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Custom Service Builder module, functional in Liferay DXP 7.4, no longer works when updated to Quarterly Releases
legacy Troubleshooting
Issue A custom Service Builder module functional in Liferay DXP 7.4 no longer works in a QR environment. Unsatisfied references appear when inspecting the custom Service Builder module. Environment Quarterly...
After importing the object to the portal, it's not visible on the 'Fragments and Widgets' option
legacy Troubleshooting
Issue Import the object on the portal, the import was successful but after navigating to the 'Fragments and Widgets' option and searching for the imported object, it's now visible. Steps: Create a 'Demo' object with...
What MySQL version is supported in Liferay Cloud?
legacy
Issue User wishes to know which MySQL version is supported in Liferay Cloud.   Environment Liferay Cloud Resolution Currently MySQL 5.7 is supported in Liferay Cloud. Additional Information MySQL  ,...
Automatic removal of onclick event from source of Web Content
legacy
Issue 1. When the below content is pasted in the source of Web Content, then the onclick event gets removed from the source automatically. Below is the original content: <div class="Small-ButtonRSecond"><button...
Language Override stores entries with incorrect character encoding
legacy Troubleshooting
Issue When editing or creating a Language Key through Control Panel → Configuration → Language Override that includes umlauts, accents, or any other special characters, the value displays encoding...
<@liferay_aui.script> taglib JavaScript is executed twice in Journal Article templates with disabled cache
legacy Troubleshooting
Issue JavaScript added within the <@liferay_aui.script> taglib inside a web content template executes twice, leading to unintended behavior. For example: <@liferay_aui.script use="aui-base,aui-video">...
Query Regarding Dynatrace License Renewal and Configuration
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Dynatrace is displaying a License Expired message. As per Liferay's...
Embedding an external video in Web Content Article fails (iframe)
legacy Troubleshooting
Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable...
Remove all previous versions of KBArticle except for the latest version
legacy How To
Issue I wish to removal all prior versions of KB Article, but leave the latest version intact. Environment DXP Quarterly Release Resolution You could run the remove_kb_article_previous_versions.groovy Groovy Script...
Files uploaded with Guest view permission - Forms Upload field
legacy
Issue When a document is added in the Form Upload field it will have 'Guest view' permission. When a document is added directly in the Document and Media library it will NOT have 'Guest view' permission. Is there a...
How to Disable CAPTCHA on Server Admin Pages
legacy How To
Issue How do you disable CAPTCHA on pages? Site Administration pages like the Gogo Shell now have a CAPTCHA verification. How do you disable CAPTCHA on pages? Adding “-1” (Never Check), doesn’t work....
Microsoft Translator fails to auto translate to Indonesian language
legacy Troubleshooting
Issue After enabling Microsoft Translator, as per this documentation, selecting the Indonesian language to translate to and clicking the Auto Translate button, the following message appears in the UI,...
Add a flag icon for language in web content
legacy How To
Issue Need to add language flag icon in web content Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of...
How can I display the maximize and minimize buttons in my widget
legacy How To
Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...
Folders, contents and other assets display outdated user name/surname
legacy
Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources;...
How to get content metadata from Asset Publisher template
legacy How To
Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget...
Web Server keeps asking for basic authentication when using a Client Extension that makes a request via OAuth to Liferay API
legacy Troubleshooting
Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web...
How long does it take Liferay analytics to get the analysis results (number of accesses) after the page is published?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Upgrade error: Skipped updating database indexes for com.liferay.document.library.service since it is not upgraded
legacy Troubleshooting
Issue While updating to quarterly releases, an error is shown in the log and several modules do not start correctly. IndexUpdaterUtil-BundleTrackerOpener][IndexUpdaterUtil] Skipped updating database...
No external access to database
legacy How To
Issue We need to make some modifications to the database, and therefore we have opened port 3306 of the database to be able to access it from outside, just as we have done many other times. However, this time we...