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Adding proxy properties in the JVM causes images to no longer be visible on the site

Issue After adding the following properties to the environment variables LIFERAY_JVM_OPTS, images on the site are no longer visible. https.proxyHost= httpx.proxyPort Environment Liferay DXP QR 2024.Q1.10 Resolution...

The XML Sitemap does not include Web Content URLs from the Asset Library or the Global Site

legacy Troubleshooting

Issue The sitemap does not include any web content created in Asset Libraries or the Global site. Web contents having a Display Page template within the site are correctly included in the XML sitemap....

File Upload Fails in Forms on Remote Live Site

legacy Troubleshooting

Issue When uploading files using a form upload field on Remote Live site, files do not upload, and the following error message appears: "An unexpected error occurred while uploading your file." This only occurs in...

External Document Management Tool Integration Fails When a Vocabulary is Required

legacy Troubleshooting

Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary...

Tomcat download error encountered when leveraging Liferay Developer Studio / IDE

legacy Troubleshooting

Issue When leveraging Liferay Developer Studio / IDE to build Liferay 2025.Q1.3, my build fails with indications that Tomcat is not able to download Example error: Execution failed for task...

The restClient object throws error in Freemarker templates on JBOSS EAP

legacy Troubleshooting

Issue The "restClient" object throws an error in a Freemarker template within a Web Content Template, Application Display Template, a Fragment or any other kind. The error message displayed on the HTML...

Site-initializer using PATCH instead of PUT for object definition with API

legacy Troubleshooting

Issue I am having issues updating our object definitions via site initializer synchronization. The issue was first observed with new fields not getting added to objects. When I do a manual object definition export/add...

How can I search for all instances where a specific theme has been applied?

legacy Troubleshooting

Issue I have applied a specific theme to certain pages and would like to update the theme to a new one. However, I am not sure which pages / layouts have my theme has been applied. When I remove my previous theme and...

Upgrade to 2024.Q1.14 LTS on Oracle failed with "Invalid column name" error

legacy Troubleshooting

Issue When upgrading to Liferay DXP 2024.Q1.14 LTS, the database upgrade process fails with the following error: ERROR - Failed upgrade process for module com.liferay.layout.page.template.service...

When trying to develop an integration to import several product warehouse availability, the BatchEngineImportTask fails

legacy Troubleshooting

Issue Blocking bug evident when trying to use the warehouse item batch headless API. Steps to reproduce: Create a warehouse with external reference code CR41 Execute a POST to...

Content Structure Headless getSiteContentStructuresPage search does not consider Structure name or description

legacy Troubleshooting

Issue The user is unable to search for a specific web content structure using either the structure name or description via the API endpoint: /o/headless-delivery/v1.0/sites/20117/content-structures?search=demo...

"Fields", "nestedFields" and "Restrict Fields" do not filter out the data in the API response body

legacy Troubleshooting

Issue While using the Navigation Menu Headless API (`/o/headless-delivery/v1.0/navigation-menus/${navigation_menu_id}`), the response is too long, especially with multiple navigation levels. When...

Thread deadlock during startup of liferay in cluster

legacy Troubleshooting

Issue I'm not 100% sure on how to reproduce/trigger it, but it seems that when there is active traffic to the cluster, there is a fair chance that one of the nodes will deadlock during startup of the portal. We see this...

"Unable to lookup mail/MailSession" error when sending emails

legacy Troubleshooting

Issue We have configured email delivery using the application server JNDI mail resource: Configuring in the context.xml of the application server: <Resource name="mail/MailSession" auth="Container"...

Intermittent portal startup failures due to BundleException

legacy Troubleshooting

Issue Intermittent portal start up failures occur when the following BundleException error is observed: Caused by: org.osgi.framework.BundleException: Cannot transiently start a module whose start level is not met. at...

Can I use per-instance portal-[companyId].properties files in my enviroment?

legacy Troubleshooting

Issue You would like to have a per-instance properties file after adding -Dcompany-id-properties=true in setenv or system-ext properties. While infrequent, a StackOverflowError can be reproduced and...

Upgrade to 2024.Q4.5/6 fails with "Unable to upgrade com.liferay.object.service to 10.2.0 from 10.0.0"

legacy Troubleshooting

Issue I am trying to upgrade to 2024.Q4.5 or 2024.Q4.6. The upgrade fails with the following error: 2025-02-03 15:56:10.160 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...

Resolving ClassNotFound Exceptions in JSPs and TLDs

legacy Troubleshooting

Issue A ClassNotFound exception occurs when referencing classes from JSPs or TLDs, even when using a wildcard (*) in the import-package header of liferay-plugin-package.properties. Example error message: Unable...

Seeing "A JSON web service action is already registered at" WARN messages after upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay, I'm seeing the following WARN message repeatedly in the logs: WARN [main][JSONWebServiceActionsManagerImpl:590] A JSON web service action is already registered at ... Environment...

Database Upgrade Fails with "Invalid object name 'Configuration_'"

legacy Troubleshooting

Issue When running the upgrade, we see the following error: 2025-03-05 07:05:33.290 ERROR [Apache Felix Configurator Worker Thread][LogService:47] Error processing taskInvalid object name 'Configuration_'....

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