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Restarting JBoss node hangs at JGroups.connect() when using multicast
Issue If I have a multinode cluster using multicast replication, and I set  multicast.group.address["cluster-link-udp"] Restarting a node sometimes hangs when initializing JGroups channels. Environment Liferay DXP 7.1 JBoss EAP 7.1 Multicast replication Resolution Eliminate the line from...
Failed upgrade process for module com.liferay.dynamic.data.mapping.service - Nested exception: Content is not allowed in prolog.
Issue After a seemingly successful upgrade to Liferay DXP 7.1 the following error is showing up in the logs while starting the DXP bundle: Failed upgrade process for module com.liferay.dynamic.data.mapping.service  com.liferay.portal.kernel.upgrade.UpgradeException:...
Passing List of objects as json parameters gives NoSuchMethodException
Issue When a service expects lists of objects, and I want to pass them as a JSON string in Liferay's JSON-WS UI, it returns with NoSuchMethodException. An example string is: [{ "+simplefoo": "poc.db.model.impl.SimpleFooImpl", "uuid": "23a91bec-bdae-783f-0825-b3176546a0e9", "simpleFooId":...
Unable to add Calendar Event through Mobile Browser
Issue While creating a Calendar Event via the computer's browser, the event is created. But, while creating the new event through Mobile Browser, the page goes into the disabling mode. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...
Implicit connection cache issue
Issue Looking into the thread dumps, few threads were getting stuck as below with OracleImplicitConnectionCache and running out of implicit connection cache issue tomcat-http--300 - priority:5 - threadId:0x00007f6ac4286000 - nativeId:0x960 - nativeId (decimal):2400 - state:TIMED_WAITING...
Server unable to start after upgrading to latest fixpack
Issue After upgrading from the previous fixpack to the latest fixpack, the server is not getting started or the below error is thrown while starting the server. SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized...
Portlet preferences contains orphan records
Issue When a Site is deleted the PortletPreferences table still contains that site's orphan data. Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-58 and above. Installing Fix Packs and Hotfixes on Liferay DXP will guide to install...
APR library not found
Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: ...
LCS Client removed after Fix Pack 12 installation (Known Issue)
Issue Liferay Connected Services Client is missing after applying DXP-12 Where is Liferay Connected Services Client.lpkg? Environment DXP 7.1 + DXP-12 (Fix Pack 12) Resolution At the time of writing July 11th 2019, this is a known issue and is being actively addressed by our Engineering...
Deployment of WAR files with many jar dependencies is very slow in DXP
Issue If there is a war file which contains many jar dependencies in its WEB-INF/lib, deploying it to the osgi framework in DXP takes too much time - sometimes 20 minutes for a single WAR. Environment Liferay DXP 7.0+  Resolution Contact Liferay Support to build a hotfix for you which...
DocumentException: Premature end of file
Issue When deploying Spring MVC custom portlet, an exception is thrown "DocumentException: Error on line -1 of document: Premature end of the file. " Issue reproduced With 7.1 GA1 release as below when deployed the Spring MVC custom portlet,  2019-06-25 06:14:08.705 ERROR...
"App Manager is temporarily unavailable" error
Issue I go to Control Panel > Apps > App Manager I do not see any Apps listed, just a red warning on the top of the page "App Manager is temporarily unavailable" In the console I see similar ERRORS: ERROR [ajp-nio-10009-exec-6][PortletRequestDispatcherImpl:331] Unable to dispatch...
Deleting users using UserLocalServiceUtil.deleteUser(user) gets slow
Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after 3-4 days it is only deleting 200-300 users per hour. Why is it so slow?...
JDBC roll back error when generating LAR to export sites
Issue Whenever a LAR is tried to be generated the following message shows on the portal: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed Also on the console, the logs shows: 11:35:24,527 ERROR...
Unauthenticated user unable to view the Json web service.
Issue While accessing http://localhost:8080/api/jsonws as an unauthenticated (Guest) user and selecting the context path, an "Access denied" error is thrown. For example, when creating a simple Service Builder Module and keeping it default as it will create FOO. Write a simple getData()...
How to resolve when basic configuration portal properties are not read during startup
Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.*  properties) do not take effect and the Liferay defaults remain. Environment DXP 7.0 DXP 7.1 DXP 7.2...
What to check when Site Template changes are not propagating to sites
Issue Changes made to a site template (such as adding pages and updating permissions for existing pages) are not propagating to sites, even though the changes are seen in the site template. There are no errors in the logs, and there is no "Reset Changes" button appearing as described in...
Post installation of fix pack de-63, server failed to start with the error message "URI is not hierarchical"
Issue After installing the fix pack de-63, server failed to start and showing the following error in the server console. ERROR [Framework Event Dispatcher: Equinox Container: 7052a168-c7fe-0018-1de3-f2f0984a3e52][com_liferay_portal_configuration_persistence:97] FrameworkEvent ERROR...
Cannot disable simultaneous login
Issue After setting the following properties in portal-ext.properties, user can still login simultaneously. live.users.enabled=true auth.simultaneous.logins=false Environment Liferay DXP 7.1 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In order to disable simultaneous login, the following...
Spell check button does not appear on CKEditor toolbar
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The official CKEditor demo page shows the spell check button in the...

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