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Persistent scheduler job is not triggered in a cluster environment
Issue In a cluster environment, customized persistent scheduler job is not triggered sometimes. Environment Liferay DXP 7.1 Resolution Make sure the customized persistent scheduler module is deployed on all cluster nodes., content:...
Cannot cast org.apache.cxf.transport.http_jetty.continuations.JettyContinuationProviderFactory to org.apache.cxf.transport.http.ContinuationProviderFactory
Issue The following error is reported in the log: 2019-04-26 08:31:35.109 WARN [ServerService Thread Pool -- 84][com_liferay_portal_remote_soap_extender_impl:103] Invocation of 'addService' failed. java.lang.ClassCastException: Cannot cast...
Duplicate Logging in Upgrade to DXP 7.1
Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying com.liferay.portal.scheduler.internal.verify.SchedulerHelperPropertiesVerifyProcess INFO - Verifying...
Failed to link com/sun/xml/messaging/saaj/soap/SOAPDocumentImpl or Could not initialize class org.apache.cxf.helpers.DOMUtils
Issue When using JBoss as the application server and having customization to extend Web Service (WS), user may get the following issue: Web Service can not be found. When restarting the server, the following error is reported: 2019-04-26 05:47:02.437 WARN [ServerService Thread Pool --...
"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?
Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The database connected to the Liferay DXP bundle must be configured to UTF-8. It may...
Missing Marketplace App Functions in the Control Panel
Issue After restarting the server, customers have reported that several Marketplace functions normally found in the Control Panel are missing. See screenshot: Environment Liferay DXP 7.x Resolution This is because the Marketplace App has been corrupted. To resolve this issue, download...
LAR Import Fails with Error UT000020
Issue Trying to import a LAR file (or any other file type) larger than 10MB fails with the following message on the logs: Unable to parse upload request: UT000020: Connection terminated as request was larger than 10485760 Environment JBoss or Wildfly; Liferay DXP (any version)....
Compressing (Gzipping) js_loader_modules file
Issue js_loader_modules files are taking more time to load which degrades the portal's performance. To identify whether js_loader_modules file is Gzipped or not: Open the portal in Chrome incognito window. Press F12 and switch to the Network tab. Hit http://localhost:8080. Search...
Unable to deploy Apps because of an "Unable to write ..." error
Issue Cannot deploy certain App/plugins because of an "Unable to write ..." error. Some symptoms of this are: The App just sits in the deploy folder. The following error is reported in the log repeatedly: 2019-04-02 22:35:17.574 ERROR...
Why can I not access my Liferay server at the Friendly URL I set?
Issue A Friendly URL can be set to change the URL that users see when accessing a specific site. However without the Home URL being updated attempting to access the bundle at its base address will return a "Not Found" page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution When...
ORMException / StaleObjectStateException is reported
Issue The following ORMException and StaleObjectStateException are reported in the log 2019-03-25 01:59:12.172 ERROR [http-nio-8080-exec-9][MainServlet:525] com.liferay.portal.kernel.exception.SystemException: com.liferay.portal.kernel.dao.orm.ORMException:...
Liferay Marketplace Will Not Work Without Cookies Enabled
If third-party cookies and site data are blocked then logging into marketplace through the control panel will not work and time out with an error on being unable to connect to the server. Resolution If cookies cannot be enabled, you can always add the following extension to be allowed:...
Resolving a "The expression syntax is invalid" Error During the UpgradeDDMStructure Phase of the Liferay DXP Upgrade Process.
This article describes a known issue in the Forms portlet when upgrading from DXP 7.0 to DXP 7.1+. During the upgrade, a validation error is thrown as follows: Unable to upgrade the visibility expression "equals(Options, "Others") then abc" to a form rule Continuing on:...
Limitation: Audience Targeting User Segment Cannot Use Physical Screen Size MDR
This article documents a limitation when viewing content based on a User Segment in the Audience Targeting app that uses the Physical Screen Size attributes as a Mobile Device Rule. It was discovered that users could not view any content created with this set of conditions. This means...
Upgrade Tool Uses Wrong Version of Tomcat
Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the Upgrade Tool is configured to recommend version 9.0.10 For 7.0 the bundle includes Tomcat...
If a Staging publication is on progress and the server is shut down, publication stays on queue and no further publications are possible
Issue If a publication on staging is made and the server is shut down, the publication will stay on queue on start-up and, even if cancelled, no more staging publications can be made. The following java class stays queued: BackgroundTaskResult backgroundTaskResult = ...
SQL Scripts Causing Duplicate Keys
 While using a new instance of the Liferay Portal, some environments may encounter the following error: ORA-01452: cannot CREATE UNIQUE INDEX; duplicate keys found Resolution This error occurs do to an error in the creation of sample data by the create-*.sql scripts. This results in...
Permissions Are Not Working Post-Upgrade
After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other areas of the portal that require something other than guest...
Load Balancing Can Return Null
When running Liferay with more than one node on a load balancer, sometimes, when generating urls for buttons, they can receive a incorrect url or sometimes a null value. Resolution Using the: redirect.url.security.mode=domain property in portal-ext.properties will fix this...
Application Server Times Out While Downloading/Uploading Documents
When uploading documents larger than 3Mb via web call, an error may be thrown: 13:45:27,141 INFO [PortalImpl:4366] Current URL /documents/10162/179749/Certification+Tracking+Database+CSC+v2.0+Production.zip generates exception: null 13:47:20,403 WARN [StreamUtil:85] ClientAbortException:...

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