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Import .lar name display as 'Untitled' after successfully upload .lar from import section

Issue LAR imports are all named 'Untitled' Steps to Reproduce: 1) Navigate to Menu > Publishing > Export 2) Export a LAR of the site 3) Go to Menu > Publishing > Import 4) Import the LAR of the site Expected...

Blog posts with images in Webp format cannot be published

legacy Troubleshooting

Issue When trying to publish blogs with images in .webp format, an error is displayed in the UI and the publication is not carried out. Environment Liferay DXP 7.3.X Liferay DXP 7.2.X Resolution Please request a...

Error when embedding videos on blog using TinyMCE

legacy Troubleshooting

Issue When trying to embed videos in blogs using TinyMCE, using the files present in documents and media, the video is not embedded, with a gray screen. Environment Liferay DXP 7.2.X Resolution Upgrade to Liferay...

SystemEvent table might accumulate in size over time

legacy Troubleshooting

Issue You might encounter a behavior where your SystemEvent table has increased to a size which you deem troublesome. The SystemEvent table contains the deletion events of assets for Staging. These events can be...

How to protect against the vulnerabilities related to SnakeYaml in version 1.27

legacy Troubleshooting

Issue How can I mitigate vulnerability CVE-2022-38749, CVE-2022-38750, CVE-2022-38751 and CVE-2022-38752 regarding Liferay DXP? Environment Liferay Portal 6.2 EE Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Content Display Widget does not properly display video

legacy Troubleshooting

Issue Unable to see the video after attaching it to the widget. Steps to reproduce: 1) Create a New Site 2) Create a blank page with the name: Video 3) Drop the Content Display widget. 4) Attach a video file to...

Double clicking the accent key in the template editor crashes the entire page

legacy Troubleshooting

Issue When accidentally double-clicking the accent key in the template editor using a browser with Windows, to try to write for example "á", the portal hangs and nothing can be done except exit the page....

Unable to use CNAME records when setting up domain for Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

SearchException entity content is too long for the configured buffer limit Error for a custom entity even when Indexing Batch Sizes configuration is small

legacy Troubleshooting

Issue Trying to reindex a custom entity produces SearchExceptions in the logs due to a buffer limit: com.liferay.portal.kernel.search.SearchException: java.lang.RuntimeException: java.io.IOException: entity content...

'ConfigurationProviderUtil cannot be resolved' after upgrading

legacy Troubleshooting

Issue We've begun updating to the dxp:2023.q4.4 version and encountered the following error while building the code on the 2023.Q4.4 baseline:...

Missing Parameters Format in JSONT File when using Data Migration Center

legacy Troubleshooting

Issue Facing an issue with the missing parameters in the JSONT format file when using the "Data Migration Center" portlet. Batch Client Extension only supports the "JSONT" file format. After generating the "JSONT"...

Your license does not have any allowed MAC addresses

legacy Troubleshooting

Issue I am trying to activate my license but received the following error displayed on the screen ERROR: DXP Production license validation failed java.lang.Exception: Your license does not have any allowed MAC address...

Vulnerability in Apache Tomcat (CVE-2023-46589)

legacy Troubleshooting

Issue This security vulnerability (CVE-2023-46589) has been reported, and it is fixed in Tomcat 9.0.83. However, our current Liferay DXP 7.4 update 67 has a 9.0.71 Tomcat version. Environment Liferay DXP 7.4...

Getting blank pages after 10k entries in Account Listing

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...

Category facet: unable to select vocabularies

legacy Troubleshooting

Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...

Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows

legacy Troubleshooting

Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...

Liferay Artifact missing from Maven Repository

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

Search results are displayed in different orders each time randomly

legacy Troubleshooting

Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...

Chances of vulnerabilities like SWEET32

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...

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