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Uploading Images through Web Content disappear after upgrade
legacy Troubleshooting
Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay,...
Control Panel Menu is displaying for all users
legacy Troubleshooting
Issue All authenticated users are seeing the Control Panel displayed on the left-hand side of the screen Environment Liferay DXP Resolution Display of the control panel is controlled by the permission...
SSLHandshakeException handshake_failure after updating Liferay Workspace
legacy Troubleshooting
Issue SSLHandshakeException handshake_failure is thrown after updating the Liferay Workspace version, as shown below: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at...
"Error on rename of" tables during upgrade when using Windows 10 and MySQL
legacy Troubleshooting
Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...
Uploaded documents are not visible on a different machine
legacy
Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...
Unable to add new web content folder when characters blacklist is empty
legacy Troubleshooting
Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...
How to Setup HTTPS on Tomcat for Liferay Portal 6.2 and DXP 7.0
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Adaptive Media does not show errors in logs
legacy Troubleshooting
Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...
Broken Document Links in Search Results
legacy Troubleshooting
Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...
Custom module created from form-field template not working as expected
legacy Troubleshooting
Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never...
Is it possible to fill a form field using a URL parameter?
legacy
Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a...
Site Admin can't access Fragments page if Global fragments exist in the portal
legacy Troubleshooting
Issue After adding fragments in the Global site, site administrators are encountering a Fragments is temporarily unavailable error when attempting to access the Fragments under Site Administration. Environment DXP 7.2+...
What is the maximum time frame of a VPN tunnel utilization report?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
Errors Updating Liferay Workspace
legacy Troubleshooting
Issue I'm running into errors when attempting to update my Liferay Workspace to a higher version. Environment Liferay Developer Studio Liferay Workspace with Gradle Build Resolution If your project does not build or...
#undefined is added to the URL when there is an Asset Publisher in a page
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...
AlloyEditor Code View no longer respects line breaks
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with...
Two separate java processes are created when starting Liferay 7.3
legacy
Issue When you start Liferay 7.3 you can see two new different Java processes running, while in older versions only the first one was created: org.apache.catalina.startup.Bootstrap...
How do I Add More Than One Field To the Custom Mapping Sections in My 7.0 LDAP Setup?
legacy How To
Issue I would like to add multiple fields to the custom mappings section in my LDAP setup. Environment DXP 7.0 Resolution During LDAP setup, navigate to Control Panel > Configuration > Instance Settings, in...
Allow users to get accurate search results for public page content when using the common search functionality
legacy Troubleshooting
Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...
Using data providers to populate states based on their country
legacy Troubleshooting
Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...