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Issues With Displaying SVG Files
When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the web content image selection screen and it will appear as expected. Resolution...
Patching Tool 1.0.23
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the Patching Tool behind a proxy server, Known Issues, Bug Fixes, as well as information on changes to this...
Setting Up a SharePoint Repository With Liferay Portal
This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector Application prior to version 2.0.5, the sections for Example Repository Setup: Sharepoint from our Using External...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When signing into Liferay portal through the use of LDAP and NTLM, if the user credentials are not already...
Patching Tool v22
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The Patching Tool v22 is a maintenance release which includes fixes and minor updates. This article describes new...
Liferay Portal 6.2 EE SP14 Known Issues
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution: Apply the Fix Pack Portal-80-6210 available from Help Center....
Setting Up Liferay Portal War on Tomcat 7
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay WAR, source code, and dependencies. 2. Dependency Jars Create a folder...
Setting Up Liferay Portal on Websphere 8
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest versions of Liferay Portal—from 6.1 onward—allows hot deploys in WebSphere....
Users Not Appearing After Reindexing
This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to read-only. Resolution Navigate to Control Panel > Configuration > System Settings...
Setting Up Liferay Portal on Websphere 7
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of Liferay Portal from 6.1 onwards allows hot deploys in Websphere. To...
Setting Up Clustering Liferay Portal on Azure
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts to setup all the components. Some key parts: Setup a virtual...
Setting Up an Alfresco Repository
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber.  This article explains...
DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack
The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE GA3 patched with a hotfix containing LPE-15732 for LSV-311 Temporary...
Site scope is lost when clicking on a facet after upgrading to Portal 6.2
Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the Search portlet's "Display Settings" configuration was changed from "Basic"...
Setting the Default Landing Page in Liferay Portal
Users have the ability to set different default home, default landing pages, and default logout landing pages. There are two places where users can make these changes; in the portal-ext.properties, and in the Control Panel interface. This article describes how to set the default landing...
Blade Deploy Does Not Support WAR Files
Liferay's Blade CLI is an easy way for Liferay developers to create new Liferay modules. One of its features is to deploy modules, as described in the Deploying Modules with Blade CLI documentation. Unfortunately, at this time, Blade does not support deploying .war files, though a new...
Setting Up a Nuxeo Repository
This article explains the basic steps to setup Nuxeo and to add a Nuxeo repository in the Documents and Media portlet. Resolution The following steps use Nuxeo 5.4.2. Start an existing Nuxeo VM. In the VM, if Nuxeo is not started, go to Start > Programs > Nuxeo DM > Nuxeo DM to start it....
h2 Tags Are Able to Be Edited by Default
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
Setting Up a Documentum Repository
This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the installation and deployment of the Documentum Connector EE hook. It can be obtained through Liferay...
SAML Plugin Throws NPE When Trying to Access Metadata
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With "liferay-fix-pack-plugin-deployment-1-6120.zip" installed an error occurs while trying to access...
CKEditor With Mediawiki Format
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not...
Scoping Vocabulary and Categories
In Liferay Portal 6.1.x, it became possible to create vocabularies (and thus categories) that only allow certain types of assets. For instance, it's possible to have a vocabulary and series of categories that are only available to blog posts. The same can be done for wiki pages and any...
Common Errors in Remote Staging in Liferay DXP
This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote Live Staging. Resolution Error: Users are unable to publish content...
JBoss Web 7.0.16 Memory Leaks
There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application Platform 6 matrix, JBossWeb-7.0.16.Final is part of EAP 6.0.0. Resolution...
Removing Default Document Types and Page Templates
Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those...
Expando Permission Exception
A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update permission on related custom fields. 00:45:31,439 ERROR...
Removing Older Versions of a Portlet When Deploying a Newer Version
This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this configuration: # Set this to true to undeploy a plugin before deploying a...
Common Errors When Applying CSS in DXP 7.0
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...
Connection/Authentication Errors When Sharing Widgets on External Sites
When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a Blog to the Blog Portlet Select Configuration > Sharing and copy the script and select to share to...
Verifying Section 508 Compliance for Liferay Portal
The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and information technology developed, procured, maintained, or used...
Remote Staging Setup for Liferay Portal and DXP
This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will see many changes and functionality from previous versions....
Providing User Data in SAML AuthnResponse Packets
SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response packets. The configuration will be done through portal-ext.properties. Affected Products Liferay Connector...
'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat
This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set, users might see the following errors in the console logs on Liferay...
ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The article addresses known errors that are thrown when updating the Notifications Portlet when using an Oracle...
Performance Issue With LDAP Imports When Using Oracle Database
This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the import process could take longer than expected. The cause of this issue is that the SQL query ("SELECT...
Patching a Liferay Cluster With No Down Time
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...
Liferay's Clustering API
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
Export Process Fails if the Asset Name Has a Forbidden Character
This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of exporting a page template as a .LAR, there is a console error and the export...
JSON Authentication for Custom Portlets
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
Liferay Schema Encoding
The Liferay schema encoding should always match the encoding used in the database. One of the easiest ways to do this is to simply use UTF-8 across the board so that no issues arise. Resolution If you decide use international characters or characters with accents on them, any other...

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