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Unable to edit documents after rejection in workflow

Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...

Organization tab do not shows the user when user is added to organization via Groovy Script

legacy Troubleshooting

Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...

Password syntax checking error does not appear when configuring with Minimum Lowercase 1 when creating a new account

Troubleshooting

Issue I have an issue with checking the password syntax. When they configure the password syntax with Minimum Lowercase 1, Minimum Symbols 1, and Minimum Uppercase 1, try to create an account for a guest user, type a...

Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode

legacy Troubleshooting

Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page: (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB...

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

NoSuchFileEntryException when updating web content with images in a task executor

legacy Troubleshooting

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...

ClayDatePicker making everything inaccessible

legacy Troubleshooting

Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element. Steps to reproduce: Click on Date Picker Field Click on year dropdown within the Date Picker Without...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...

Default Language not being applied to not translated content

legacy Troubleshooting

Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...

Login URL Parameters Reported as Security Threat

legacy Troubleshooting

Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...

"Copy Page" button doesn't copy the page contents properly

legacy Troubleshooting

Issue We have observed that the "Copy Page" button in the kebab menu of the pages search result screen does not work as expected. The content of the source and destination pages are changed during the copy process. ...

Search Bar text suggestions does not show content created in a publication

legacy Troubleshooting

Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. In Production, create a web content “testProd” Create a new publication P1. In P1, create a web content...

Content created within Publication is searchable using the search results widget but not via Blueprint

legacy Troubleshooting

Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. Click on the "+" button and add 2 new publications as Dev 1 and Dev 2. Create web content for each...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

Restricting the Guest Role's Access to the Home Page

Troubleshooting

Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...

Documents and Media images Not Visible to Guest Users

legacy Troubleshooting

Issue Images and files uploaded to Documents and Media are not visible to guest users, even with "View" permission granted to the Guest role. Environment Liferay DXP 7.4 [and above versions] Resolution Guest...

Unable to Provision Users via SCIM

legacy Troubleshooting

Issue User provisioning via SCIM is failing. Liferay logs indicate a permission error: ERROR [org.wso2.charon3.core.protocol.endpoints.AbstractResourceManager] Unable to provision a portal user for null...

Downloading Large Log Files from Liferay Cloud

legacy Troubleshooting

Issue Unable to download complete log files from the Liferay Cloud console. The downloaded file size appears truncated. Environment Liferay PaaS Resolution The Liferay Cloud console limits log file downloads to...

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