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Liferay Sync for Desktop Handshake Connection

Here you will find information for resolving connection issues between Liferay Sync desktop and your server. Resolution ServerName must match the cname of the record If these do not match, the handshake will fail...

Receiving Mixed Mode Warning when ReCaptcha is enabled on site with HTTPS

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...

Activation Key Files Must Be Deployed Before Deploying Plugins

legacy Troubleshooting

This article briefly describes a deployment error that can be easily avoided by simply ensuring that the portal's activation key is deployed before any plugins are deployed. If an...

Issues with Using IBM J9 JDK

legacy Troubleshooting

When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...

Addressing the 'WARNING: Some of the currently installed fixes are not available' Patching-Tool Error

legacy Troubleshooting

When attempting to install patches with the Patching-Tool Install command, an error message is generated, which states: Running install would revert some of the previous fixes. Installation process is stopped....

Deployment Fails to Restart With Liferay Sync Connector 4.0.1

legacy Troubleshooting

This article documents a known issue that may arise while deploying Liferay Sync Connector 4.0.1 (the latest version at the time of this writing). If users deploy Sync Connector 4.0.1 .lpkg file on Liferay Digital...

Known Issues: Liferay DXP 7.0 Fix Packs and Service Packs

legacy Troubleshooting

Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This...

Publishing Individual Pages in a Staging Environment May Publish All Pages

legacy Troubleshooting

When publishing individual pages from a Staging environment to a Live environment, it is possible that upon publication, all pages in the Live environment may reflect changes. If this...

Group mapping required for LDAP export

legacy Troubleshooting

This article addresses one issue for Active Directory users attempting to log in to the Liferay platform. Liferay is configured for use with an LDAP server (without mapping the "Group"...

Known Issue: Error With URLs Leading With Period (.) in Tomcat 8.5

legacy Troubleshooting

Customers using Tomcat 8.5 and configuring the Liferay platform with URLs that have a leading period (.) may encounter the following error: java.lang.IllegalArgumentException: An invalid domain [.example.com] was specified...

Vocabulary and Category Management for Staging

legacy Troubleshooting

This article outlines a practical suggestion for managing the use of categories and vocabularies in a way that prevents publication errors due to dependencies. Resolution When working within a site, a user may...

Configuring Lucene to Reindex Less Aggressively on Liferay Portal

legacy Troubleshooting

In Liferay Portal, after completing a large LDAP import, performance may suffer because Lucene is set to re-index after every change. For example, if there are 15,000 users, Lucene will perform an index after each user is...

Limitations When Using Pjax to Render Embedded Content

legacy Troubleshooting

This article describes a fundamental product limitation when pjax is used to render programmatically nested content in Liferay platforms. (Pjax is a jQuery plugin, a standalone JavaScript module that uses AJAX...

Optimizing Lucene

legacy Troubleshooting

In most cases, optimizing Lucene is helpful; in larger deployments it is a necessity. This article aims to explain the relevant settings for optimizing Lucene and provide links to...

Configuring the automatic email notification URLs to display the correct port number

legacy Troubleshooting

When an email notification is sent out, the template for the message may not be referencing the correct port within the URL. For example, the email may show the URL as...

AIX License Deployment Issue

legacy Troubleshooting

When using the AIX operating system with Liferay Portal 6.1, a license may fail to deploy, giving the output: License is in use by another instance. Resolution This license issue is due to a known issue with AIX, in...

Liferay's permissions.inline.sql.check.enabled property

legacy Troubleshooting

When searching, guest users are able to see highlighted folders, categories, and threads when they have no permission to view them. Resolution During search, Liferay runs a permission...

Java NPEs in the Console When Refreshing the CAPTCHA Image

legacy Troubleshooting

This article documents a known issue where refreshing the CAPTCHA image causes a Java NullPointerException (NPE) to be triggered. Please note that the CAPTCHA image will still be refreshed. Steps to Reproduce Start the...

Cookies Issue Related to Two-Character Domain Names While Using Internet Explorer

legacy Troubleshooting

This article documents an issue that has been reported by some users working on Liferay Digital Experience Platform (DXP). It is a cookies issue that has been reported, and the issue arises when using certain versions of...

WeDeploy Auth Admin Portlet in Liferay DXP 7.0 Fix Packs

legacy Troubleshooting

When deploying Liferay DXP 7.0 Fix Pack 24, 25, 26 or 27, the WeDeploy Auth Admin portlet will appear in the Control Panel. WeDeploy is currently a beta product. The addition of this portlet will have no impact or...

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