher, It always remains on the same page. Environment Liferay DXP 7.2 Fix Pack 14 or below Liferay DXP 7.3 Fix Pack 2 or below Resolution For...

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