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How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins builds are failing with errors like the following: * What went wrong:...
Resolving When a .lar File Exported From Asset Publisher is Empty
Issue I exported a .lar file directly from the Asset Publisher using Widget Menu -> Export didn't contain any assets and was only a few kb in size. Our environment is patched to de-92 Environment DXP 7.0 DXP 7.1 Resolution This is fixed by LPS-83228, which is included in...
Cannot Access Login Portlet After Changing Root Context and Updating Patches
Issue After changing the root context in my Liferay DXP 7.2 instance and installing fix pack dxp-6, the login portlet is grayed out and inaccessible. In the browser console, I see that the root context is doubled in the URL, and it returns the following 404 not found error for the login...
Unable to disable the footer option after upgrading to Liferay DXP 7.2
Issue 1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2 2) Steps to reproduce Go to the public page configuration To disable show footer, unchecked show footer option. After clicking on save, the option is disabled. Go to the...
Known issue: Error "Invalid version number: Version number may be negative or greater than 255" when starting up Liferay 6.2 using jdk 8u261 or later
Issue The following error was reported when starting up Liferay Portal 6.2 using jdk 8u261 or later Oct 19, 2020 3:02:57 AM org.apache.catalina.core.ApplicationDispatcher invoke SEVERE: Servlet.service() for servlet Friendly URL Servlet - Public threw exception...
JSPs stop working if their osgi module is restarted and direct.servlet.context.reload property is configured to false
Issue JSPs stop working if their osgi module is restarted and the direct servlet context reload functionality is disabled with the direct.servlet.context.reload=false setting. The issue is also reproduced in case: You deploy a new osgi fragment module that overrides an existing JSP...
Liferay PaaS - DB user doesn't have super privileges for the database service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227 (42000) at line XX: Access denied; you need (at least one of) the SUPER...
Java parameter UseContainerSupport doesn't work
Issue We are trying to specify the amount of memory Liferay can use by setting the -XX:+UseContainerSupport property However, it seems to take no effect and we don't see the specified limit shown in the System Administration panel  Environment Liferay DXP 7.0+ Java HotSpot VM Resolution...
'Connection reset by peer' when uploading files
Issue You are encountering the following exception in the logs: java.io.IOException: Connection reset by peer Users cannot upload files and errors like the following are printed (some examples): WARN [UploadServletRequestImpl:245] Unable to parse upload request: Processing of...
Error "Incorrect string value" in logs when adding emojis to Web Content
Issue When inserting emojis (emoticons) to a Web Content article, the portal fails to add/update the article and an error similar to the one below is shown on logs. 09:33:30.544 ERROR [http-nio2-8080-exec-48][JDBCExceptionReporter:234] Incorrect string value:...
Amazon S3 - Report generation leads to multipart upload failed error
Issue Cannot generate reports on Liferay 6.2 and Amazon S3 Hitting multipart upload error when creating CSV file Scenario - With an S3 bucket configured for use and a data-definition in place, we find that when attempting to generate a report (.csv format), it is possible to encounter...
HttpOnly flag in JSESSIONID cookie using JBOSS application server
Issue JSESSIONID cookie does not contain the HttpOnly flag. Environment Liferay Portal 6.2 JBOSS Resolution You need to change it on your application server configuration, in the [jboss_home]\standalone\deployments\ROOT.war\WEB-INF\web.xml, as below: <session-config>     <cookie-config>...
Unable to restart bundles from GoGo Shell
Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to restart certain versions of modules If you encounter this behavior, then as...
Content Delivery Network (CDN) configuration "cdn.dynamic.resources.enabled=false" is not working
Issue After setting cdn.dynamic.resources.enabled=false, Liferay is still accessing some CSS and JavaScript from the CDN URLs configured in cdn.host.http= and cdn.host.https= Environment Liferay Portal Liferay DXP Resolution If the properties cdn.host.http= and/or cdn.host.https= are...
Staging configuration is incorrect after fix pack update
Issue We have staging enabled for a long time with only the Dynamic Data Lists portlet staged After updating to Fix Pack 61 or above, our staging configuration has changed and shows not only the Dynamic Data Lists as a staged portlet, but Blogs, Bookmarks, Documents and Media and Wiki...
Unicode special characters from a UTF-8 encoded OSGI config file are not properly read
Issue 1. add the osgi config file attached to the osgi/config directory 2. start the liferay server 3. go to system settings to the comments section Expected result: discussionEmailBody property has "Mit freundlichen Grüßen" text inside body text Actual result: discussionEmailBody...
Unable to set a virtual host
Issue We can't add/update our domain to our site's or instance's virtual host We get the below error on the UI: Please enter a unique virtual host. Virtual hosts must be valid domain names. Environment Liferay Portal 6.2+ Liferay DXP 7.0+ Resolution There are a few things that might...
Can't disable propagation of changes because of modified display settings
Issue When trying to disable the propagation of changes from a site template to my site, the option is not shown, instead there's a message stating: You cannot enable the propagation of changes because you modified the display settings of this site. Use the default language options to...
Error when executing Groovy script: java.sql.SQLException: Can't call commit when autocommit=true
Issue When a Groovy script with a commit instruction is executed it fails with the error: java.sql.SQLException: Can't call commit when autocommit=true Environment DXP 7.2 Resolution On the portal-ext.properties file make the following changes: At the end of the jdbc connector...
Getting 400 error code while accessing adaptive media urls using public IP
Issue When accessing adaptive media URL's over public IP eg: http://Public_IP:8080/o/adaptive-media/image/35333/Thumbnail-300x300/url.png?t=1588749467134, the page gets redirected to the home page. While accessing the adaptive media URLs using localhost, 127.0.0.1, Server_IP, Private_IP...

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