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Admin user can't access anything
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin should We configured SSO for users' login Environment Liferay Portal 6.1+ Liferay DXP...
"Unknown product version" error
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the "Unknown product version" error is because this file got corrupted in your environment...
Backup fails with Error: Retry total time limit exceeded
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception: backup[backup-84fd5546d99-gfgfhd] [ERROR] Error: Retry total time limit exceeded -...
The product name is not displayed
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by clicking on the plus button > On “Panel Category Key” select “Object” > Go to...
Not getting Snippet field in the Document object which is required for Search Summary purpose
Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a summary, the below code is suggested by...
Order Date Range filter
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order was added today, it'll show the today's date. 5. Now filter order date...
Uploaded images are not visible to Guest users
Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to Documents and Media and create a folder. Upload an image inside the created folder...
The checkboxes inside the facet are not clickable
Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are clickable and usable Observed Behavior: The checkboxes seem to be disabled, so...
Unable to control visibility for Account Roles
Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this: Create Organizations called Org1 and Org2 Create Accounts  called Account1 and...
Cancel button is not working in page fragments
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button, it'll redirect to the System Settings home page. Actual Result: Cancel...
Columns are not created in the database table
Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not visible in the database table. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Placed Orders page showing blank
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of the created site. 5. Log in with the created user. 6. Navigate to the...
Full Reindexing does not work after upgrading to DXP 7.4 from DXP 7.2
Issue I have upgraded to DXP 7.4 from DXP 7.2, and after starting the 7.4 instance, when I try to execute full reindex, it does not work. Before upgrading, I have enabled the "index read only" by adding the following config file:...
tag is not working
Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of the <liferay-editor:editor/> tag. Use the <liferay-editor:editor/> tag to avoid...
Why do Workflow Metrics Disappear after a Reindex?
Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings Click Reindex All Navigate back to the Metrics page Expected...
Publishing Dynamic Data List linked page returns "No Access" error or returns to Staged environment
Issue With local live staging, the linked page within the DDL returns to "Staged" page. With remote live staging, the linked page within the DDL returns a "No Access" error.  Reproduce Launch a Live and Staged 7.4 DXP u92 bundle and create two pages, adding a DDL to the first. Within...
Reply button is not responsive when use Asset Publisher with Comments
Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with LPS-199505 to resolve the issue. Additional Information Liferay DXP Patching Tool...
Error message not displayed on UI after exceeding the Upload Servlet Request limit
Issue When the web content size limit exceeds, there is no error displayed on the UI that the upload size is too large. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Control Panel > System Settings > Infrastructure > Upload Servelet Request. 3. Edit this to 104857...
When exporting a portlet, it takes much longer than expected
Issue When performing an export operation, it takes too long. When it finishes, the resulting LAR size is much heavier than expected too. It applies to Staging as well. Environment Liferay DXP 7.3+ Resolution This may be caused because you AssetLink table is heavily populated. In 7.3,...
Edit image from document & media accepting all file extentions regardless of configuration
Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3. Remove * from the 'File extension' and add .png, and .jpg in the file...

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