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"npm ERR! signal SIGTERM" in Backup Service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying a new Backup service, the following error is reported: Apr 14 18:32:41.677 build-0001 backup[backup-5cc5f6b5d4-6wq7c]...
Blank screen is seen after password reset
Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain logged in. However, in DXP 7.4 u50 (and below)...
Invalid date error when creating content with date field using APIs
Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json" \ -H 'Accept-Language: en-US' \ -X POST \...
Permissions set for the Wiki Node are not inherited by Wiki Pages
Issue Enable the following property: permissions.propagation.enabled=true Open A Wiki Node, change and save its permissions Add a new Wiki Page under the Wiki Node Open the Wiki Page's permissions Actual result: The permissions for the Wiki page are completely different from the...
Thumbnails not generated for .tiff files
Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x  DXP 7.4.x Resolution A hotfix can be requested with this fix: LPS-181645. Besides using the hotfix, the attached config file should be...
'User must first login through portal xxxxx' error when using WebDAV
Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null.   This causes the error "User must first login through the portal xxxxx" [com.liferay.portal.service.impl.UserLocalServiceImpl:1314]...
AssetEntryQuery returns empty results for the className User
Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following groovy script. Note the userAssetEntry value will be set but the...
Look and Feel Configuration popup is missing
Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4  Resolution The observed behavior is caused because of the LPS-147681. Therefore, it is needed to modify...
Dynamic Data Mapping permissions no longer available in Define Permission for a regular role
Issue After creating a new regular role, we are no longer able to get to: Dynamic Data Mapping > Dynamic Data Mapping Structure or to Dynamic Data Mapping > Dynamic Data Mapping Template So, the "Dynamic Data Mapping" menu entry no longer exists in the left menu or in the search, so the...
How to loop through repeatable fields in a Display Page Template
Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image is mapped/visible on the UI.  Environment Liferay DXP 7.0+ Resolution If a...
How to recover patching-backup.zip
Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a clean bundle. Apply the same patch that was installed in the affected...
The Paragraph field disappears from the Form after failing CAPTCHA verification
Issue The Paragraph field will disappear if submitting the Form with failed CAPTCHA verification as the following screenshots. Before submitting: After submitting: Environment Liferay DXP 7.1, 7.2 Resolution This was fixed by LPS-105460, please open a help center ticket to request a...
Error 425 Can't open data connection for transfer of "/" when trying to connect to a ftp from cloud
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a file via ftp from Liferay service in cloud, we obtain "error 425 Can't open data connection for transfer of...
Error validating the main servlet path in a content reference
Issue Following an upgrade from DXP 7.3 Service Pack 1 to Update 10, we cannot reference a main servlet path within a Basic Web Content article Steps to Demonstrate 1. Create a new Basic Web Content article with this input Title: Test Content: Test content <a...
Stylebooks with Accent or Special Characters in Title Fail to Export
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing accent or special characters, a blank page is displayed and the...
I cannot publish a Workflow with Error: Unable to parse definition
Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to several reasons, the one that follows is only one of the possible scenarios....
Adding role attribute to tables in CKeditor
Issue At Content & Data > Web content, create a new web content and add a table in it In the table properties there is no option to add a role Expected result: role="presentation" can be added to tables, therefore guest users using accessibility tool have better experience and implicit...
Text formatting is not removed in CKeditor
Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen when changing into Source View. CKEditor includes a Styles drop-down menu...
Error "The SSL private key cannot be parsed" when deploying to Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to deploy to Liferay Liferay PaaS, the build fails with the following error message: Some error has happened during...
Suggestion for troubleshooting/debugging document preview generation problems
Issue Document previews do not seem to be generated, we keep seeing the "Generating preview will take a few minutes" message. No errors in the logs. How can I troubleshoot or get more logs about what is happening during preview generation, what could go wrong? Environment 7.4 Resolution...

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