Site Search - Liferay Learn

Liferay REST Module Failing After Adding JJWT Dependencies

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...

Client Extension Batch Not Inserting Object Entries

legacy Troubleshooting

Issue We have a batch client extension to deploy List Definitions and Object Definitions, and we tried to use the same batch CX to insert object entries for an object definition. However, the batch seems to ignore the...

Video loads multiple times on page refresh/ page navigation

legacy Troubleshooting

Issue When a video is added to the page and the page is refreshed, the video gets loaded multiple times which is ultimately impacting the performance of the page. Steps to reproduce: 1. Go to Documents and...

ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198] Unable to uninstall org.eclipse.osgi

legacy Troubleshooting

Issue After restarting the server, the system shuts down and displays a 503 error. The following error appears in the logs: 2024-11-29 22:12:03.912 ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198]...

Database Upgrade from Liferay 6.2 to DXP 2024.Q4 Fails on Oracle 19

legacy Troubleshooting

Issue When upgrading from Liferay 6.2 to DXP 2024.Q4 quarterly release using the `db_upgrade_client.sh` script, the process fails with the following error: Type change is not allowed when altering column name. Column...

When a virtual instance is created via a headless API, the admin user's email address changes

legacy Troubleshooting

Issue When a virtual instance is created via a headless API, the admin user's email address changes. Environment 2024.q2.2 Resolution Update to 2024.q3+ or implement a portal property as a workaround: Set...

REST Builder fails after upgrading to DXP 2024.Q1.5

legacy Troubleshooting

Issue: We have observed that the REST Builder is failing after upgrading from DXP 2023.Q4.4 to DXP 2024.Q1.5, and the following error occurs: The liferay.workspace.docker.image.liferay property is...

'OutOfMemoryError' during PDF preview generation

legacy Troubleshooting

Issue Application nodes frequently crash. The following error appears in the logs: ERROR [liferay/document_library_pdf_processor-1][PDFProcessorImpl:795] java.util.concurrent.ExecutionException:...

Error when projecting a clob field in a DSL query with an Oracle database

legacy Troubleshooting

Issue Given the following DSL query: DSLQuery testQuery = DSLQueryFactoryUtil.select(ddmfaTable.largeAttributeValue) .from(ddmfTable) .innerJoinON(ddmfaTable,...

Unable to disable Email Verification in the Control Panel Instance Settings

legacy Troubleshooting

Issue When attempting to uncheck the "Require strangers to verify their email address?" option under Instance Settings → User Authentication and clicking Save, the setting reverts to being checked. Environment Quarterly...

The per-virtual instance portal properties file feature has been removed

legacy Troubleshooting

Issue The per-virtual instance portal properties file feature is deprecated. Files such as portal-[companyId].properties will no longer be considered The JVM property -Dcompany-id-properties=true is also no longer...

WAR Deployment Issue with Java 17

legacy Troubleshooting

Issue I'm seeing the following error when deploying a war portlet that was compiled using Java 17: ERROR [fileinstall-directory-watcher][DirectoryWatcher:988] Unable to start bundle:...

Null captcha text in a custom development using liferay-captcha taglib

legacy Troubleshooting

Issue After adding the captcha taglib in a custom JSP, for example: <liferay-captcha:captcha url="${captchaURL}" /> CaptchaUtil.check(actionRequest) is returning an error since CAPTCHA_TEXT is null....

"Single Node (Memory Clustered)" type of jobs are not scheduled

legacy Troubleshooting

Issue When restarting the Liferay portal, the job schedulers are not auto-scheduled in a Single Node (Memory Clustered) environment. Expected result: Next Run Date will show an actual date Actual result: Next Run...

Framework Event Dispatcher error is seen reporting missing packages when trying to connect an upgraded database to a new environment

legacy Troubleshooting

Issue After upgrading to a Liferay Quarterly Release version and trying to connect the upgraded database to the production environment, a Framework Event Dispatcher error is seen reporting missing...

Performance issues while automatically propagating default fragments changes during deploy process

legacy Troubleshooting

Issue Facing slowness issues when trying to add/edit a content page (other types of pages work fine). The slowness is observed when starting the portal and trying to add/edit the content page. After...

HotDeployException thrown at startup sometimes for some of our custom portlets

legacy Troubleshooting

Issue we have a problem with our portlets. Sometimes when we restart Liferay, some portlets are failing to deploy. We do not have exact scenario. It can happen for any of our portlet during restart. Here is exception that...

Unable to start Liferay Portal with error: Current URL / generates exception: java.lang.NullPointerException

legacy Troubleshooting

Issue I am unable to start my Liferay Portal. The following errors are present in the log. 2024-11-19 05:16:09.815 ERROR [main][BundleStartStopLogger:62] file:/opt/liferay/osgi/modules/activation.jar has a null...

Can we retrieve the list of Collections/ContentSets' names using headless API?

legacy Troubleshooting

Issue Using Liferay's headless-delivery API, it’s not possible to retrieve Collections' (referred as ContentSets in the API) names. The user wants to retrieve the collection by its name. There is a similar feature for...

com.liferay.expando.kernel.model.ExpandoBridge cannot be found after upgrading to Quarterly Release

legacy Troubleshooting

Issue After upgrading to Liferay Quarterly Release 2024.Q1.1, the portal logs are displaying an error related to Commerce: ERROR [SystemExecutorServiceUtil-1][ROOT:47] bundle...

Search Results