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Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."

Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message: ...

Web Content Display portlet shows content for Guest even when permission is denied

legacy Troubleshooting

Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the...

How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content

legacy Troubleshooting

Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to...

Microsoft Office XML metadata are copied in CKEditor

legacy Troubleshooting

Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata...

DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch...

DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...

Issues With Displaying SVG Files

legacy Troubleshooting

When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...

Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS

legacy Troubleshooting

This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...

Liferay Portal 6.2 EE SP14 Known Issues

legacy Troubleshooting

This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...

Site scope is lost when clicking on a facet after upgrading to Portal 6.2

legacy Troubleshooting

Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the...

DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack

legacy Troubleshooting

The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE...

SAML Plugin Throws NPE When Trying to Access Metadata

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With...

h2 Tags Are Able to Be Edited by Default

legacy Troubleshooting

Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...

Expando Permission Exception

legacy Troubleshooting

A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update...

JBoss Web 7.0.16 Memory Leaks

legacy Troubleshooting

There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application...

ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...

'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat

legacy Troubleshooting

This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set,...

Performance Issue With LDAP Imports When Using Oracle Database

legacy Troubleshooting

This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the...

Export Process Fails if the Asset Name Has a Forbidden Character

legacy Troubleshooting

This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of...

Patching Tool 1.0.23

legacy Troubleshooting

The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...

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