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Error during Liferay startup after updating a config or cfg configuration file in the osgi/configs folder

Issue After editing a config or configuration file in the osgi/configs folder, there are unexpected errors during the startup process, that can prevent Liferay from starting correctly The errors detected in 7.2 Fixpack...

How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?

legacy Troubleshooting

Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...

Internal Server Error thrown due to orphan portlet

legacy Troubleshooting

Issue Steps to Reproduce 1) Create a theme with an embedded DM portlet (portletId = 20) in Liferay 6.2. 2) Deploy this theme. 3) Visit the page configured with that theme and check that the embedded DM portlet is...

Web Content Search shows all versions

legacy Troubleshooting

Issue Steps to reproduce: Create a web content Edit it a few times Search for it in the Web content search field Current behaviour: Every version of the web content is shown in the results Expected behaviour: Only the...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin

legacy Troubleshooting

Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...

How can a URL be replaced or hidden on every site visit?

legacy Troubleshooting

Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...

Failed upgrade process for Analytics when upgrading to DXP 7.3

legacy Troubleshooting

Issue When upgrading to DXP 7.3, I'm encountering the following error in the upgrade process: 2021-05-12 04:16:12.918 ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module...

Session timeout auto extend fails with Google Chrome

legacy Troubleshooting

Issue The user session expires in about 10-15 minutes inactivity, even if session.timeout.auto.extend is set to true, and session.timeout and session.timeout.auto.extend.offset are all configured. The...

"javax.crypto.BadPaddingException" warning in server console.

legacy Troubleshooting

Issue While startup below warnings can be observed in the server console: ERROR [tomcat-http--1][AutoLoginFilter:259] Current URL / generates exception: com.liferay.portal.kernel.exception.SystemException:...

Table 'OA2Auths_OA2ScopeGrants' already exists

legacy Troubleshooting

Issue The following error occurs while upgrading a database to DXP 7.1 or higher Table 'OA2Auths_OA2ScopeGrants' already exists Environment Upgrading Portal 6.2 or DXP 7.0 -> DXP 7.1 or higher Resolution This...

Unable to configure instances using portal-{WebID}.properties

legacy Troubleshooting

Issue Steps to Reproduce Add -Dcompany-id-properties=true to the JAVA_OPTS on $LIFERAY_HOME/tomcat/x.y.z-bin/setenv.sh; Add a file $LIFERAY_HOME/portal-test1.properties with the...

Stopping application server takes too much time

legacy Troubleshooting

Issue Shutting down the application server waits indefinitely so we have to use kill command. Environment Liferay DXP 7.0+ Resolution It can happen that a latch countdown to stop an OSGi service takes a lot of...

S3Store error during upgrade in case of missing s3Endpoint parameter

legacy Troubleshooting

Issue During upgrade, you might encounter the following error if the s3Endpoint parameter is not configured properly in the com.liferay.portal.store.s3.configuration.S3StoreConfiguration.config file:...

Liferay application is not reconnecting with database server

legacy Troubleshooting

Issue Why Liferay application is not reconnecting with the database server? Environment Liferay DXP 7.0 Resolution In case the database services have been restarted, Liferay would need a restart to re-establish the...

Client-side HTTP parameter pollution vulnerabilities

legacy Troubleshooting

Issue How to address the Client-side HTTP parameter pollution vulnerabilities Environment Liferay DXP 7.2 Resolution Encode the URLs or user input to avoid the HTTP parameter pollution vulnerabilities. Additional...

Liferay application servers getting unresponsive while switching the database

legacy Troubleshooting

Issue The below exceptions have been observed in the Liferay application servers. It's getting unresponsive while switching the database. ERROR...

How to hide node name from being displayed on every page

legacy Troubleshooting

Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property....

Double serialization might cause performance issues with Weblogic

legacy Troubleshooting

Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337>...

Fragments are not getting deployed

legacy Troubleshooting

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